Exam 19: Business Communications

What are some of the characteristics of good speaking skills?

E-mail is a highly useful tool in business communication; however,it can cause problems in the workplace.Discuss some of these problems.

What is the complement to good oral communication skills?

Which form of communication is best if you want to work collaboratively on a document with several people who are located in different states: conference call,wikis,videoconferencing,or e-mail?

Good presentation skills begin with good information technology skills,such as expertise in working with databases and with PowerPoint.

You may not know what software the recipient of your e-mail has; therefore,if you are sending an attachment you should not send it in PDF format.

To date,collaborative business communications tends to mean that people gather in conference rooms around conference tables.

Peg Griffin recently started a wedding management and coordination business.She wants to collaborate with her business partners in the easiest way possible.What is the right option for Peg if she wants to choose a business communication tool that provides her partners with equal access and allows them to have equal control of creating and modifying content: a wiki,a blog,a podcast,or e-mail?

Work e-mails can be legally monitored by your boss.