Question 1

Hospital Magnet™ decides against creating a separate department to lead and monitor quality activities because

Accepted Answer

A)  total organizational involvement is critical in QI. 
B)  data generated by a single, separate department are generally flawed. 
C)  monitoring and commitment to QI can come only from senior-level managers. 
D)  staff members resent suggestions for improvement that originate outside of their unit. 
A)  total organizational involvement is critical in QI. 
B)  data generated by a single, separate department are generally flawed. 
C)  monitoring and commitment to QI can come only from senior-level managers. 
D)  staff members resent suggestions for improvement that originate outside of their unit.

Question 2

The outcome statement "Patients will experience a 10% reduction in urinary tract infections as a result of enhanced staff training related to catheterization and prompted voiding" is

Accepted Answer

A)  physician sensitive and nonmeasurable. 
B)  measurable and nursing sensitive. 
C)  precise, measurable, and physician sensitive. 
D)  patient care centred and nonmeasurable. 
A)  physician sensitive and nonmeasurable. 
B)  measurable and nursing sensitive. 
C)  precise, measurable, and physician sensitive. 
D)  patient care centred and nonmeasurable.

Question 3

A nurse manager wants to decrease the number of medication errors that occur in her department.The manager arranges a meeting with the staff to discuss the issue.The manager conveys a philosophy of total quality management (QM)by

Accepted Answer

A)  explaining to the staff that disciplinary action will be taken in cases of additional errors. 
B)  recommending that a multidisciplinary team assess the root cause of errors in medication. 
C)  suggesting that the pharmacy department explore its role in the problem. 
D)  changing the unit policy to allow a certain number of medication errors per year without penalty. 
A)  explaining to the staff that disciplinary action will be taken in cases of additional errors. 
B)  recommending that a multidisciplinary team assess the root cause of errors in medication. 
C)  suggesting that the pharmacy department explore its role in the problem. 
D)  changing the unit policy to allow a certain number of medication errors per year without penalty.

Question 4

Through the QI process,the need to transform and change the admissions process across administrative and patient care units is identified.In this particular situation,what method of data organization will be most effective?

Accepted Answer

A)  Flowchart 
B)  Histogram 
C)  Narrative 
D)  Line graphs 
A)  Flowchart 
B)  Histogram 
C)  Narrative 
D)  Line graphs

Hospital Magnet™ decides against creating a separate department to lead and monitor quality activities because

The outcome statement "Patients will experience a 10% reduction in urinary tract infections as a result of enhanced staff training related to catheterization and prompted voiding" is

A nurse manager wants to decrease the number of medication errors that occur in her department.The manager arranges a meeting with the staff to discuss the issue.The manager conveys a philosophy of total quality management (QM)by

Through the QI process,the need to transform and change the admissions process across administrative and patient care units is identified.In this particular situation,what method of data organization will be most effective?

Leading, Managing, and Following

Patient Focus

Developing the Role of Leader

Developing the Role of Manager

Legal Issues

Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring,Communicating and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, developing, and Evaluating Staff

Strategic Planning and Goal Setting

Leading Change

Building Teams Through Communication and Partnerships

Collective Nursing Advocacy

Translating Research Into Practice

Understanding and Resolving Conflict

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Practising and Leading in Interdisciplinary Settings

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters

Exam 21: Managing Quality and Risk

Hospital Magnet™ decides against creating a separate department to lead and monitor quality activities because

The outcome statement "Patients will experience a 10% reduction in urinary tract infections as a result of enhanced staff training related to catheterization and prompted voiding" is

A nurse manager wants to decrease the number of medication errors that occur in her department.The manager arranges a meeting with the staff to discuss the issue.The manager conveys a philosophy of total quality management (QM)by

Through the QI process,the need to transform and change the admissions process across administrative and patient care units is identified.In this particular situation,what method of data organization will be most effective?

Leading, Managing, and Following

Patient Focus

Developing the Role of Leader

Developing the Role of Manager

Legal Issues

Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring,Communicating and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, developing, and Evaluating Staff

Strategic Planning and Goal Setting

Leading Change

Building Teams Through Communication and Partnerships

Collective Nursing Advocacy

Translating Research Into Practice

Understanding and Resolving Conflict

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Practising and Leading in Interdisciplinary Settings

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters