Exam 1: Introduction to Information Systems

Why is competition so fierce in the restaurant industry?

One organization can spend less than another on information systems, but still get better value.

A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information.

What measure is used by a company to assess the yield of its profits and benefits based on past performance?

When the bargaining power of suppliers is strong, companies need to increase their competitive ____________________ to retain their customers.

The ____________________ is the world's largest computer network, consisting of thousands of interconnected networks, all freely exchanging information.

____________________ workers are people who create, use, and disseminate knowledge.

Which phase of systems development aims to gain a clear understanding of the problem to be solved or the opportunity to be addressed?

During the ____________________ phase of the systems development process, the project team determines how the new system should be developed to meet the business needs defined during systems analysis.

Gillian has been asked to plan and control all of the activities involved in ensuring that the organization can determine the demands of the clients.Which one of the following terms refers to this activity?

What is the term for an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making?

Reengineering and continuous improvement mean the same thing.

Although most software can be installed from CDs, many of today's software packages can be downloaded from the ____________________.

What system, developed in the 1950s, was the earliest type of business information system?

A(n) ____________________, also called a strategic partnership, is an agreement between two or more companies that involves the joint production and distribution of goods and services.

Which of the following is an important component of every information system that helps organizations to improve customer service?

Directional sound, tactile and force feedback devices, voice recognition, and other technologies are used to enrich the virtual reality experience.

____________________, a German software company, is one of the leading suppliers of ERP software.

Two key elements of managing the value chain include managing the supply chain and ________________________.

The ____________________ strategy for competitive advantage involves producing a variety of products, giving customers more choices, or delivering higher quality products and services.