Question 1

Check sheets graphically illustrate the causes of a certain event.

Accepted Answer

A) True 
 B)False

Question 2

Which QFD step uses a set of data to provide the technical performance achieved by competitive products and the degree of difficulty in developing each technology requirement?

Accepted Answer

A) technical correlations 
B) complete technical properties,and set design benchmarks 
C) planning matrix 
D) technical requirements 
A) technical correlations 
B) complete technical properties,and set design benchmarks 
C) planning matrix 
D) technical requirements

Question 3

NGT results in a high-quality decision making process when

Accepted Answer

A) a new team member is present. 
B) some team members are much more vocal than others. 
C) there is concern about some team members not participating. 
D) All of the above are correct. 
A) a new team member is present. 
B) some team members are much more vocal than others. 
C) there is concern about some team members not participating. 
D) All of the above are correct.

Question 4

When there is concern about some team members not participating,NGT can result in a high-quality decision-making process.

Accepted Answer

A) True 
 B)False

Question 5

A graphical representation of a series of ideas or thoughts or decisions of a person or a team best describes

Accepted Answer

A) nominal group technique. 
B) SWOT analysis. 
C) QFD. 
D) TMAP. 
A) nominal group technique. 
B) SWOT analysis. 
C) QFD. 
D) TMAP.

Question 6

A decision-making tool used to understand and use the opinion of each and every project member best describes

Accepted Answer

A) Pareto chart. 
B) nominal group technique. 
C) Delphi technique. 
D) SWOT analysis. 
A) Pareto chart. 
B) nominal group technique. 
C) Delphi technique. 
D) SWOT analysis.

Question 7

Each of the following is a common project management tool except

Accepted Answer

A) data flow diagrams. 
B) brainstorming. 
C) fishbone diagrams. 
D) burndown charts. 
A) data flow diagrams. 
B) brainstorming. 
C) fishbone diagrams. 
D) burndown charts.

Question 8

Which of the following Kano Model requirements suggests that the customer will be extremely dissatisfied if the basic project requirements are not fulfilled?

Accepted Answer

A) must-be requirements 
B) one-dimensional requirements 
C) attractive requirements 
D) indifferent requirements 
A) must-be requirements 
B) one-dimensional requirements 
C) attractive requirements 
D) indifferent requirements

Question 9

The Kano model is a tool to distinguish types of product requirements that influence customer satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

In projects,the Kano model can be employed to identify customer needs and functional requirements as well as during concept development.

Accepted Answer

A) True 
 B)False

Question 11

According to the Kano model,customers regard the must-be requirements as prerequisites and do not explicitly demand them.

Accepted Answer

A) True 
 B)False

Question 12

The Delphi Technique can help generate a consensus.

Accepted Answer

A) True 
 B)False

Question 13

What is a burndown chart? Identify five advantages of a burndown chart.

Accepted Answer

A burndown chart is a graphical represen

Question 14

QFD's graphical format documents each of the following except

Accepted Answer

A) state transitions. 
B) technical correlations. 
C) technical priorities,benchmarks,and targets. 
D) planning matrix. 
A) state transitions. 
B) technical correlations. 
C) technical priorities,benchmarks,and targets. 
D) planning matrix.

Question 15

What is TMAP? What is its procedure?

Accepted Answer

Thought Process Map is a graphical repre

Question 16

Each of the following is a Kano Model procedure except

Accepted Answer

A) interpret and evaluate results. 
B) construct the Kano questionnaire and interview customers. 
C) identify project requirements and customer expectations as though you are walking in the customer's shoes. 
D) close down the project. 
A) interpret and evaluate results. 
B) construct the Kano questionnaire and interview customers. 
C) identify project requirements and customer expectations as though you are walking in the customer's shoes. 
D) close down the project.

Question 17

An unstructured brainstorming process is accomplished when team members provide ideas in turn.

Accepted Answer

A) True 
 B)False

Question 18

A check sheet is a table or form that is used to allow a team to systematically record and compile data from historical sources or observations as they happen in real time.

Accepted Answer

A) True 
 B)False

Question 19

Advantages of using the Delphi Technique include

Accepted Answer

A) allows sharing of information and reasoning among team members and experts. 
B) helps generate consensus. 
C) focuses attention on the issue at hand. 
D) all of the above. 
A) allows sharing of information and reasoning among team members and experts. 
B) helps generate consensus. 
C) focuses attention on the issue at hand. 
D) all of the above.

Question 20

The PDCA cycle includes programming,design,control,and acceptance.

Accepted Answer

A) True 
 B)False

Check sheets graphically illustrate the causes of a certain event.

Which QFD step uses a set of data to provide the technical performance achieved by competitive products and the degree of difficulty in developing each technology requirement?

NGT results in a high-quality decision making process when

When there is concern about some team members not participating,NGT can result in a high-quality decision-making process.

A graphical representation of a series of ideas or thoughts or decisions of a person or a team best describes

A decision-making tool used to understand and use the opinion of each and every project member best describes

Each of the following is a common project management tool except

Which of the following Kano Model requirements suggests that the customer will be extremely dissatisfied if the basic project requirements are not fulfilled?

The Kano model is a tool to distinguish types of product requirements that influence customer satisfaction.

In projects,the Kano model can be employed to identify customer needs and functional requirements as well as during concept development.

According to the Kano model,customers regard the must-be requirements as prerequisites and do not explicitly demand them.

The Delphi Technique can help generate a consensus.

What is a burndown chart? Identify five advantages of a burndown chart.

QFD's graphical format documents each of the following except

What is TMAP? What is its procedure?

Each of the following is a Kano Model procedure except

An unstructured brainstorming process is accomplished when team members provide ideas in turn.

A check sheet is a table or form that is used to allow a team to systematically record and compile data from historical sources or observations as they happen in real time.

Advantages of using the Delphi Technique include

The PDCA cycle includes programming,design,control,and acceptance.

Projects and Project Management

Process and Methods

Project Initiation

Project Planning

Risk Management

Quality, Performance and Value

Project Scheduling

Resources, Costing, and Control

Project Closure

Project Organizational Structures

Project Success

Filters

Exam 3: Project Management Tools

Check sheets graphically illustrate the causes of a certain event.

Which QFD step uses a set of data to provide the technical performance achieved by competitive products and the degree of difficulty in developing each technology requirement?

NGT results in a high-quality decision making process when

When there is concern about some team members not participating,NGT can result in a high-quality decision-making process.

A graphical representation of a series of ideas or thoughts or decisions of a person or a team best describes

A decision-making tool used to understand and use the opinion of each and every project member best describes

Each of the following is a common project management tool except

Which of the following Kano Model requirements suggests that the customer will be extremely dissatisfied if the basic project requirements are not fulfilled?

The Kano model is a tool to distinguish types of product requirements that influence customer satisfaction.

In projects,the Kano model can be employed to identify customer needs and functional requirements as well as during concept development.

According to the Kano model,customers regard the must-be requirements as prerequisites and do not explicitly demand them.

The Delphi Technique can help generate a consensus.

What is a burndown chart? Identify five advantages of a burndown chart.

QFD's graphical format documents each of the following except

What is TMAP? What is its procedure?

Each of the following is a Kano Model procedure except

An unstructured brainstorming process is accomplished when team members provide ideas in turn.

A check sheet is a table or form that is used to allow a team to systematically record and compile data from historical sources or observations as they happen in real time.

Advantages of using the Delphi Technique include

The PDCA cycle includes programming,design,control,and acceptance.

Projects and Project Management

Process and Methods

Project Initiation

Project Planning

Risk Management

Quality, Performance and Value

Project Scheduling

Resources, Costing, and Control

Project Closure

Project Organizational Structures

Project Success

Filters