Exam 13: Implementing EC Systems: From Justification to Successful Performance
Exam 1: Overview of Electronic Commerce85 Questions
Exam 2: E-Commerce: Mechanisms, Infrastructure, and Tools85 Questions
Exam 3: Retailing in Electronic Commerce: Products and Services85 Questions
Exam 4: B2B E-Commerce85 Questions
Exam 5: Innovative EC Systems: From E-Government to E-Learning, collaborative Commerce, and C2C Commerce85 Questions
Exam 6: Mobile Commerce and Ubiquitous Computing85 Questions
Exam 7: Social Commerce85 Questions
Exam 8: Marketing and Advertising in E-Commerce85 Questions
Exam 9: E-Commerce Security and Fraud Protection85 Questions
Exam 10: Electronic Commerce Payment Systems85 Questions
Exam 11: Order Fulfillment Along the Supply Chain and Other Ec Support Services85 Questions
Exam 12: EC Strategy, Globalization, and Smes85 Questions
Exam 13: Implementing EC Systems: From Justification to Successful Performance85 Questions
Exam 14: E-Commerce: Regulatory, Ethical, and Social Environments85 Questions
Exam 15: Launching a Successful Online Business and EC Projects85 Questions
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Creating a competitive advantage,providing a benefit to society,and improving the company's image are examples of tangible benefits that might be realized from an EC project.
(True/False)
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Determining whether a website meets the original business objectives and vision best defines
(Multiple Choice)
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In preparing the business case for EC investment,managers should examine the potential additional revenues,such as increased revenues via products or services from a larger global market because of more effective product marketing on the Web.
(True/False)
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Business process reengineering is the analysis and design of workflows and processes within an organization.
(True/False)
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Cannibalization occurs when a new EC initiative produces substantial online sales,but traditional sales fall such that no increase in total revenue occurs.
(True/False)
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Which of the following advanced methods for EC justification and evaluation uses the idea of critical success factors and focuses on key organizational objectives and the potential impacts of the proposed EC project on each of them?
(Multiple Choice)
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In an NPV analysis,analysts convert future values of benefits to their present-value equivalents by discounting future cash flows at the risk-free rate set by the Federal Reserve Bank.
(True/False)
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Basic reasons companies invest in IT and EC include each of the following except
(Multiple Choice)
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Benefits of ownership that include both tangible and intangible costs best defines
(Multiple Choice)
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The average-cost curves (AVC)of physical products and digital products
(Multiple Choice)
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Cost-benefit analysis is frequently assessed by return on investment (ROI),which is also the name of a specific method for evaluating investments.
(True/False)
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Developing economies often face power blackouts,unreliable telecommunications infrastructure,undependable delivery mechanisms,and a relatively few customers who own computers and credit cards.These limitations can be overcome when predicting EC investment payoffs by using a combination of break-even analysis and NPV.
(True/False)
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McAfee allows users of its VirusScan virus-detection software to automatically update the latest security patches online.This is an example of ________ to attract customers who value this automatic update.
(Multiple Choice)
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According to Gartner's hype cycle,which of the following stages is the point at which the technology becomes unfashionable and the media abandons the topic,because the topic did not live up to its inflated expectations?
(Multiple Choice)
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Which of the following advanced methods for EC justification and evaluation uses a combination of brainstorming and consensus-reaching methodologies to determine how much a company should invest in large EC infrastructures?
(Multiple Choice)
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A comparison of the costs of a project against the benefits best defines
(Multiple Choice)
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Each of the following is a critical success factor (CSF)of the Old Economy except
(Multiple Choice)
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The major steps in the process of justifying large-scale EC and IT projects include each of the following except
(Multiple Choice)
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Each of the following apply to EC in developing economies except
(Multiple Choice)
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In B2C,an example of a tangible EC metric from the buyer's perspective is
(Multiple Choice)
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