Question 1

A formula for calculating the cost of owning,operating,and controlling an IT system best defines

Accepted Answer

A)  payback period. 
B)  return on investment. 
C)  total cost of ownership. 
D)  total benefits of ownership. 
A)  payback period. 
B)  return on investment. 
C)  total cost of ownership. 
D)  total benefits of ownership.

Question 2

Explain tangible costs and benefits.Explain intangible costs and benefits.

Accepted Answer

Tangible costs are those that are easy t

Question 3

Maximizing the value for unconstrained project selection is an advantage of

Accepted Answer

A)  economic value added. 
B)  net present value. 
C)  payback period. 
D)  total cost of ownership. 
A)  economic value added. 
B)  net present value. 
C)  payback period. 
D)  total cost of ownership.

Question 4

One basic way to categorize different EC investments is to distinguish between investment in infrastructure and investment in specific EC applications.

Accepted Answer

A) True 
 B)False

Question 5

Vendors dropping a product or going out of business is a disadvantage to purchasing an EC system.

Accepted Answer

A) True 
 B)False

Question 6

All EC investments need to be formally justified to insure that they align with the company's competitive strategy.

Accepted Answer

A) True 
 B)False

Question 7

Metrics are used to describe each of the following except

Accepted Answer

A)  standards. 
B)  costs. 
C)  benefits. 
D)  the ratio of costs to benefits. 
A)  standards. 
B)  costs. 
C)  benefits. 
D)  the ratio of costs to benefits.

Question 8

Reduced time-to-market is a cloud computing advantage.

Accepted Answer

A) True 
 B)False

Question 9

Mass customization enables manufacturers to create specific products for each customer based on the customer's exact needs.

Accepted Answer

A) True 
 B)False

Question 10

Antivirus investments are easily justified because more than ________ percent of viruses enter business networks via e-mail.

Accepted Answer

A)  25 
B)  33 
C)  50 
D)  85 
A)  25 
B)  33 
C)  50 
D)  85

Question 11

Critical elements that can affect the value of EC across cultures are perceived trust,consumer loyalty,regulation,political influences,and even the content of online ads.

Accepted Answer

A) True 
 B)False

Question 12

Interoperability refers to connecting people,data,and diverse systems.

Accepted Answer

A) True 
 B)False

Question 13

Justifying information security projects

Accepted Answer

A)  is not needed because it is well-known that preventing network security problems is less labor intensive than cleaning up virus infections. 
B)  is not done because ROI calculators are not available. 
C)  should focus on defending against external threats such as hackers and malware. 
D)  should be done because employee security training is usually poorly done. 
A)  is not needed because it is well-known that preventing network security problems is less labor intensive than cleaning up virus infections. 
B)  is not done because ROI calculators are not available. 
C)  should focus on defending against external threats such as hackers and malware. 
D)  should be done because employee security training is usually poorly done.

Question 14

Given the diversity of activities involved in e-procurement,the metrics used to measure the value of e-procurement must reflect how well each process is accomplished and take into consideration whether the company is a buyer or seller.

Accepted Answer

A) True 
 B)False

Question 15

List and briefly discuss the difficulties in measuring productivity and performance gains from EC investments.

Accepted Answer

Data,or the analysis of the data,may hid

Question 16

Not all EC investments need to be formally justified.Each of the following is a case where formal evaluation may not be needed except

Accepted Answer

A)  when the value of the investment is relatively small for the organization. 
B)  when competitors have made that type of investment. 
C)  when the relevant data are not available, are inaccurate, or are too volatile. 
D)  when the EC project is mandated and must be done regardless of the costs and benefits. 
A)  when the value of the investment is relatively small for the organization. 
B)  when competitors have made that type of investment. 
C)  when the relevant data are not available, are inaccurate, or are too volatile. 
D)  when the EC project is mandated and must be done regardless of the costs and benefits.

Question 17

Metrics can

Accepted Answer

A)  be the basis for specific goals and plans. 
B)  define the value proposition of business models. 
C)  assess the health of companies by using tools such as balanced scorecards and performance dashboards. 
D)  do all of the above. 
A)  be the basis for specific goals and plans. 
B)  define the value proposition of business models. 
C)  assess the health of companies by using tools such as balanced scorecards and performance dashboards. 
D)  do all of the above.

Question 18

One reason why EC justification is needed is that companies now realize that EC is not necessarily the solution to all problems.

Accepted Answer

A) True 
 B)False

Question 19

List and briefly describe three reasons why EC justification is needed.

Accepted Answer

Companies realize that EC is not necessa

Question 20

From 1995 through 2000,many EC projects and start-up companies were funded with little analysis of their business viability or finances.

Accepted Answer

A) True 
 B)False

A formula for calculating the cost of owning,operating,and controlling an IT system best defines

Explain tangible costs and benefits.Explain intangible costs and benefits.

Maximizing the value for unconstrained project selection is an advantage of

One basic way to categorize different EC investments is to distinguish between investment in infrastructure and investment in specific EC applications.

Vendors dropping a product or going out of business is a disadvantage to purchasing an EC system.

All EC investments need to be formally justified to insure that they align with the company's competitive strategy.

Metrics are used to describe each of the following except

Reduced time-to-market is a cloud computing advantage.

Mass customization enables manufacturers to create specific products for each customer based on the customer's exact needs.

Antivirus investments are easily justified because more than ________ percent of viruses enter business networks via e-mail.

Critical elements that can affect the value of EC across cultures are perceived trust,consumer loyalty,regulation,political influences,and even the content of online ads.

Interoperability refers to connecting people,data,and diverse systems.

Justifying information security projects

Given the diversity of activities involved in e-procurement,the metrics used to measure the value of e-procurement must reflect how well each process is accomplished and take into consideration whether the company is a buyer or seller.

List and briefly discuss the difficulties in measuring productivity and performance gains from EC investments.

Not all EC investments need to be formally justified.Each of the following is a case where formal evaluation may not be needed except

Metrics can

One reason why EC justification is needed is that companies now realize that EC is not necessarily the solution to all problems.

List and briefly describe three reasons why EC justification is needed.

From 1995 through 2000,many EC projects and start-up companies were funded with little analysis of their business viability or finances.

Overview of Electronic Commerce

E-Commerce: Mechanisms, Infrastructure, and Tools

Retailing in Electronic Commerce: Products and Services

B2B E-Commerce

Innovative EC Systems: From E-Government to E-Learning, collaborative Commerce, and C2C Commerce

Mobile Commerce and Ubiquitous Computing

Social Commerce

Marketing and Advertising in E-Commerce

E-Commerce Security and Fraud Protection

Electronic Commerce Payment Systems

Order Fulfillment Along the Supply Chain and Other Ec Support Services

EC Strategy, Globalization, and Smes

E-Commerce: Regulatory, Ethical, and Social Environments

Launching a Successful Online Business and EC Projects

Filters

Exam 13: Implementing EC Systems: From Justification to Successful Performance

A formula for calculating the cost of owning,operating,and controlling an IT system best defines

Explain tangible costs and benefits.Explain intangible costs and benefits.

Maximizing the value for unconstrained project selection is an advantage of

One basic way to categorize different EC investments is to distinguish between investment in infrastructure and investment in specific EC applications.

Vendors dropping a product or going out of business is a disadvantage to purchasing an EC system.

All EC investments need to be formally justified to insure that they align with the company's competitive strategy.

Metrics are used to describe each of the following except

Reduced time-to-market is a cloud computing advantage.

Mass customization enables manufacturers to create specific products for each customer based on the customer's exact needs.

Antivirus investments are easily justified because more than ________ percent of viruses enter business networks via e-mail.

Critical elements that can affect the value of EC across cultures are perceived trust,consumer loyalty,regulation,political influences,and even the content of online ads.

Interoperability refers to connecting people,data,and diverse systems.

Justifying information security projects

Given the diversity of activities involved in e-procurement,the metrics used to measure the value of e-procurement must reflect how well each process is accomplished and take into consideration whether the company is a buyer or seller.

List and briefly discuss the difficulties in measuring productivity and performance gains from EC investments.

Not all EC investments need to be formally justified.Each of the following is a case where formal evaluation may not be needed except

Metrics can

One reason why EC justification is needed is that companies now realize that EC is not necessarily the solution to all problems.

List and briefly describe three reasons why EC justification is needed.

From 1995 through 2000,many EC projects and start-up companies were funded with little analysis of their business viability or finances.

Overview of Electronic Commerce

E-Commerce: Mechanisms, Infrastructure, and Tools

Retailing in Electronic Commerce: Products and Services

B2B E-Commerce

Innovative EC Systems: From E-Government to E-Learning, collaborative Commerce, and C2C Commerce

Mobile Commerce and Ubiquitous Computing

Social Commerce

Marketing and Advertising in E-Commerce

E-Commerce Security and Fraud Protection

Electronic Commerce Payment Systems

Order Fulfillment Along the Supply Chain and Other Ec Support Services

EC Strategy, Globalization, and Smes

E-Commerce: Regulatory, Ethical, and Social Environments

Launching a Successful Online Business and EC Projects

Filters