Question 1

According to the textbook,the heart of performance analysis is distinguishing between which of the following?

Accepted Answer

A)  Different supervisory practices 
B)  Can't do and won't do problems 
C)  Employee training levels 
D)  Education levels of employees 
E)  Experience levels of employees 
A)  Different supervisory practices 
B)  Can't do and won't do problems 
C)  Employee training levels 
D)  Education levels of employees 
E)  Experience levels of employees

Question 2

All of the following are part of the five-step training process except

Accepted Answer

A)  needs analysis. 
B)  instructional design. 
C)  validation. 
D)  implementation. 
E)  onboarding. 
A)  needs analysis. 
B)  instructional design. 
C)  validation. 
D)  implementation. 
E)  onboarding.

Question 3

Once employees have been recruited and selected,the next step is onboarding them to

Accepted Answer

A)  their new company and their new job. 
B)  pay scales and career planning. 
C)  fit in with their clients. 
D)  corporate strategies. 
E)  the company's position on equality. 
A)  their new company and their new job. 
B)  pay scales and career planning. 
C)  fit in with their clients. 
D)  corporate strategies. 
E)  the company's position on equality.

Question 4

In today's service-based economy,a company's most important assets are often

Accepted Answer

A)  the production teams. 
B)  the sales teams. 
C)  the finance professionals. 
D)  highly knowledgeable workers. 
E)  the HR specialists. 
A)  the production teams. 
B)  the sales teams. 
C)  the finance professionals. 
D)  highly knowledgeable workers. 
E)  the HR specialists.

Question 5

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as which of the following?

Accepted Answer

A)  Programmed learning 
B)  Responsive learning 
C)  Immediate feedback learning 
D)  Systematic learning 
E)  On-the-job training 
A)  Programmed learning 
B)  Responsive learning 
C)  Immediate feedback learning 
D)  Systematic learning 
E)  On-the-job training

Question 6

Sarah is a new manager.To build her team and encourage them to work together,she has scheduled a "team building" workshop.This is an example of

Accepted Answer

A)  training for special purposes. 
B)  onboarding. 
C)  e-learning. 
D)  instructional design. 
E)  cultural sensitivity training. 
A)  training for special purposes. 
B)  onboarding. 
C)  e-learning. 
D)  instructional design. 
E)  cultural sensitivity training.

Question 7

Once training needs have been identified,training objectives can be established,which should be

Accepted Answer

A)  flexible and fluid. 
B)  complex and challenging. 
C)  concrete and measurable. 
D)  differentiated and adaptable. 
E)  subjective and unique. 
A)  flexible and fluid. 
B)  complex and challenging. 
C)  concrete and measurable. 
D)  differentiated and adaptable. 
E)  subjective and unique.

Question 8

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in which of the following?

Accepted Answer

A)  Job instruction for on-the-job training 
B)  Employee handbooks 
C)  Job standards and job specializations 
D)  Performance standards 
E)  Job descriptions and job specifications 
A)  Job instruction for on-the-job training 
B)  Employee handbooks 
C)  Job standards and job specializations 
D)  Performance standards 
E)  Job descriptions and job specifications

Question 9

A cost/benefit analysis of an orientation program compares the cost of the program to the revenues it could generate if licensed to other companies.

Accepted Answer

A) True 
 B)False

Question 10

According to the textbook,how long can full executive integration take?

Accepted Answer

A)  Up to 2 months 
B)  Up to 4 months 
C)  Up to 8 months 
D)  Up to 18 months 
E)  Up to three years 
A)  Up to 2 months 
B)  Up to 4 months 
C)  Up to 8 months 
D)  Up to 18 months 
E)  Up to three years

Question 11

Simon is attending a workshop on "Diversity at Work." This is an example of

Accepted Answer

A)  onboarding. 
B)  training for special purposes. 
C)  e-learning. 
D)  instructional design. 
E)  video conferencing. 
A)  onboarding. 
B)  training for special purposes. 
C)  e-learning. 
D)  instructional design. 
E)  video conferencing.

Question 12

It is estimated that learners don't complete ________ of online courses.

Accepted Answer

A)  20% to 40% 
B)  10% to 50% 
C)  5% to 10% 
D)  90% to 100% 
E)  50% to 90% 
A)  20% to 40% 
B)  10% to 50% 
C)  5% to 10% 
D)  90% to 100% 
E)  50% to 90%

Question 13

Identify and briefly describe the five steps in the training and development process.

Accepted Answer

Up to 2 points each for accura

Question 14

About two-thirds of industrial training results from day-to-day unplanned interactions between the new worker and his or her colleagues.

Accepted Answer

A) True 
 B)False

Question 15

Balal is conducting a workshop with employees on customer privacy.Which step is he following with regard to the five-step training process?

Accepted Answer

A)  Needs analysis 
B)  Instructional design 
C)  Evaluation 
D)  Implementation 
E)  Validation 
A)  Needs analysis 
B)  Instructional design 
C)  Evaluation 
D)  Implementation 
E)  Validation

Question 16

In which step of the training process are training objectives established?

Accepted Answer

A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation 
A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation

Question 17

People have three main learning styles; which of the following is one of these main learning styles?

Accepted Answer

A)  Intrapersonal 
B)  Visual 
C)  Logical 
D)  Interpersonal 
E)  Rational 
A)  Intrapersonal 
B)  Visual 
C)  Logical 
D)  Interpersonal 
E)  Rational

Question 18

A process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

Accepted Answer

A)  vestibule training. 
B)  job instruction training. 
C)  apprenticeship training. 
D)  computerized training. 
E)  classroom training. 
A)  vestibule training. 
B)  job instruction training. 
C)  apprenticeship training. 
D)  computerized training. 
E)  classroom training.

Question 19

In which step of the training process are the issues associated with the training program worked out by presenting that training program to a small,representative audience?

Accepted Answer

A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation 
A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation

Question 20

Apprenticeships are widely used to train individuals for many occupations,including those of

Accepted Answer

A)  supervisor. 
B)  manager. 
C)  lawyer. 
D)  electrician. 
E)  executive. 
A)  supervisor. 
B)  manager. 
C)  lawyer. 
D)  electrician. 
E)  executive.

According to the textbook,the heart of performance analysis is distinguishing between which of the following?

All of the following are part of the five-step training process except

Once employees have been recruited and selected,the next step is onboarding them to

In today's service-based economy,a company's most important assets are often

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as which of the following?

Sarah is a new manager.To build her team and encourage them to work together,she has scheduled a "team building" workshop.This is an example of

Once training needs have been identified,training objectives can be established,which should be

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in which of the following?

A cost/benefit analysis of an orientation program compares the cost of the program to the revenues it could generate if licensed to other companies.

According to the textbook,how long can full executive integration take?

Simon is attending a workshop on "Diversity at Work." This is an example of

It is estimated that learners don't complete ________ of online courses.

Identify and briefly describe the five steps in the training and development process.

About two-thirds of industrial training results from day-to-day unplanned interactions between the new worker and his or her colleagues.

Balal is conducting a workshop with employees on customer privacy.Which step is he following with regard to the five-step training process?

In which step of the training process are training objectives established?

People have three main learning styles; which of the following is one of these main learning styles?

A process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

In which step of the training process are the issues associated with the training program worked out by presenting that training program to a small,representative audience?

Apprenticeships are widely used to train individuals for many occupations,including those of

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 8: Onboarding and Training

According to the textbook,the heart of performance analysis is distinguishing between which of the following?

All of the following are part of the five-step training process except

Once employees have been recruited and selected,the next step is onboarding them to

In today's service-based economy,a company's most important assets are often

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as which of the following?

Sarah is a new manager.To build her team and encourage them to work together,she has scheduled a "team building" workshop.This is an example of

Once training needs have been identified,training objectives can be established,which should be

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in which of the following?

A cost/benefit analysis of an orientation program compares the cost of the program to the revenues it could generate if licensed to other companies.

According to the textbook,how long can full executive integration take?

Simon is attending a workshop on "Diversity at Work." This is an example of

It is estimated that learners don't complete ________ of online courses.

Identify and briefly describe the five steps in the training and development process.

About two-thirds of industrial training results from day-to-day unplanned interactions between the new worker and his or her colleagues.

Balal is conducting a workshop with employees on customer privacy.Which step is he following with regard to the five-step training process?

In which step of the training process are training objectives established?

People have three main learning styles; which of the following is one of these main learning styles?

A process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

In which step of the training process are the issues associated with the training program worked out by presenting that training program to a small,representative audience?

Apprenticeships are widely used to train individuals for many occupations,including those of

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters