Exam 9: Effective and Efficient Business Functions

Ducati's sales staff struggled with conflicting or outdated data on product inventory,availability,and ordering time schedules because of __________.

Organizations distribute their products and services through a combination of electronic,mobile,and physical channels.List two examples of IT-supported distribution channels.

At the operational level,middle-level managers make tactical decisions that focus on intermediate-term issues to fulfill the organization's mission,objectives,and strategy.

________ work by offering customers an incredible offer for a very short time.This sales method lends itself perfectly to the immediacy of social media.

At the strategic level,managers,supervisors,and workers need detailed data,in real-time or near real-time,and the ability to respond to what they learn from functional ISs.

___________ work by offering customers an incredible offer for a very short time.This sales method lends itself perfectly to the immediacy of social media,and it's a next stage in social commerce

Ducati equipped its sales force with ________ and a custom-designed Ducati Communication System ________.

The basic functions performed by a POM system are gathering data on a load to be transported and matching those data to a historical routing guide.

HRM applications involve ethical issues,particularly in recruiting and selecting employees and in evaluating performance.

Computer-integrated manufacturing (CIM)systems control day-to-day shop floor activities.Prior to CIM< information was frequently late and rarely current or reliable.

Using intranets,HR apps have shifted many routine tasks to employees who log in to manage their benefits,deductions,direct deposits,and health care.

A ___________ is similar to Computer Integrated Manufacturing,but is based much more on standard reusable application software instead of custom designed software programs.It eliminates the information gap that existed in previous years by providing real time information.

Training activities that are part of HRM may involve __________ issues in recruiting and selecting employees and in evaluating performance,in part because these activities make use of private confidential information.

Agistix introduced Total Visibility,a new cloud-based SaaS transportation management system (TMS)that gives shippers access to data from any location at any time.

The financial reporting (disclosure)system is based on the electronic data tagging language called __________.

__________ is a system of policies and procedures to prevent and detect illegal acts committed by managers,employees,customers,or partners against a company's interests.

Relying on informal processes of control is a factor that increases a company's exposure to fraud.

Data validation techniques,such as validating that the zip code is consistent with the address,are used to detect and correct data entry errors.

One use of hot data is _________ marketing,which refers to online advertising that "appears" on the screens of consumers' devices based on their location,behavior,interests,or demographic information

Ideally,functional systems enable __________,which is being able to access current data to learn what is needed in order to make informed decisions without delay.