Exam 2: Stress Management
Exam 1: Communications25 Questions
Exam 2: Stress Management25 Questions
Exam 3: Decision-Making Process and Tools25 Questions
Exam 4: Motivation and Morale25 Questions
Exam 5: Power, Politics, and Labor Relations25 Questions
Exam 6: Conflict Management and Negotiation25 Questions
Exam 7: Theories of Leadership and Management Development25 Questions
Exam 8: Strategic and Operational Planning25 Questions
Exam 9: Financial Management, Cost Containment, and Marketing25 Questions
Exam 10: Organizational Concepts and Structure25 Questions
Exam 11: Organizational Culture, Change, and Innovation25 Questions
Exam 12: Selection and Development of Personnel25 Questions
Exam 13: Staffing and Scheduling25 Questions
Exam 14: Evaluation and Discipline of Personnel25 Questions
Exam 15: Continuous Quality Improvement, Risk Management, and Program Evaluation25 Questions
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The nurse manager stayed 2 hours late each night for a week developing new policies and procedures for the unit.This is an example of:
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(Multiple Choice)
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Correct Answer:
B
A confused,agitated client was placed in the seclusion room on the psychiatric unit.The client requested to see a doctor.Which of the following actions taken by the nurse manager would be most likely to prevent possible workplace violence?
Free
(Multiple Choice)
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Correct Answer:
D
Organizational charts help clarify who is responsible to whom and for what.Which of the following is an example of the use of an organizational chart?
Free
(Multiple Choice)
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Correct Answer:
B
To implement a new staffing schedule based on acuity levels,the nurse manager established time estimates for nursing duties.This is an example of maximizing organizational time by:
(Multiple Choice)
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The nurse manager was orienting a new staff nurse to the unit.The nurse manager identified the staff nurse's stress level when the staff nurse said:
(Multiple Choice)
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Which of the following is one reason a staff nurse might not accept a delegated task?
(Multiple Choice)
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Which of the following people is more likely to experience burnout?
(Multiple Choice)
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The charge nurse finished assessing the clients.In making assignments,which would be a priority?
(Multiple Choice)
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A staff nurse felt anger about the poor care an elderly client received at a long-term care facility.The nurse probably used what technique to identify this anger?
(Multiple Choice)
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A staff nurse was ordering supplies for the unit.After several interruptions,the nurse put down the order form and walked away from the task.This is an example of:
(Multiple Choice)
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A nurse manager complains to another nurse about a new graduate who just began working on the unit.The nurse manager's behavior can best be described as:
(Multiple Choice)
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The nurse manager was reprimanding the nursing assistant for clocking in late 3 days in a row.Which statement indicates the greatest source of stress for the nursing assistant?
(Multiple Choice)
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What could a registered nurse (RN)delegate to a licensed practical nurse/vocational nurse (LPN/VN)that the RN could not delegate to a nursing assistant?
(Multiple Choice)
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An alcoholic client is being discharged.To help enhance the client's self-esteem,it would be most appropriate for the staff nurse to provide information about:
(Multiple Choice)
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A nurse manager wants to ensure appropriate delegation to a staff member.To do that,the manager should be familiar with all but which of the following?
(Multiple Choice)
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A staff nurse complained that she was being a "gofer" for the nurse manager without any recognition for doing the extra work of developing policies.So the staff nurse decided not to continue working on the policies.This is an example of:
(Multiple Choice)
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Which of the following indicates that the nurse is culturally sensitive?
(Multiple Choice)
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A staff nurse was promoted to unit manager.Which technique can the staff nurse use to manage the stress associated with this change?
(Multiple Choice)
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The nurse manager delegated the task of making client assignments to the staff nurse.How would the nurse manager evaluate the results of the delegation?
(Multiple Choice)
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After delegating to the staff nurse the task of scheduling,the nurse manager plans to provide support by:
(Multiple Choice)
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