Exam 5: Internal Scanning and Organizational Analysis

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What is R&D intensity?

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A company's capability in product R&D can be measured by consistent reductions in unit manufacturing costs and by the number of product defects.

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According to the text, the primary task of the operations manager is to

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Which of the following terms best describes a system in which items are normally processed sequentially, but the work and sequence of the process vary?

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A linked set of value-creating activities beginning with basic materials provided by suppliers and ending with distributors getting the final product into the hands of the ultimate consumer is called a

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Which of the following is NOT a responsibility of a research and development manager?

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Which one of the following best describes a conglomerate structure?

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In Christensen's book, The Innovator's Dilemma, he explains that managers remain with certain technologies based on

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Strategic managers must be concerned with human resource management because

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When employees across the organization hold the same cultural values and norms, this demonstrates a high level of cultural integration.

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________ is more valuable because it can provide companies with a sustainable competitive advantage that is harder for competitors to imitate.

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When a company takes apart a competitor's product in order to find out how it works, this process is known as

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An example of an intermittent manufacturing system is an auto body repair shop.

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Which of the following is NOT a support activity of the value chain?

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Since competitors were not able to understand how Gillette's Fusion razor was produced, it was considered transparent.

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A divisional structure has no functional or product categories and is appropriate for a small, entrepreneur-dominated company with one or two product lines that operates in a reasonably small, easily identifiable market niche.

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New product development would be a core competency if it goes beyond one division.

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Define a value chain and the significance of the center of gravity.

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What is corporate culture and what are the two distinct attributes of culture?

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The ratio of total debt to total assets is known as

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