Exam 4: Motivation and Morale

One of the staff nurses was attending graduate school to learn more about critical care.The nurse manager asked the staff nurse to develop policies and procedures for the new cardiac rehabilitation program that was to be opened the next year.According to Argyris's psychological energy theory,the nurse manager was:

A staff nurse became upset with the hospital because newer nurses were being hired directly after graduation from nursing programs at a higher pay than the nurse's.Based on the equity theory,what would be expected from the staff nurse?

The staff nurses enjoyed meeting in the break room to share lunches and have some down time.The nurse manager had the staff break room converted to a family waiting room.The nurse manager was interfering with which staff need,according to Maslow's hierarchy of needs?

A senior registered nurse (RN)was assigned to serve as preceptor for a new RN for 6 months.By the end of the first month,the nurse manager observed the senior RN talking harshly to the new RN.The best action of the nurse manager to reduce horizontal violence would be to:

Which of the following is an example of a motivation factor according to Frederick Herzberg's motivation-hygiene (two-factor)theory?

A staff nurse delegated to a nursing assistant the task of stocking the linen cart for the next shift.At the end of the shift,the staff nurse discovered that the linen cart was not stocked.According to Vroom's expectancy theory,the nursing assistant was operating from:

At the nurse managers' council meeting,staff tardiness was discussed.After returning to the unit,the nurse manager developed a log to track how often tardiness occurred and who was coming into work late.The nurse manager was demonstrating:

The charge nurses inform the nurse manager that the newly hired nurses are having difficulty with decision making and delegating.The best way for the nurse manager to handle this situation is to send the charge nurses to:

A staff nurse made a medication error.The nurse immediately filled out an incident report,called the doctor,and notified the nurse manager.The staff nurse's self-awareness and the ability to function responsibly is an example of:

The nurse manager received an award because the manager's staff had taken fewer sick days than staff in other units in the hospital.The nurse manager felt that the unit demonstrated high morale and high productivity.According to McClelland's basic needs theory,the nurse manager was demonstrating what type of need?

Which of the following is an example of a hygiene factor in Herzberg's two-factor theory?

The chief nursing officer evaluated an orthopedic floor because of complaints from staff about low morale.In the evaluation,the chief nursing officer found that the nurse manager was more interested in personal prestige than in achievement.According to McClelland's basic needs theory,the nurse manager has what type of need?

The hospital changed its management technique to theory Z.Theory Z differs from other management theories in that theory Z:

The nurse manager observed that the patients' trash cans were not being emptied by the night shift personnel.The nurse manager decided to set up a rotation schedule so that all night shift personnel would be responsible for emptying the trash cans.This is an example of:

A rural hospital was forced to close because of financial problems.The staff and personnel were laid off.Based on Alderfer's modified need hierarchy,the hospital administration interfered with which need?

A staff nurse continually voiced complaints to the nurse manager about the workload.The staff nurse was exhibiting:

Nursing administrators were concerned about the cost of replacing staff members.The reason for an increase of cost is:

A nurse manager was having difficulty with the staff.Morale was low because of petty gossiping among the staff and intolerance of each other's behaviors.The nurse manager decided that the best way to handle this situation was to develop self-competence by:

According to Skinner's positive reinforcement theory,a nurse manager needs to evaluate whether the desired results were obtained or not.If the desired results were not obtained,what is the nurse manager's first action?

Newly hired nurses were having difficulty in delegating tasks to the nursing assistants.They approached the nurse manager about setting up a leadership laboratory.The nurse manager decided that the key component that needed to be taught was: