Question 1

All of the following are grounds for immediate dismissal except

Accepted Answer

A)  failing to pursue further medical help for a patient, after which the patient dies. 
B)  selling narcotics obtained from the unit supply of narcotics. 
C)  restraining a patient in bed for 7 hours, unsupervised, as punishment for hitting a staff member. 
D)  grabbing the unit manager and threatening further physical harm after a poor performance appraisal. 
A)  failing to pursue further medical help for a patient, after which the patient dies. 
B)  selling narcotics obtained from the unit supply of narcotics. 
C)  restraining a patient in bed for 7 hours, unsupervised, as punishment for hitting a staff member. 
D)  grabbing the unit manager and threatening further physical harm after a poor performance appraisal.

Question 2

A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident.Which of the following is best for documentation of personnel problems?

Accepted Answer

A)  Use of the performance appraisal on an annual basis 
B)  Notes made immediately after an incident that include a description of the incident, actions taken, plans, and follow-up 
C)  A tally sheet of medication errors and other specific problems that will be used at annual review 
D)  Copies of reports, placed in the employee's file, of all unusual occurrences involving the employee 
A)  Use of the performance appraisal on an annual basis 
B)  Notes made immediately after an incident that include a description of the incident, actions taken, plans, and follow-up 
C)  A tally sheet of medication errors and other specific problems that will be used at annual review 
D)  Copies of reports, placed in the employee's file, of all unusual occurrences involving the employee

Question 3

Aurora,RN,is a self-admitted drug addict and has abused codeine heavily.Aurora and the unit manager decide that changes have to occur.Aurora enrolls in an addiction program,and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

Accepted Answer

A)  The manager could refer Aurora to the human resources department. 
B)  The manager could assist in monitoring Aurora's progress. 
C)  The manager could counsel Aurora if Aurora has formed a trusting relationship with her. 
D)  Aurora needs to be asked not to involve her family in the recovery program because this is a work-related situation. 
A)  The manager could refer Aurora to the human resources department. 
B)  The manager could assist in monitoring Aurora's progress. 
C)  The manager could counsel Aurora if Aurora has formed a trusting relationship with her. 
D)  Aurora needs to be asked not to involve her family in the recovery program because this is a work-related situation.

Question 4

In which order should the strategies below occur in progressive discipline?

a. Suspending the staff member from work
b. Providing written admonishment that is discussed and placed in the employee's file
c. Providing verbal admonishment
d. Terminating the staff member

Accepted Answer

A) A,B,C,D 
B) B,A,C,D 
C) C,B,A,D 
D) C,A,B,D 
A) A,B,C,D 
B) B,A,C,D 
C) C,B,A,D 
D) C,A,B,D

Question 5

The nurse manager notices that Tia,a staff nurse,has been absent 2 to 3 days per month for the past 3 months.What is the manager's best response?

Accepted Answer

A)  "Why are you absent from shifts every month?" 
B)  "I am concerned that you have been absent 3 days this month." 
C)  "Your attendance record is not very good. Do you want to talk about it?" 
D)  "I am changing your shift rotation as it is obvious that you are not able to consistently implement your scheduled shifts." 
A)  "Why are you absent from shifts every month?" 
B)  "I am concerned that you have been absent 3 days this month." 
C)  "Your attendance record is not very good. Do you want to talk about it?" 
D)  "I am changing your shift rotation as it is obvious that you are not able to consistently implement your scheduled shifts."

All of the following are grounds for immediate dismissal except

A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident.Which of the following is best for documentation of personnel problems?

Aurora,RN,is a self-admitted drug addict and has abused codeine heavily.Aurora and the unit manager decide that changes have to occur.Aurora enrolls in an addiction program,and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

In which order should the strategies below occur in progressive discipline? a. Suspending the staff member from work b. Providing written admonishment that is discussed and placed in the employee's file c. Providing verbal admonishment d. Terminating the staff member

The nurse manager notices that Tia,a staff nurse,has been absent 2 to 3 days per month for the past 3 months.What is the manager's best response?

Leading, Managing, and Following

Patient Focus

Developing the Role of Leader

Developing the Role of Manager

Legal Issues

Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring,Communicating and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, developing, and Evaluating Staff

Strategic Planning and Goal Setting

Leading Change

Building Teams Through Communication and Partnerships

Collective Nursing Advocacy

Managing Quality and Risk

Translating Research Into Practice

Understanding and Resolving Conflict

Workplace Violence and Incivility

Practising and Leading in Interdisciplinary Settings

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters

Exam 24: Managing Personalpersonnel Problems

All of the following are grounds for immediate dismissal except

A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident.Which of the following is best for documentation of personnel problems?

Aurora,RN,is a self-admitted drug addict and has abused codeine heavily.Aurora and the unit manager decide that changes have to occur.Aurora enrolls in an addiction program,and the manager has her transferred to a drug-free area.What other strategies might be appropriate?

In which order should the strategies below occur in progressive discipline? a. Suspending the staff member from work b. Providing written admonishment that is discussed and placed in the employee's file c. Providing verbal admonishment d. Terminating the staff member

The nurse manager notices that Tia,a staff nurse,has been absent 2 to 3 days per month for the past 3 months.What is the manager's best response?

Leading, Managing, and Following

Patient Focus

Developing the Role of Leader

Developing the Role of Manager

Legal Issues

Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring,Communicating and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, developing, and Evaluating Staff

Strategic Planning and Goal Setting

Leading Change

Building Teams Through Communication and Partnerships

Collective Nursing Advocacy

Managing Quality and Risk

Translating Research Into Practice

Understanding and Resolving Conflict

Workplace Violence and Incivility

Practising and Leading in Interdisciplinary Settings

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters