Exam 20: Best Practices in Negotiations

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The authors suggest that negotiators should remember that negotiation is an _____________ process.

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ongoing

While negotiations do follow broad stages, they also _____________ and _____________ at irregular rates.

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ebb, flow

Excellent negotiators understand that negotiation embodies a set of

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C

At the top of the best practice list for every negotiator is

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While some people may look like born negotiators, negotiation is fundamentally a skill involving ____________ and _____________ that everyone can learn.

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Negotiators can illuminate definitions of _____________ that the other party's holds and engage in a dialogue to reach consensus on which standards of _____________ apply in a given situation.

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Research suggests that too much knowledge about the other party's needs can lead to a

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Negotiators need to be reminded that certain factors influence their own behavior. What are those factors?

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Negotiators should make a conscious decision about whether they are facing a fundamentally distributive negotiation, an integrative negotiation, or a

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Negotiation is fundamentally a skill involving analysis and _____________ that everyone can learn.

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What often happens to negotiators without a strong BATNA?

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Excellent negotiators understand that negotiation embodies a set of _____________-seemingly contradictory elements that actually occur together.

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Why is preparation so important for negotiators?

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Getting the other party to reveal why he or she is sticking so strongly to a given point is an example of which of the following practices?

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Why is a negotiator like an athlete?

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Negotiators also need to remember that _____________ factors influence their own behavior (and that it is not uncommon for us to not recognize what is making us angry, defensive, or zealously committed to some idea).

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Why is communicating with a coalition critical?

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What are the three things that negotiators can do to manage the perceptions of fairness and rationality proactively?

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Negotiators who are better prepared have numerous _____________.

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The goal of most negotiations is achieving which of the following?

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