Question 1

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

Accepted Answer

A) True 
 B)False

Question 2

List the five-step feedback model of the evaluation and control process.

Accepted Answer

The five-step feedback model is composed

Question 3

A multidivisional corporation like GE would tend to use what type of responsibility center?

Accepted Answer

A)  expense center 
B)  investment center 
C)  profit center 
D)  standard cost center 
E)  revenue center 
A)  expense center 
B)  investment center 
C)  profit center 
D)  standard cost center 
E)  revenue center

Question 4

What is ERP? What are the three reasons why ERP could fail?

Accepted Answer

ERP is enterprise resource planning.ERP

Question 5

The U.S.Navy quip, "What you inspect (or reward)is what you get" reflects

Accepted Answer

A)  behavior substitution. 
B)  suboptimization. 
C)  output control. 
D)  ERP. 
E)  none of the above 
A)  behavior substitution. 
B)  suboptimization. 
C)  output control. 
D)  ERP. 
E)  none of the above

Question 6

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Accepted Answer

A) True 
 B)False

Question 7

Among the most important barriers to international trade are the different standards for products and services.

Accepted Answer

A) True 
 B)False

Question 8

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

Accepted Answer

A)  revenue center 
B)  expense center 
C)  investment center 
D)  profit center 
E)  standard cost center 
A)  revenue center 
B)  expense center 
C)  investment center 
D)  profit center 
E)  standard cost center

Question 9

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Accepted Answer

A)  ISO 14000 Series 
B)  Input controls 
C)  Activity-based costing 
D)  Enterprise Risk Management 
E)  Market Value Added 
A)  ISO 14000 Series 
B)  Input controls 
C)  Activity-based costing 
D)  Enterprise Risk Management 
E)  Market Value Added

Question 10

Suboptimization occurs when

Accepted Answer

A)  a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units to the detriment of the organization as a whole. 
B)  there is a failure to produce at or near full capacity. 
C)  individuals are placed into positions not suited to their abilities. 
D)  managers tend to focus more of their attentions on those aspects which are measurable than on those which are not. 
E)  managers concentrate too much on short-term performance objectives. 
A)  a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units to the detriment of the organization as a whole. 
B)  there is a failure to produce at or near full capacity. 
C)  individuals are placed into positions not suited to their abilities. 
D)  managers tend to focus more of their attentions on those aspects which are measurable than on those which are not. 
E)  managers concentrate too much on short-term performance objectives.

Question 11

ABC is an accounting method for allocating direct and fixed costs to individual products.

Accepted Answer

A) True 
 B)False

Question 12

A limitation of ROI as a measure of performance is that

Accepted Answer

A)  it is a single comprehensive figure examining only one facet of the firm. 
B)  it provides disincentive to use existing assets efficiently. 
C)  it provides an incentive to acquire new assets. 
D)  it is very sensitive to depreciation policy. 
E)  it does not provide the basis for common comparison. 
A)  it is a single comprehensive figure examining only one facet of the firm. 
B)  it provides disincentive to use existing assets efficiently. 
C)  it provides an incentive to acquire new assets. 
D)  it is very sensitive to depreciation policy. 
E)  it does not provide the basis for common comparison.

Question 13

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

Accepted Answer

A) True 
 B)False

Question 14

Which one of the following is NOT a part of the evaluation and control of performance?

Accepted Answer

A)  Establish corporate strategies. 
B)  Determine what to measure. 
C)  Establish standards for performance. 
D)  Measure actual performance. 
E)  Take corrective actions. 
A)  Establish corporate strategies. 
B)  Determine what to measure. 
C)  Establish standards for performance. 
D)  Measure actual performance. 
E)  Take corrective actions.

Question 15

ROI stands for return on incentives.

Accepted Answer

A) True 
 B)False

Question 16

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT a reason why ERP could fail?

Accepted Answer

A)  insufficient tailoring of the software to fit the company 
B)  inadequate training 
C)  simplicity of system 
D)  insufficient implementation support 
E)  all of the above 
A)  insufficient tailoring of the software to fit the company 
B)  inadequate training 
C)  simplicity of system 
D)  insufficient implementation support 
E)  all of the above

Question 18

Which method of matching rewards to the accomplishment of strategic objectives compensates managers for achieving objectives set over a multi-year period?

Accepted Answer

A)  strategic-funds method 
B)  segmentation method 
C)  long-term evaluation method 
D)  individual evaluation method 
E)  weighted-factor method 
A)  strategic-funds method 
B)  segmentation method 
C)  long-term evaluation method 
D)  individual evaluation method 
E)  weighted-factor method

Question 19

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

Accepted Answer

A) True 
 B)False

Question 20

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

Accepted Answer

A)  critical success factors. 
B)  strategic factors. 
C)  key performance measures. 
D)  behavioral measures. 
E)  responsibility centers. 
A)  critical success factors. 
B)  strategic factors. 
C)  key performance measures. 
D)  behavioral measures. 
E)  responsibility centers.

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

List the five-step feedback model of the evaluation and control process.

A multidivisional corporation like GE would tend to use what type of responsibility center?

What is ERP? What are the three reasons why ERP could fail?

The U.S.Navy quip, "What you inspect (or reward)is what you get" reflects

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Among the most important barriers to international trade are the different standards for products and services.

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Suboptimization occurs when

ABC is an accounting method for allocating direct and fixed costs to individual products.

A limitation of ROI as a measure of performance is that

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

Which one of the following is NOT a part of the evaluation and control of performance?

ROI stands for return on incentives.

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Which of the following is NOT a reason why ERP could fail?

Which method of matching rewards to the accomplishment of strategic objectives compensates managers for achieving objectives set over a multi-year period?

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters

Exam 11: Evaluation and Control

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

List the five-step feedback model of the evaluation and control process.

A multidivisional corporation like GE would tend to use what type of responsibility center?

What is ERP? What are the three reasons why ERP could fail?

The U.S.Navy quip, "What you inspect (or reward)is what you get" reflects

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Among the most important barriers to international trade are the different standards for products and services.

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Suboptimization occurs when

ABC is an accounting method for allocating direct and fixed costs to individual products.

A limitation of ROI as a measure of performance is that

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

Which one of the following is NOT a part of the evaluation and control of performance?

ROI stands for return on incentives.

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Which of the following is NOT a reason why ERP could fail?

Which method of matching rewards to the accomplishment of strategic objectives compensates managers for achieving objectives set over a multi-year period?

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters