Exam 10: Collaborative Computer-Supported Technologies and

A large part of our communication is conveyed via nonverbal cues.

With ________,group members can work on the same document which is shown on the PC screen of each participant.

Voice over IP (VoIP)are communication systems that transmit voice calls over circuit-based networks.

The success of a GSS depends mostly on its ________.

________ refers to communication systems that transmit voice calls over Internet Protocol-based networks.

Describe the major characteristics of a GDSS.

________ tools support synchronous communication of graphical and text-based information.These tools are also being used in distance learning,virtual classroom,personnel training,product demonstrations,customer support,e-commerce,and sales applications.

A ________ is a piece of server software available in a Web site that allows users to freely create and edit Web page content.

The Windows Meeting Space client is included in the Windows operating system.

________ is an industry-wide project in which suppliers and retailers collaborate in planning and demand forecasting in order to ensure that members of the supply chain will have the right amount of raw materials and finished goods when they need them.

List the activities supported by GDSS.

GDSS supports group decision making by providing the automation of ________ using information technology tools.

________ is the first major step in the GSS process.This exploratory step looks at the problem and attempts to develop creative ideas about its important features or alternative solutions in a problem-solving session.

________ that is a qualitative forecasting methodology using anonymous questionnaires.

Describe the benefits of working in groups.

The idea of CPFR is achieve fewer out-of-stock situations and resultant lost sales by increasing inventory levels in the supply chain.

In collaborative work,team members are frequently in different locations.By using ________ software,group members can work on the same document,which is shown on the PC screen of each participant.

Which of the following is used for the members of a supply chain to help improve effectiveness between manufacturing companies?

The term,wiki,refers to the collaborative software that facilitates the operation of a wiki Web site;.and means ________ in the Hawaiian language.

________ are methods used to increase some of the benefits of meetings and eliminate or reduce some of the losses.