Question 1

Which of the following is not descriptive of the purpose of MBO?

Accepted Answer

A)  MBO provides an opportunity for the corporation to connect the objectives of people at each level to those at the next higher level. 
B)  MBO operates independently and requires very little supervision or administration. 
C)  The goals at each level ideally contribute directly towards overall organizational objectives. 
D)  MBO provides a potential method of integrating the physical, financial and human resource plans of an organization as it relates to the goals of the individual. 
E)  MBO ties the corporate, business, and functional objectives together along with the strategies used to achieve them. 
A)  MBO provides an opportunity for the corporation to connect the objectives of people at each level to those at the next higher level. 
B)  MBO operates independently and requires very little supervision or administration. 
C)  The goals at each level ideally contribute directly towards overall organizational objectives. 
D)  MBO provides a potential method of integrating the physical, financial and human resource plans of an organization as it relates to the goals of the individual. 
E)  MBO ties the corporate, business, and functional objectives together along with the strategies used to achieve them. B

Question 2

Which of the following is not an essential ingredient of TQM?

Accepted Answer

A)  intense focus on customer satisfaction 
B)  internal as well as external customers 
C)  action planning 
D)  continuous improvement 
E)  accurate measurement of every critical variable in a company's operations 
A)  intense focus on customer satisfaction 
B)  internal as well as external customers 
C)  action planning 
D)  continuous improvement 
E)  accurate measurement of every critical variable in a company's operations C

Question 3

Firms in trouble seldom choose outsiders to lead them.

Accepted Answer

A) True 
 B)False  False

Question 4

According to Hofstede's dimensions of national culture,long-term orientation is the extent to which society is oriented toward the long versus the short term.

Accepted Answer

A) True 
 B)False

Question 5

Many TQM principles have been incorporated into the series of standards and certifications of

Accepted Answer

A)  ISO 9000. 
B)  MBO. 
C)  AMT. 
D)  501K 
E)  CDRH 
A)  ISO 9000. 
B)  MBO. 
C)  AMT. 
D)  501K 
E)  CDRH

Question 6

Which of the following might not be included in an action plan?

Accepted Answer

A)  the person responsible for carrying out each action 
B)  the compensation provided to the person responsible for completing each action 
C)  the person responsible for monitoring the timeliness of each action 
D)  contingency plans 
E)  the dates to begin and end each action 
A)  the person responsible for carrying out each action 
B)  the compensation provided to the person responsible for completing each action 
C)  the person responsible for monitoring the timeliness of each action 
D)  contingency plans 
E)  the dates to begin and end each action

Question 7

The strategy implementation tool used to determine what actions are going to be taken,by whom,during what time frame,and with what expected results is called a(n)

Accepted Answer

A)  mission statement. 
B)  action plan. 
C)  MBO. 
D)  TQM. 
E)  succession plan. 
A)  mission statement. 
B)  action plan. 
C)  MBO. 
D)  TQM. 
E)  succession plan.

Question 8

To successfully downsize,companies must invest in the remaining employees.

Accepted Answer

A) True 
 B)False

Question 9

In 2014,one executive search firm reported what percentage of the CEOs selected to run S&P 500 companies were insiders?

Accepted Answer

A)  10% 
B)  25% 
C)  40% 
D)  60% 
E)  80% 
A)  10% 
B)  25% 
C)  40% 
D)  60% 
E)  80%

Question 10

"TQM" refers to

Accepted Answer

A)  Total Questioning Methods. 
B)  Terrible Quantitative Management. 
C)  Tremulous Qualitative Methodology. 
D)  Total Quality Management. 
E)  Total Quality Methods. 
A)  Total Questioning Methods. 
B)  Terrible Quantitative Management. 
C)  Tremulous Qualitative Methodology. 
D)  Total Quality Management. 
E)  Total Quality Methods.

Question 11

Training is especially important in reinforcing the customer service culture at Zappos where

Accepted Answer

A)  new employees are offered money to quit. 
B)  employees are just interested in getting a paycheck. 
C)  training does not include any tests. 
D)  a cost leadership strategy is being used. 
E)  little screening of employees occurs. 
A)  new employees are offered money to quit. 
B)  employees are just interested in getting a paycheck. 
C)  training does not include any tests. 
D)  a cost leadership strategy is being used. 
E)  little screening of employees occurs.

Question 12

A top challenge reported by almost 70% of major U.S.corporations in mergers and acquisitions is

Accepted Answer

A)  selecting an appropriate CEO. 
B)  integrating culture. 
C)  paying for the transaction. 
D)  laying off employees. 
E)  deciding on a location for the new headquarters. 
A)  selecting an appropriate CEO. 
B)  integrating culture. 
C)  paying for the transaction. 
D)  laying off employees. 
E)  deciding on a location for the new headquarters.

Question 13

When AT&T acquired NCR Corporation,the NCR managers were replaced with an AT&T management team.Which management strategy was employed in terms of culture?

Accepted Answer

A)  integration 
B)  separation 
C)  deculturation 
D)  assimilation 
E)  segmentation 
A)  integration 
B)  separation 
C)  deculturation 
D)  assimilation 
E)  segmentation

Question 14

One study reported the percentage of senior executives that left a firm after a new CEO took office was ________ when the new CEO was an insider and ________ when the new CEO was an outsider.

Accepted Answer

A)  35; 10 
B)  20; 34 
C)  30; 30 
D)  20; 10 
E)  40; 20 
A)  35; 10 
B)  20; 34 
C)  30; 30 
D)  20; 10 
E)  40; 20

Question 15

A corporation following a concentration strategy emphasizing vertical or horizontal growth would probably not want an aggressive new chief executive with a great deal of experience in that particular industry-a dynamic industry expert.

Accepted Answer

A) True 
 B)False

Question 16

When managing corporate culture,the first question management must ask is

Accepted Answer

A)  what the change in strategy means to the corporate culture. 
B)  whether a change in culture is needed. 
C)  whether an attempt to change the culture is worth the likely costs. 
D)  whether it is possible to manage around the culture. 
E)  whether stakeholders will be impacted. 
A)  what the change in strategy means to the corporate culture. 
B)  whether a change in culture is needed. 
C)  whether an attempt to change the culture is worth the likely costs. 
D)  whether it is possible to manage around the culture. 
E)  whether stakeholders will be impacted.

Question 17

What are some of the approaches a company can take to identify and prepare its people for important positions?

Accepted Answer

A company can identify and prepare its p

Question 18

According to a study of downsizing in the U.S.automobile-related industry,all of the following are problems associated with inappropriate downsizing EXCEPT

Accepted Answer

A)  outsourcing was eliminated. 
B)  blanket offers for early retirement prompted even valuable employees to leave. 
C)  surviving employees experienced decreased morale. 
D)  surviving employees had to do extra work in addition to their own. 
E)  the wrong jobs were eliminated. 
A)  outsourcing was eliminated. 
B)  blanket offers for early retirement prompted even valuable employees to leave. 
C)  surviving employees experienced decreased morale. 
D)  surviving employees had to do extra work in addition to their own. 
E)  the wrong jobs were eliminated.

Question 19

Which one of the following is not part of the process of MBO?

Accepted Answer

A)  establishing and communicating organizational objectives 
B)  setting individual objectives that help implement organizational ones 
C)  reinforcing rules and regulations 
D)  developing an action plan of activities needed to achieve the objectives 
E)  periodically reviewing performance as it relates to the objectives 
A)  establishing and communicating organizational objectives 
B)  setting individual objectives that help implement organizational ones 
C)  reinforcing rules and regulations 
D)  developing an action plan of activities needed to achieve the objectives 
E)  periodically reviewing performance as it relates to the objectives

Question 20

Research indicates that a multi-national corporation performs at a higher level when its CEO has international experience.

Accepted Answer

A) True 
 B)False

Which of the following is not descriptive of the purpose of MBO?

Which of the following is not an essential ingredient of TQM?

Firms in trouble seldom choose outsiders to lead them.

According to Hofstede's dimensions of national culture,long-term orientation is the extent to which society is oriented toward the long versus the short term.

Many TQM principles have been incorporated into the series of standards and certifications of

Which of the following might not be included in an action plan?

The strategy implementation tool used to determine what actions are going to be taken,by whom,during what time frame,and with what expected results is called a(n)

To successfully downsize,companies must invest in the remaining employees.

In 2014,one executive search firm reported what percentage of the CEOs selected to run S&P 500 companies were insiders?

"TQM" refers to

Training is especially important in reinforcing the customer service culture at Zappos where

A top challenge reported by almost 70% of major U.S.corporations in mergers and acquisitions is

When AT&T acquired NCR Corporation,the NCR managers were replaced with an AT&T management team.Which management strategy was employed in terms of culture?

One study reported the percentage of senior executives that left a firm after a new CEO took office was when the new CEO was an insider and when the new CEO was an outsider.

A corporation following a concentration strategy emphasizing vertical or horizontal growth would probably not want an aggressive new chief executive with a great deal of experience in that particular industry-a dynamic industry expert.

When managing corporate culture,the first question management must ask is

What are some of the approaches a company can take to identify and prepare its people for important positions?

According to a study of downsizing in the U.S.automobile-related industry,all of the following are problems associated with inappropriate downsizing EXCEPT

Which one of the following is not part of the process of MBO?

Research indicates that a multi-national corporation performs at a higher level when its CEO has international experience.

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Evaluation and Control

Suggestions for Case Analysis

Filters

Exam 11: Strategy Implementation: Staffing and Directing

Which of the following is not descriptive of the purpose of MBO?

Which of the following is not an essential ingredient of TQM?

Firms in trouble seldom choose outsiders to lead them.

According to Hofstede's dimensions of national culture,long-term orientation is the extent to which society is oriented toward the long versus the short term.

Many TQM principles have been incorporated into the series of standards and certifications of

Which of the following might not be included in an action plan?

The strategy implementation tool used to determine what actions are going to be taken,by whom,during what time frame,and with what expected results is called a(n)

To successfully downsize,companies must invest in the remaining employees.

In 2014,one executive search firm reported what percentage of the CEOs selected to run S&P 500 companies were insiders?

"TQM" refers to

Training is especially important in reinforcing the customer service culture at Zappos where

A top challenge reported by almost 70% of major U.S.corporations in mergers and acquisitions is

When AT&T acquired NCR Corporation,the NCR managers were replaced with an AT&T management team.Which management strategy was employed in terms of culture?

One study reported the percentage of senior executives that left a firm after a new CEO took office was ________ when the new CEO was an insider and ________ when the new CEO was an outsider.

A corporation following a concentration strategy emphasizing vertical or horizontal growth would probably not want an aggressive new chief executive with a great deal of experience in that particular industry-a dynamic industry expert.

When managing corporate culture,the first question management must ask is

What are some of the approaches a company can take to identify and prepare its people for important positions?

According to a study of downsizing in the U.S.automobile-related industry,all of the following are problems associated with inappropriate downsizing EXCEPT

Which one of the following is not part of the process of MBO?

Research indicates that a multi-national corporation performs at a higher level when its CEO has international experience.

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Evaluation and Control

Suggestions for Case Analysis

Filters

One study reported the percentage of senior executives that left a firm after a new CEO took office was when the new CEO was an insider and when the new CEO was an outsider.