Question 1

The change manager:

Accepted Answer

A) Makes forced changes in the organization structure 
B) Oversees the design of the intervention strategy 
C) Changes the pay structure of the organization 
D) Is always an external consultant 
A) Makes forced changes in the organization structure 
B) Oversees the design of the intervention strategy 
C) Changes the pay structure of the organization 
D) Is always an external consultant

Question 2

An HPWS is a high performing work system.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is TRUE about self-managed teams (SMTs)?

Accepted Answer

A) SMTs requires little organizational change 
B) SMTs have authority beyond TQM teams 
C) SMTs work only in small organizations 
D) SMTs are part of the larger organizational transformation 
A) SMTs requires little organizational change 
B) SMTs have authority beyond TQM teams 
C) SMTs work only in small organizations 
D) SMTs are part of the larger organizational transformation

Question 4

The change agent needs a broad knowledge of OD theories.

Accepted Answer

A) True 
 B)False

Question 5

A learning organization focuses on:

Accepted Answer

A) Education 
B) Continuous learning by everyone 
C) Lots of training programs 
D) Having a good corporate library 
A) Education 
B) Continuous learning by everyone 
C) Lots of training programs 
D) Having a good corporate library

Question 6

HRD generally has little impact on OD changes.

Accepted Answer

A) True 
 B)False

Question 7

OD enhances the effectiveness of the organization.

Accepted Answer

A) True 
 B)False

Question 8

True experimental design is easy to find in OD research.

Accepted Answer

A) True 
 B)False

Question 9

A cooperative agreement is a strategy between:

Accepted Answer

A) The organization and the labor union 
B) The organization and the IRS 
C) The union and the EEOC 
D) The organization and a third party consultant 
A) The organization and the labor union 
B) The organization and the IRS 
C) The union and the EEOC 
D) The organization and a third party consultant

Question 10

Job enrichment programs involve:

Accepted Answer

A) paying people more money to make them happier 
B) giving employees more work to do - they like work 
C) varying the tasks to increase job satisfaction 
D) having employees produce more profits for the company 
A) paying people more money to make them happier 
B) giving employees more work to do - they like work 
C) varying the tasks to increase job satisfaction 
D) having employees produce more profits for the company

Question 11

Survey feedback is simply interviewing a lot of people about their jobs.

Accepted Answer

A) True 
 B)False

Question 12

Working 4 - 10 hours shifts in a week is an example of:

Accepted Answer

A) Working overtime 
B) Flextime 
C) Compressed work week 
D) Working exempt time 
A) Working overtime 
B) Flextime 
C) Compressed work week 
D) Working exempt time

Question 13

An organization my go through a strategic change due to all of the following except:

Accepted Answer

A) Acquisition 
B) Merger 
C) A new management team 
D) The legal environment 
A) Acquisition 
B) Merger 
C) A new management team 
D) The legal environment

Question 14

The change manager:

Accepted Answer

A) oversees the design process 
B) determines the need for change 
C) needs a broad range of HRD knowledge 
D) can never be an internal HRD person 
A) oversees the design process 
B) determines the need for change 
C) needs a broad range of HRD knowledge 
D) can never be an internal HRD person

Question 15

Which of the following is NOT a common characteristic of an effective self-managed team?

Accepted Answer

A) team members are told what to do by their supervisor 
B) team members have the skills to perform several tasks 
C) the team receives feedback on performance 
D) members have discretion over work assignments, schedules and other work issues 
A) team members are told what to do by their supervisor 
B) team members have the skills to perform several tasks 
C) the team receives feedback on performance 
D) members have discretion over work assignments, schedules and other work issues

Question 16

Job enrichment involves changing:

Accepted Answer

A) The jobs title 
B) The jobs pay structure 
C) One or more of the job's characteristics 
D) The scope of responsibility of the job 
A) The jobs title 
B) The jobs pay structure 
C) One or more of the job's characteristics 
D) The scope of responsibility of the job

Question 17

The role of the change agent is all of the following except:

Accepted Answer

A) Fact finder 
B) Alternative identifier 
C) Production Manager 
D) Technical specialist 
A) Fact finder 
B) Alternative identifier 
C) Production Manager 
D) Technical specialist

Question 18

A quality circles group consists of:

Accepted Answer

A) A steering committee 
B) A facilitator 
C) The circle leaders 
D) All of these are members of a quality circles group 
A) A steering committee 
B) A facilitator 
C) The circle leaders 
D) All of these are members of a quality circles group

Question 19

The culture of an organization has not impact on organization learning.

Accepted Answer

A) True 
 B)False

Question 20

The first step in designing an intervention strategy is to:

Accepted Answer

A) Diagnose the environment 
B) Develop and action plan 
C) Design an evaluation plan 
D) Develop a force field analysis 
A) Diagnose the environment 
B) Develop and action plan 
C) Design an evaluation plan 
D) Develop a force field analysis

The change manager:

An HPWS is a high performing work system.

Which of the following is TRUE about self-managed teams (SMTs)?

The change agent needs a broad knowledge of OD theories.

A learning organization focuses on:

HRD generally has little impact on OD changes.

OD enhances the effectiveness of the organization.

True experimental design is easy to find in OD research.

A cooperative agreement is a strategy between:

Job enrichment programs involve:

Survey feedback is simply interviewing a lot of people about their jobs.

Working 4 - 10 hours shifts in a week is an example of:

An organization my go through a strategic change due to all of the following except:

The change manager:

Which of the following is NOT a common characteristic of an effective self-managed team?

Job enrichment involves changing:

The role of the change agent is all of the following except:

A quality circles group consists of:

The culture of an organization has not impact on organization learning.

The first step in designing an intervention strategy is to:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Implementing HRD Programs

Designing Effective HRD Programs

Evaluating HRD Programs

Employee Socialization and Orientation

HRD and Diversity: Diversity Training and Beyond

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

HRD and Diversity: Diversity Training and Beyond

Filters

Exam 15: Organization Development and Change

The change manager:

An HPWS is a high performing work system.

Which of the following is TRUE about self-managed teams (SMTs)?

The change agent needs a broad knowledge of OD theories.

A learning organization focuses on:

HRD generally has little impact on OD changes.

OD enhances the effectiveness of the organization.

True experimental design is easy to find in OD research.

A cooperative agreement is a strategy between:

Job enrichment programs involve:

Survey feedback is simply interviewing a lot of people about their jobs.

Working 4 - 10 hours shifts in a week is an example of:

An organization my go through a strategic change due to all of the following except:

The change manager:

Which of the following is NOT a common characteristic of an effective self-managed team?

Job enrichment involves changing:

The role of the change agent is all of the following except:

A quality circles group consists of:

The culture of an organization has not impact on organization learning.

The first step in designing an intervention strategy is to:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Implementing HRD Programs

Designing Effective HRD Programs

Evaluating HRD Programs

Employee Socialization and Orientation

HRD and Diversity: Diversity Training and Beyond

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

HRD and Diversity: Diversity Training and Beyond

Filters