Question 1

Email attachments can contain malicious programs called ____.

Accepted Answer

A)  bugs 
B)  wyrms 
C)  hackers 
D)  viruses 
A)  bugs 
B)  wyrms 
C)  hackers 
D)  viruses

Question 2

Protocols are rules that determine how the Internet handles message packets flowing on it. _________________________

Accepted Answer

A) True 
 B)False

Question 3

When sending business correspondence, use a(n) comma to indicate a brief pause in a sentence, or to join or separate sentence parts. _________________________

Accepted Answer

A) True 
 B)False

Question 4

In Hotmail, to remove a contact from the category, click the ____ button on the contact name.

Accepted Answer

A)  Delete 
B)  Close 
C)  Options 
D)  Archive 
A)  Delete 
B)  Close 
C)  Options 
D)  Archive

Question 5

Some email programs let you use a(n) ____ to move incoming mail to a specific folder or to delete it automatically based on the content of the message.

Accepted Answer

A)  router 
B)  baffle 
C)  filter 
D)  protocol 
A)  router 
B)  baffle 
C)  filter 
D)  protocol

Question 6

Patty has decided to use Windows Live Hotmail as her email program. She has a lot of questions, and knows you can help her out.
-Patty sits at her computer and starts Windows Live Hotmail. The Inbox window appears on the screen. Patty clicks in the pane in the lower part of her screen and tries to start typing an email, but nothing happens. What has she done wrong?

Accepted Answer

A)  She should click the top part of the screen, in the message list. 
B)  She needs to click "Drafts" first. 
C)  She hasn't done anything wrong; her text will show up when she clicks "Sync" or "Send." 
D)  She needs to click the "New" button on the toolbar before she can type a new message. 
A)  She should click the top part of the screen, in the message list. 
B)  She needs to click "Drafts" first. 
C)  She hasn't done anything wrong; her text will show up when she clicks "Sync" or "Send." 
D)  She needs to click the "New" button on the toolbar before she can type a new message.

Question 7

A ____ version of a message excludes ads and other content on the page, such as links.

Accepted Answer

A)  "user-friendly" 
B)  "printer-friendly" 
C)  "Web-friendly" 
D)  "save-friendly" 
A)  "user-friendly" 
B)  "printer-friendly" 
C)  "Web-friendly" 
D)  "save-friendly"

Question 8

You cannot attach more than one file to an email message. _________________________

Accepted Answer

A) True 
 B)False

Question 9

MATCHING
-a group of keyboard characters that represent a human expression

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server 
E) message header.
F)signature,
G)Cc
H)closed envelope.
I)mail server.,
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server 
E) message header.
F)signature,
G)Cc
H)closed envelope.
I)mail server.,
J)Fw:
K)emoticon
L)virus

Question 10

When you delete an email message that contains an attached file, you also delete the file that is attached to the message.

Accepted Answer

A) True 
 B)False

Question 11

MATCHING
-may appear at the bottom of an email message; contains standard information about the sender

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope,
I)mail server,
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope,
I)mail server,
J)Fw:
K)emoticon
L)virus

Question 12

An email with a Subject line beginning with "Fw" indicates that the message has been forwarded.

Accepted Answer

A) True 
 B)False

Question 13

MATCHING
-hardware and software system that determines from one of several electronic routes on which to send an email message

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server 
E) message header.
F)signature
G)Cc
H)closed envelope.
I)mail server,
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server 
E) message header.
F)signature
G)Cc
H)closed envelope.
I)mail server,
J)Fw:
K)emoticon
L)virus

Question 14

A(n) ____ file is a file you can view but cannot change.

Accepted Answer

A)  read-only 
B)  locked 
C)  shared 
D)  attach-only 
A)  read-only 
B)  locked 
C)  shared 
D)  attach-only

Question 15

"Email" is short for ____.

Accepted Answer

A)  encoded mail 
B)  ethernet mail 
C)  electronic mail 
D)  none of the above 
A)  encoded mail 
B)  ethernet mail 
C)  electronic mail 
D)  none of the above

Question 16

In your address book, you can assign each entry a unique ____ so it is easier to address your email messages.

Accepted Answer

A)  tag 
B)  moniker 
C)  nickname 
D)  domain name 
A)  tag 
B)  moniker 
C)  nickname 
D)  domain name

Question 17

To reply to a message, click the Reply link on the Hotmail menu bar to reply only to the sender. _________________________

Accepted Answer

A) True 
 B)False

Question 18

Use a(n) ____ to show possession.

Accepted Answer

A)  colon 
B)  semicolon 
C)  comma 
D)  apostrophe 
A)  colon 
B)  semicolon 
C)  comma 
D)  apostrophe

Question 19

POP (or POP3) is an extensively used protocol for handling incoming email messages.

Accepted Answer

A) True 
 B)False

Question 20

Patty has decided to use Windows Live Hotmail as her email program. She has a lot of questions, and knows you can help her out.
-Patty has been holding a fundraiser for a local charity. Many of her friends have emailed her with pledges of donations. Some didn't, for various reasons. She has written a general "thank you" email that she wants each pledger to get. But she doesn't want her friends to know who gave (and thus who didn't give) money to the cause, because she's afraid feelings might get hurt. What would be the most efficient way to handle this?

Accepted Answer

A)  Patty should send one email, entering all the recipients in the Cc text box. 
B)  Patty should send the letter to each friend, one at a time. 
C)  Patty should send one email, entering all the recipients in the Bcc text box. 
D)  Patty should send one email, entering all the recipients in the To text box, and using a Subject line of "DO NOT READ THE OTHER PEOPLE'S NAMES IN THE TO LIST!!!" 
A)  Patty should send one email, entering all the recipients in the Cc text box. 
B)  Patty should send the letter to each friend, one at a time. 
C)  Patty should send one email, entering all the recipients in the Bcc text box. 
D)  Patty should send one email, entering all the recipients in the To text box, and using a Subject line of "DO NOT READ THE OTHER PEOPLE'S NAMES IN THE TO LIST!!!"

Email attachments can contain malicious programs called ____.

Protocols are rules that determine how the Internet handles message packets flowing on it. _________________________

When sending business correspondence, use a(n) comma to indicate a brief pause in a sentence, or to join or separate sentence parts. _________________________

In Hotmail, to remove a contact from the category, click the ____ button on the contact name.

Some email programs let you use a(n) ____ to move incoming mail to a specific folder or to delete it automatically based on the content of the message.

A ____ version of a message excludes ads and other content on the page, such as links.

You cannot attach more than one file to an email message. _________________________

MATCHING -a group of keyboard characters that represent a human expression

When you delete an email message that contains an attached file, you also delete the file that is attached to the message.

MATCHING -may appear at the bottom of an email message; contains standard information about the sender

An email with a Subject line beginning with "Fw" indicates that the message has been forwarded.

MATCHING -hardware and software system that determines from one of several electronic routes on which to send an email message

A(n) ____ file is a file you can view but cannot change.

"Email" is short for ____.

In your address book, you can assign each entry a unique ____ so it is easier to address your email messages.

To reply to a message, click the Reply link on the Hotmail menu bar to reply only to the sender. _________________________

Use a(n) ____ to show possession.

POP (or POP3) is an extensively used protocol for handling incoming email messages.

Browser Basics

Searching the Web

Information Resources on the Web

User-Generated Content on the Internet

Internet Security

Wireless Networking

Creating Effective Web Pages

Electronic Commerce

Filters

Exam 2: Basic Communication on the Internet: Email

Email attachments can contain malicious programs called ____.

Protocols are rules that determine how the Internet handles message packets flowing on it. _________________________

When sending business correspondence, use a(n) comma to indicate a brief pause in a sentence, or to join or separate sentence parts. _________________________

In Hotmail, to remove a contact from the category, click the ____ button on the contact name.

Some email programs let you use a(n) ____ to move incoming mail to a specific folder or to delete it automatically based on the content of the message.

A ____ version of a message excludes ads and other content on the page, such as links.

You cannot attach more than one file to an email message. _________________________

MATCHING -a group of keyboard characters that represent a human expression

When you delete an email message that contains an attached file, you also delete the file that is attached to the message.

MATCHING -may appear at the bottom of an email message; contains standard information about the sender

An email with a Subject line beginning with "Fw" indicates that the message has been forwarded.

MATCHING -hardware and software system that determines from one of several electronic routes on which to send an email message

A(n) ____ file is a file you can view but cannot change.

"Email" is short for ____.

In your address book, you can assign each entry a unique ____ so it is easier to address your email messages.

To reply to a message, click the Reply link on the Hotmail menu bar to reply only to the sender. _________________________

Use a(n) ____ to show possession.

POP (or POP3) is an extensively used protocol for handling incoming email messages.

Browser Basics

Searching the Web

Information Resources on the Web

User-Generated Content on the Internet

Internet Security

Wireless Networking

Creating Effective Web Pages

Electronic Commerce

Filters