Exam 12: Management Support Systems
Describe the four features that decision support systems (DSSs)include to support decision making.
DSSs include the following types of features to support decision making:
a.What-if analysis: This shows the effect of a change in one variable,answering questions such as "If labor costs increase by 4 percent,how is the final cost of a product affected" and "If the advertising budget increases by 2 percent,what is the effect on total sales"
b.Goal seeking: This is the reverse of what-if analysis.It asks what has to be done to achieve a particular goal-for example,how much to charge for a product in order to generate $200,000 profit,or how much to advertise a product to increase total sales to $50,000,000.c.Sensitivity analysis: This enables one to apply different variables,such as determining the maximum price he or she could pay for raw materials and still make a profit,or determining how much the interest rate has to go down for him or her to be able to afford a $100,000 house with a monthly payment of $700.d.Exception reporting analysis: This monitors the performance of variables that are outside a defined range,such as pinpointing the region that generated the highest total sales or the production center that went over budget.
The _____ of an executive information system (EIS)is used by developers to configure data mapping and screen sequencing.
B
In the _____ of the decision-making process,data is collected from internal and external sources and processed.
B
Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?
The intervention aspect of a(n)_____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.
Identify a true statement about Web-based group support system (GSS).
Identify a category of the geographic information system (GIS)application that tracks changes in ridership on mass transit systems.
In which of the following areas is a semistructured decision often used?
Criteria are goals and objectives that decision makers establish in order to achieve certain performance levels.
Research and development is an example of a(n)_____ decision.
In a decision support system (DSS),decisions about the type of file structure to be used are taken by the _____.
Which of the following geographic objects of a geographic information system (GIS)is most likely used to show a street or a river?
The technical designer focuses on how the data should be stored in a decision support system (DSS).
Identify a true statement about decision support systems (DSSs).
List the roles involved in designing,implementing,and using a decision support system (DSS).
The system that performs tasks similar to a database management system (DBMS)is the _________.
Describe three ways in which managers can use an executive information system (EIS)to improve the efficiency and effectiveness of decision making.
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