Exam 12: Management Support Systems

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Identify a true statement about group support systems (GSSs).

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Describe the user interface component of a decision support system (DSS).

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According to Peter G.Keen,a former MIT professor,which of the following is a benefit of a decision support system (DSS)?

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Sales forecasting is an example of a(n)_____ task.

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_____ enable decision makers in different locations to participate in a group decision-making process.

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A component of the decision support system (DSS)that includes mathematical and statistical model,which,along with the database,enable a DSS to analyze information is the _____.

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Which of the following tasks performed by managers uses an executive information system (EIS)?

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_____ uses the geographic information system (GIS)application to dispatch personnel and equipment to crime and fire locations.

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The different types of information systems developed to support certain aspects and types of decisions are collectively called _________.

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Related technologies for group support,such as electronic meeting systems (EMSs)and computer-mediated communication (CMC),are considered full-function GSSs because they contain decision-making tools.

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What are the benefits of video teleconferencing?

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Groupware is a software that helps a group of decision makers work with the same application provided they work in the same location.

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A user interface enables a decision support system (DSS)to analyze information.

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Identify a task performed by a geographic information system (GIS).

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Identify a technique under the executive information systems (EISs)that allows managers to flag data that is unusual or out of normal boundaries.

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In the intelligence phase of a decision-making process,a decision maker defines criteria and generates alternatives to meet the criteria.

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List three modules of an executive information system (EIS. )

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List any four benefits of a decision support system (DSS)as outlined by Peter G.Keen.

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List the major components of a decision support system (DSS).

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During the _________ of a decision-making process,the best and most effective course of action is selected.

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