Exam 16: Selecting, developing, and Evaluating Staff

On your unit,despite efforts to build a strong sense of team,conflict between some of the staff is ongoing.Nonetheless,you want to proceed with developing a systematic and effective performance appraisal system.Which of the following approaches would be most appropriate for you to implement?

An outpatient clinic advertised for registered nurse positions.Before authorizing a position opening,the nurse manager should

The validity of comments and ratings related to performance is enhanced by which of the following?

John's performance was satisfactory during the first month,but after that time,he was found to be very inconsistent in the provision of nursing care.One month before the end of the rating period,he cared for a very wealthy and influential patient,who is a close friend of the clinical manager.This patient donated new furniture for the staff lounge in John's name to show appreciation for his care.Joshua's subsequent performance appraisal resulted in outstanding ratings in all areas.This is an example of

During the performance appraisal session,what should the manager do?

Joshua notes that the next section of the evaluation tool is specific to the organizational philosophy and has a four-point ordinal scale that describes performance from "always meets expectations" to "does not meet expectations." This type of evaluation is most commonly known as

A survey of staff satisfaction is conducted.The results indicate that staff members are satisfied,are loyal to the organization,and believe that they have reasonable control in their individual responsibilities.The findings best exemplify

Which of the following might best conclude an interview?

The nurse manager schedules evaluations of staff members by using a newly developed performance appraisal tool.The development of a performance appraisal tool should include

The primary disadvantage of a BARS is that it is

The biggest challenge in the recruitment of staff is

In addressing the primary challenge in recruitment of new staff,which of the following interview questions might be asked?

Joshua,a new graduate,reviews the employee evaluation for his new position.The first section requires that he list his own specific objectives to be accomplished.This is an example of

You have hired Bumika as a new staff member on your unit.Although she is an experienced intensive care unit nurse,this is her first educator role.A month into her new position,she confides that she feels really incompetent in her new position and bursts into tears.Your response is based on application of your understanding of

Yasmine is a likable and popular staff member.Despite occasional complaints from patients about inappropriate comments and rough handling of patients,Yasmine continues to receive positive performance appraisals.This is an example of

As a manager,you are interested in developing behavioural questions for an interview.You know that there is team conflict at times on your unit.Which of the following questions would satisfy your interest in behavioural questions?

A nurse manager in the intensive care unit works with his staff to develop an appraisal instrument that includes quantitative data and respects standards for a registered nurse working on that unit.What type of appraisal is this?

The final section of a performance appraisal is a rating scale.This scale is very detailed and relates to competency standards specific to surgical patients.The scale is a summary of performance directly observed or documentation reviewed and is specific to patient care situations in which the employee has been involved.This type of evaluation is most commonly known as

Anecdotal notes

During a performance appraisal,Joanne,the nurse manager,indicates that Alysha has difficulty mentoring students on the unit.Alysha responds that this is not her responsibility.In responding to Alysha,Joanne needs to consider