Exam 1: Doing Business in Digital Times

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Matt is using his own tablet for work purposes,which is an example of a trend called _____________.

(Multiple Choice)
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Customer experience is about building the digital infrastructure that allows customers to do whatever they want to do,through whatever channels they choose to do it.

(True/False)
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Cloud computing,for example,Amazon Elastic Compute Cloud,known as EC2,eliminates the need to invest in hardware up front,so companies can develop and deploy applications faster.

(True/False)
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Which of the following is not one of the IT directions or trends for the late 2010s?

(Multiple Choice)
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The goal of _________ is to eliminate unnecessary non-value added processes,then to simplify and automate the remaining processes to reduce cycle time,labor,and costs.

(Multiple Choice)
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Enterprises can acquire the latest business apps and digital services as they are needed and without large upfront investments by switching from owning IT resources to ________.

(Multiple Choice)
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IoT combined with big data analytics can help manufacturers improve the efficiency of their machinery and minimize energy consumption,which often is the manufacturing industry's second-biggest expense.

(True/False)
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Workers with specialized technical knowledge and strong communications and business skills,as well as those with an MBA with a concentration in an IT area,will have the best prospects.

(True/False)
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Having a competitive edge means possessing an advantage over your competition.

(True/False)
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Dashboards provide static summary charts,that when clicked,drill down to the detailed data.

(True/False)
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With a ________________________ arrangement,companies pay for their software usage based on a subscription fee or on a per usage basis.

(Short Answer)
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A top concern of well-established corporations,global financial institutions,born-on-the-Web retailers,and government agencies is how to design their digital business models in order to do all of the following,except:

(Multiple Choice)
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With rare exceptions,every business initiative depends on the mix of IT,knowledge of its potential,the requirements for success,and,equally important,its limitations.

(True/False)
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________ are the outputs or tangible things that are produced by a business process.

(Short Answer)
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Industries that have large profit margins deter entrants into the market to a greater degree than industries with small margins.

(True/False)
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According to the Five Forces Model developed by Harvard University Business professor Michael Porter,all of the following are major factors that determine a company's standing in an industry,except:

(Multiple Choice)
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IT functions that do not provide a competitive advantage,such as computers,databases,and network services are examples of ___________.

(Multiple Choice)
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Data stored on mobiles are at reduced risk compared to desktops.

(True/False)
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Two key components of corporate profitability are _________ and _________.

(Multiple Choice)
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Applying IT to a manual or outdated process will _________:

(Multiple Choice)
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