Exam 14: Evaluation and Discipline of Personnel

As an employee benefit,the hospital provides tuition assistance for employees who pursue further education for professional development provided they agree to work at least 2 years after they complete their studies.This can be viewed as what type of modification of employee behavior?

The nurse manager counsels the staff nurse who was making inappropriate sexual comments to other staff members.The nurse manager tells the staff nurse what behavior is required and how to prevent future disciplinary actions.This is an example of:

The nurse manager referred a discharged staff member to counseling.Counseling helps to improve an employee's mental health and thus:

Hospitals have found that the major reason for disciplinary action is:

Progressive discipline starts with a verbal reprimand,followed by a written reprimand,and then:

One common effect in evaluation is the halo effect.In the halo effect,a logical error occurs when:

Managers who are perfectionists may rate personnel lower than they should and may compare how a staff nurse previously performed with how the staff nurse presently performs.This is called:

A staff nurse complains to the nurse manager that another staff member is making her feel uncomfortable by making sexual comments.Before the nurse manager takes disciplinary action,the manager most likely will:

Management by objectives (MBO)has advantages for both staff nurses and nurse managers.One advantage of MBO for staff nurses is that:

If the nurse manager rates the staff from the best performer to the weakest performer,the manager is using what method of performance management?

All of the following are purposes of the performance appraisal except:

After the nurse manager counseled a staff member about excessive absenteeism,the nurse manager expected his behavior to change.What type of consequence should the staff nurse expect if he changes his behavior?

Hospitals have disciplinary action programs that determine how staff disciplinary problems are handled.Which of the following statements is correct regarding a hospital's disciplinary action program?

The nurse manager believes in participative management and teamwork.Which kind of appraisal interview would the nurse manager most likely use?

The counselor listens to the employee's problem and decides how to solve it.Then the counselor tells the employee what to do to fix the problem.This is what kind of counseling?

The nurse manager is aware that decreased productivity is a side effect of:

The nurse manager needed to conduct an appraisal interview for a novice nurse who was completing his first 6 months of work on the unit.Which kind of appraisal interview would best fit the new employee?

After a nurse is terminated,what action can the nurse take to minimize the emotional and professional scarring that results from dismissal?

The nurse manager wants to evaluate the behavior of the unlicensed personnel.One way the manager can do this is by asking staff nurses to assist in documenting certain behaviors.This is a form of:

Although leaders and managers both have responsibility for evaluating and disciplining personnel,they each have different functions.Leaders encourage peer review,whereas managers: