Exam 13: Toolkit A: The Systems Analysts Toolkit

For most standard documents, Microsoft suggests writers should aim for the Flesch-Kincaid Grade Level score of _____.

All writers must consider _________, which analyzes the ease of comprehension by measuring specific characteristics of syllables, words, and sentences.

A presentation should be planned in three stages: the introduction, the information, and the summary.

A(n) _________ is a tool in most word processing programs that detects usage problems and offers suggestions.

A spell checker will identify instances when the word "their" is used instead of the word "there."

The why, who, what, when, and how of communications are important questions that one must answer before he or she communicates.

In a presentation, specialized or technical terminology should be used whenever possible.

In a report, the recommendations section is used to _____.

The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating keyed to a U.S. grade-school level

A(n) _________ is required at the end of the preliminary investigation and again at the conclusion of the systems analysis phase.

When preparing slides for a presentation, select special effects liberally - many graphics, colors, sounds, or other special effects will help the audience to concentrate.

Knowing what is expected and when to go into detail is directly related to knowing _____.

When delivering a presentation, try to anticipate the questions an audience will ask so a response can be prepared ahead of time.

In addition to face-to-face meetings, a user might have to deliver a(n)_________, possibly with two-way communication between the user and the audience.

Many companies use workgroup software, often called _________, because it enhances employee productivity and teamwork.

When preparing an effective slide presentation, the first step (and perhaps the most important) is to prepare an overall outline that will be the foundation of the presentation.

For most standard documents, Microsoft suggests writers should aim for the Flesch Reading Ease score of _____.

During a presentation, you must control the discussion, maintain the pace of the presentation, and stay focused on the agenda - especially when answering questions.

When practicing a presentation, write a script so that the presentation can be read to the audience.

A(n) _________, used by companies for internal memos and external letters, gives a work a consistent look and makes the job easier.