Exam 10: Collaborative Computer-Supported Technologies and

Nominal group technique (NGT)uses questionnaires for technological forecasting and for forecasting of sensitive issues.

One of the characteristics of groupwork is that a group can be at one managerial level or can span across several levels.

Lotus Notes provides online ________ capabilities through Web conferencing on demand.

The collaborative experience in Live Meeting is enhanced through added features like ________.

An ________ is a form of GSS that supports anytime/anyplace meetings.

Describe the steps that managers must do in creating a work environment that supports collaboration.

Communication occurs when the receiver gets the information at a different time than it was sent is called ________ communication.

Which of the following is a gateway to a corporate Web site that enables communication,collaboration,and access to company information?

List and describe the three categories in Groupware products.

Which of the following is a simple brainstorming process for nonelectronic meetings?

Collaborators can work together on the same document,spreadsheet,or graphics using the screen sharing software.

WebEx Meeting Center integrates data,voice,and video within a standard ________ for real-time meetings over the Internet from any desktop,laptop,or wireless handheld device.

Which of the following is a key feature of idea-generating GDSS software?

CPFR is an industry-wide project in which suppliers and retailers collaborate in ________ and demand forecasting.

Which of the following is not an option for deploying GDSS/GSS technology?

A ________ is any combination of hardware and software that enhances groupwork support in decision making,directly or in indirectly.

Personality-related creativity traits include inventiveness,independence,individuality,enthusiasm,and flexibility,and these traits have been assessed through the widely used Torrance Tests of Creative Thinking.

Instant messaging,audio conferencing,and polling are asynchronous groupware tools.

WebEx delivers active and interactive presentations,allows real-time collaboration,enhances demonstration of products and services,and assists in document management.

Describe the steps in the process model for implementing a CPFR project.