Question 1

What are three tips you should keep in mind before beginning work inside a computer case?

Accepted Answer

Make notes as you work so that you can b

Question 2

What is the very first step that should be taken when performing work with a computer?

Accepted Answer

A)  You should back up any important data 
B)  You should ground yourself 
C)  The components should be removed 
D)  You should power down the system and unplug it. 
A)  You should back up any important data 
B)  You should ground yourself 
C)  The components should be removed 
D)  You should power down the system and unplug it.

Question 3

What should be done before a motherboard is removed from a case?

Accepted Answer

Some processors have heavy cooling assem

Question 4

What are two resources that may be useful in disassembling a laptop computer?

Accepted Answer

A)  Service manual 
B)  Part brochures 
C)  User manual 
D)  Diagnostic software 
A)  Service manual 
B)  Part brochures 
C)  User manual 
D)  Diagnostic software

Question 5

What two laptop manufacturers provide their service manuals online free of charge?

Accepted Answer

A)  HP 
B)  Sony 
C)  Lenovo 
D)  Dell 
A)  HP 
B)  Sony 
C)  Lenovo 
D)  Dell

Question 6

Matching
Match each item with a statement below.
- a connector on a motherboard that consists of pins that stick up from the board

Accepted Answer

A)  Power SW 
B)  front panel header 
C)  Power LED +/- 
D)  HDD LED 
E)  spacer
F) Reset SW
G) ESD strap
H) ZIF connector
I) service manual
J) expansion slot 
A)  Power SW 
B)  front panel header 
C)  Power LED +/- 
D)  HDD LED 
E)  spacer
F) Reset SW
G) ESD strap
H) ZIF connector
I) service manual
J) expansion slot

Question 7

When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow ESD protection rules.

Accepted Answer

A) True 
 B)False

Question 8

In what order should you install components into the case after disassembling a computer?

Accepted Answer

A)  power supply, drives, motherboard, cards 
B)  drives, motherboard, cards, power supply 
C)  cards, motherboard, power supply, drives 
D)  motherboard, drives, cards, power supply 
A)  power supply, drives, motherboard, cards 
B)  drives, motherboard, cards, power supply 
C)  cards, motherboard, power supply, drives 
D)  motherboard, drives, cards, power supply

Question 9

Some boards designed to support multiple PCIe video cards will have additional power connectors on the board to power wattage-hungry cards.

Accepted Answer

A) True 
 B)False

Question 10

Matching
Match each item with a statement below.
- positive / negative LED that controls the power light and indicates the power is on

Accepted Answer

A)  Power SW 
B)  front panel header 
C)  Power LED +/- 
D)  HDD LED 
E)  spacer
F) Reset SW
G) ESD strap
H) ZIF connector
I) service manual
J) expansion slot 
A)  Power SW 
B)  front panel header 
C)  Power LED +/- 
D)  HDD LED 
E)  spacer
F) Reset SW
G) ESD strap
H) ZIF connector
I) service manual
J) expansion slot

What are three tips you should keep in mind before beginning work inside a computer case?

What is the very first step that should be taken when performing work with a computer?

What should be done before a motherboard is removed from a case?

What are two resources that may be useful in disassembling a laptop computer?

What two laptop manufacturers provide their service manuals online free of charge?

Matching Match each item with a statement below. - a connector on a motherboard that consists of pins that stick up from the board

When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow ESD protection rules.

In what order should you install components into the case after disassembling a computer?

Some boards designed to support multiple PCIe video cards will have additional power connectors on the board to power wattage-hungry cards.

Matching Match each item with a statement below. - positive / negative LED that controls the power light and indicates the power is on

First Look at Computer Parts and Tools

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Troubleshooting Windows Startup

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters

Exam 2: Working Inside Desktops and Laptops

What are three tips you should keep in mind before beginning work inside a computer case?

What is the very first step that should be taken when performing work with a computer?

What should be done before a motherboard is removed from a case?

What are two resources that may be useful in disassembling a laptop computer?

What two laptop manufacturers provide their service manuals online free of charge?

Matching Match each item with a statement below. - a connector on a motherboard that consists of pins that stick up from the board

When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow ESD protection rules.

In what order should you install components into the case after disassembling a computer?

Some boards designed to support multiple PCIe video cards will have additional power connectors on the board to power wattage-hungry cards.

Matching Match each item with a statement below. - positive / negative LED that controls the power light and indicates the power is on

First Look at Computer Parts and Tools

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Troubleshooting Windows Startup

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters