Question 1

What was the customer need defined by IDEO when developing the Society of Grownups?

Accepted Answer

A) Learning about finances is necessary, but boring. 
B) Those under 40 were poor in financial information. 
C) Those under 40 did not buy life insurance. 
D) Those under 40 wanted to have fun with their finances. 
A) Learning about finances is necessary, but boring. 
B) Those under 40 were poor in financial information. 
C) Those under 40 did not buy life insurance. 
D) Those under 40 wanted to have fun with their finances. A

Question 2

Why is empathy an ethical challenge?

Accepted Answer

A) Once you experience a situation from another's point of view, it is difficult to ignore it. 
B) It may get too close to another's emotions. 
C) It requires asking questions and engaging in another's life. 
D) It requires you to deal with others that may not have your resources. 
A) Once you experience a situation from another's point of view, it is difficult to ignore it. 
B) It may get too close to another's emotions. 
C) It requires asking questions and engaging in another's life. 
D) It requires you to deal with others that may not have your resources. A

Question 3

Describe what techniques or practices you would use in demonstrating active listening during an interview.

Accepted Answer

Don't interrupt, keep eye contact, stay focused on the speaker, do not think ahead to the next question, ask clarifying questions, paraphrase what the speaker stated as a way of summarizing, ask open-ended questions, and do not indicate a desired response or share what your opinion is.

Question 4

When the CEO of IDEO, Tim Brown, says, "How Might We?" what is the significance of how?

Accepted Answer

A) How assumes that the answer is unknown. 
B) How invites others to participate in the solution. 
C) How implies that a solution exists and needs to be unearthed. 
D) How implies a challenge of doubt. 
A) How assumes that the answer is unknown. 
B) How invites others to participate in the solution. 
C) How implies that a solution exists and needs to be unearthed. 
D) How implies a challenge of doubt.

Question 5

According to Alex Osborn of Applied Imagination, what is the last step of brainstorming?

Accepted Answer

A) Be open to wild suggestions. 
B) Suspend all judgement. 
C) Put ideas together and improve on them. 
D) Experiment with the ideas. 
A) Be open to wild suggestions. 
B) Suspend all judgement. 
C) Put ideas together and improve on them. 
D) Experiment with the ideas.

Question 6

Design thinking uses this term to refer to human emotions and desires.

Accepted Answer

A) emotivity 
B) initiating desires 
C) needs 
D) stimuli 
A) emotivity 
B) initiating desires 
C) needs 
D) stimuli

Question 7

Describe what is done during a peel-the-onion process.Explain why the process is used.

Accepted Answer

Peel the onion, is a way of delving into

Question 8

After practicing empathy, Jessica discovers that seniors in her complex missed the opportunities to garden and work on fine crafts.Eventually, Jessica develops a program where the seniors can use space and tools at a local high school.The program includes teachers and supplies.What inspired Jessica to create this service?

Accepted Answer

A) She discovered a latent need among the complex residents. 
B) She conducted interviews with the local high school. 
C) She asked the residents what type of program they would like to have. 
D) She implemented a program similar to others in the area. 
A) She discovered a latent need among the complex residents. 
B) She conducted interviews with the local high school. 
C) She asked the residents what type of program they would like to have. 
D) She implemented a program similar to others in the area.

Question 9

Which of the following would indicate that a person is actively listening?

Accepted Answer

A) The interviewer reflects back or paraphrases what the person just said. 
B) The interviewer engages in normal conversation, giving opinions as well as asking for them. 
C) The interviewer interrupts the interviewee in order to ask further questions. 
D) The interviewer stays one step ahead of the conversation, anticipating the next question. 
A) The interviewer reflects back or paraphrases what the person just said. 
B) The interviewer engages in normal conversation, giving opinions as well as asking for them. 
C) The interviewer interrupts the interviewee in order to ask further questions. 
D) The interviewer stays one step ahead of the conversation, anticipating the next question.

Question 10

What is the best description of divergent thinking?

Accepted Answer

A) You think differently than the normal way of thinking. 
B) You follow tangents of thought that lead you away from the starting thought. 
C) You expand your perspective to generate as many ideas as possible. 
D) You follow traditional problem-solving methods. 
A) You think differently than the normal way of thinking. 
B) You follow tangents of thought that lead you away from the starting thought. 
C) You expand your perspective to generate as many ideas as possible. 
D) You follow traditional problem-solving methods.

Question 11

Needs we have but don't know we have them are called ______.

Accepted Answer

A) unknown needs 
B) latent needs 
C) sleeping needs 
D) pre-formed needs 
A) unknown needs 
B) latent needs 
C) sleeping needs 
D) pre-formed needs

Question 12

The purpose of a design interview is to gain validation of a design concept.

Accepted Answer

A) True 
 B)False

Question 13

The empathy map can spot contradictions and certain tensions which can spark a whole host of interesting insight.

Accepted Answer

A) True 
 B)False

Question 14

Why is it important to be visual during a brainstorming session?

Accepted Answer

A) It is hard to hear if too many ideas are coming at once. 
B) Drawing helps get ideas across. 
C) It adds versatility within a diverse group of thinkers. 
D) It builds on artistic skills. 
A) It is hard to hear if too many ideas are coming at once. 
B) Drawing helps get ideas across. 
C) It adds versatility within a diverse group of thinkers. 
D) It builds on artistic skills.

Question 15

What are the three criteria for a successful idea in design thinking?

Accepted Answer

A) feasibility, market competitiveness, longevity 
B) feasibility, financial benefit, market competitiveness 
C) creativity, feasibility, financial benefit 
D) feasibility, viability, desirability 
A) feasibility, market competitiveness, longevity 
B) feasibility, financial benefit, market competitiveness 
C) creativity, feasibility, financial benefit 
D) feasibility, viability, desirability

Question 16

During this phase of design thinking, ideas generated through the ideation process are transformed into concrete actions.

Accepted Answer

A) action phase 
B) concretization phase 
C) ideation phase 
D) implementation phase 
A) action phase 
B) concretization phase 
C) ideation phase 
D) implementation phase

Question 17

Why is design thinking so important as an entrepreneur skill?

Accepted Answer

A) It reduces the cost of engineering and product production. 
B) Today's businesses are faced with complex challenges with no easy answers. 
C) Today's customers are more demanding than ever before. 
D) It is difficult to get quality products at a reduced price. 
A) It reduces the cost of engineering and product production. 
B) Today's businesses are faced with complex challenges with no easy answers. 
C) Today's customers are more demanding than ever before. 
D) It is difficult to get quality products at a reduced price.

Question 18

In the peel-the-onion approach to interviewing, the interviewer begins with the core root of the problem, then explores solutions.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following elements of design thinking aligns with the practice of entrepreneurship?

Accepted Answer

A) It involves getting out and taking action. 
B) It requires the practice of continuous learning. 
C) It incorporates play, empathy reflection, creation, and experimentation. 
D) all of these 
A) It involves getting out and taking action. 
B) It requires the practice of continuous learning. 
C) It incorporates play, empathy reflection, creation, and experimentation. 
D) all of these

Question 20

Why is it important to understand how people feel in the situation you are trying to improve?

Accepted Answer

A) It will help you design something of value to the person for whom you are designing. 
B) It will highlight the interaction with the product. 
C) It will help you understand how bad the current situation is. 
D) Emotions are part of the customer experience. 
A) It will help you design something of value to the person for whom you are designing. 
B) It will highlight the interaction with the product. 
C) It will help you understand how bad the current situation is. 
D) Emotions are part of the customer experience.

What was the customer need defined by IDEO when developing the Society of Grownups?

Why is empathy an ethical challenge?

Describe what techniques or practices you would use in demonstrating active listening during an interview.

When the CEO of IDEO, Tim Brown, says, "How Might We?" what is the significance of how?

According to Alex Osborn of Applied Imagination, what is the last step of brainstorming?

Design thinking uses this term to refer to human emotions and desires.

Describe what is done during a peel-the-onion process.Explain why the process is used.

Which of the following would indicate that a person is actively listening?

What is the best description of divergent thinking?

Needs we have but don't know we have them are called ______.

The purpose of a design interview is to gain validation of a design concept.

The empathy map can spot contradictions and certain tensions which can spark a whole host of interesting insight.

Why is it important to be visual during a brainstorming session?

What are the three criteria for a successful idea in design thinking?

During this phase of design thinking, ideas generated through the ideation process are transformed into concrete actions.

Why is design thinking so important as an entrepreneur skill?

In the peel-the-onion approach to interviewing, the interviewer begins with the core root of the problem, then explores solutions.

Which of the following elements of design thinking aligns with the practice of entrepreneurship?

Why is it important to understand how people feel in the situation you are trying to improve?

Entrepreneurship: a Global Social Movement

Practicing Entrepreneurship

Developing an Entrepreneurial Mindset

Supporting Social Entrepreneurship

Generating New Ideas

Testing and Experimenting in Markets

Building Business Models

Planning for Entrepreneurs

Creating Revenue Models

Learning From Failure

Bootstrapping for Resources

Financing for Startups

Developing Networks

Navigating Legal and Ip Issues

Marketing and Pitching Your Idea

Financial Statements and Projections for Startups

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Exam 6: Using Design Thinking

What was the customer need defined by IDEO when developing the Society of Grownups?

Why is empathy an ethical challenge?

Describe what techniques or practices you would use in demonstrating active listening during an interview.

When the CEO of IDEO, Tim Brown, says, "How Might We?" what is the significance of how?

According to Alex Osborn of Applied Imagination, what is the last step of brainstorming?

Design thinking uses this term to refer to human emotions and desires.

Describe what is done during a peel-the-onion process.Explain why the process is used.

Which of the following would indicate that a person is actively listening?

What is the best description of divergent thinking?

Needs we have but don't know we have them are called ______.

The purpose of a design interview is to gain validation of a design concept.

The empathy map can spot contradictions and certain tensions which can spark a whole host of interesting insight.

Why is it important to be visual during a brainstorming session?

What are the three criteria for a successful idea in design thinking?

During this phase of design thinking, ideas generated through the ideation process are transformed into concrete actions.

Why is design thinking so important as an entrepreneur skill?

In the peel-the-onion approach to interviewing, the interviewer begins with the core root of the problem, then explores solutions.

Which of the following elements of design thinking aligns with the practice of entrepreneurship?

Why is it important to understand how people feel in the situation you are trying to improve?

Entrepreneurship: a Global Social Movement

Practicing Entrepreneurship

Developing an Entrepreneurial Mindset

Supporting Social Entrepreneurship

Generating New Ideas

Testing and Experimenting in Markets

Building Business Models

Planning for Entrepreneurs

Creating Revenue Models

Learning From Failure

Bootstrapping for Resources

Financing for Startups

Developing Networks

Navigating Legal and Ip Issues

Marketing and Pitching Your Idea

Financial Statements and Projections for Startups

the Pitch Deck

Filters