Question 1

With increasingly diverse workforces and customers,there is a strong business case for implementing global business and diversity training programs.

Accepted Answer

A) True 
 B)False

Question 2

Training aims to prepare current employees for their jobs within the organization.

Accepted Answer

A) True 
 B)False

Question 3

Which of the training and development process steps involves conducting a pilot study with a representative group of trainees?

Accepted Answer

A)  Training needs analysis 
B)  Development needs analysis 
C)  Validation 
D)  Instructional design 
E)  Evaluation of training 
A)  Training needs analysis 
B)  Development needs analysis 
C)  Validation 
D)  Instructional design 
E)  Evaluation of training

Question 4

The technique used when verifying whether there is a significant performance deficiency of a current employee and,if so,determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee),is called which of the following?

Accepted Answer

A)  Training analysis 
B)  Task analysis 
C)  Motivation analysis 
D)  Employee analysis 
E)  Performance analysis 
A)  Training analysis 
B)  Task analysis 
C)  Motivation analysis 
D)  Employee analysis 
E)  Performance analysis

Question 5

Newly hired or promoted executives typically do not participate in formal orientation activities.

Accepted Answer

A) True 
 B)False

Question 6

A training technique by which trainees learn on the actual or simulated equipment that they will use on the job,with the training taking place off the job is known as

Accepted Answer

A)  on-the-job training. 
B)  actual training. 
C)  off-the-job training. 
D)  vestibule or simulated training. 
E)  programmed learning. 
A)  on-the-job training. 
B)  actual training. 
C)  off-the-job training. 
D)  vestibule or simulated training. 
E)  programmed learning.

Question 7

Online training costs about ________ less than traditional classroom-based training.

Accepted Answer

A)  80% 
B)  40% 
C)  20% 
D)  50% 
E)  5% 
A)  80% 
B)  40% 
C)  20% 
D)  50% 
E)  5%

Question 8

Sarah was recently promoted into a managerial role.Her company has asked her to attend a "New Leaders" workshop.This is an example of

Accepted Answer

A)  onboarding. 
B)  training for special purposes. 
C)  e-learning. 
D)  instructional design. 
E)  video conferencing. 
A)  onboarding. 
B)  training for special purposes. 
C)  e-learning. 
D)  instructional design. 
E)  video conferencing.

Question 9

The first step in a training program is to determine

Accepted Answer

A)  the validation of training. 
B)  the number of trainees. 
C)  training needs. 
D)  who will be the instructor. 
E)  training evaluation methods. 
A)  the validation of training. 
B)  the number of trainees. 
C)  training needs. 
D)  who will be the instructor. 
E)  training evaluation methods.

Question 10

A key aspect of a successful executive integration process includes which of the following?

Accepted Answer

A)  Understanding all of the nuances of the organization before the first day of work 
B)  Understanding that executives rarely experience reality shock 
C)  Letting executives integrate on their own initiative 
D)  Stressing the importance of listening as well as demonstrating competency 
E)  Clarifying the perks that managers receive once they have reached executive status 
A)  Understanding all of the nuances of the organization before the first day of work 
B)  Understanding that executives rarely experience reality shock 
C)  Letting executives integrate on their own initiative 
D)  Stressing the importance of listening as well as demonstrating competency 
E)  Clarifying the perks that managers receive once they have reached executive status

Question 11

Four global literacies,or critical competencies,required to succeed in the global economy include all of the following except

Accepted Answer

A)  personal literacy-understanding and valuing oneself 
B)  social literacy-engaging and challenging other people 
C)  business literacy-focusing and mobilizing the business 
D)  cultural literacy-understanding and leveraging cultural differences 
E)  customer literacy-understanding customers 
A)  personal literacy-understanding and valuing oneself 
B)  social literacy-engaging and challenging other people 
C)  business literacy-focusing and mobilizing the business 
D)  cultural literacy-understanding and leveraging cultural differences 
E)  customer literacy-understanding customers

With increasingly diverse workforces and customers,there is a strong business case for implementing global business and diversity training programs.

Training aims to prepare current employees for their jobs within the organization.

Which of the training and development process steps involves conducting a pilot study with a representative group of trainees?

Newly hired or promoted executives typically do not participate in formal orientation activities.

A training technique by which trainees learn on the actual or simulated equipment that they will use on the job,with the training taking place off the job is known as

Online training costs about ________ less than traditional classroom-based training.

Sarah was recently promoted into a managerial role.Her company has asked her to attend a "New Leaders" workshop.This is an example of

The first step in a training program is to determine

A key aspect of a successful executive integration process includes which of the following?

Four global literacies,or critical competencies,required to succeed in the global economy include all of the following except

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 8: Onboarding and Training

With increasingly diverse workforces and customers,there is a strong business case for implementing global business and diversity training programs.

Training aims to prepare current employees for their jobs within the organization.

Which of the training and development process steps involves conducting a pilot study with a representative group of trainees?

Newly hired or promoted executives typically do not participate in formal orientation activities.

A training technique by which trainees learn on the actual or simulated equipment that they will use on the job,with the training taking place off the job is known as

Online training costs about ________ less than traditional classroom-based training.

Sarah was recently promoted into a managerial role.Her company has asked her to attend a "New Leaders" workshop.This is an example of

The first step in a training program is to determine

A key aspect of a successful executive integration process includes which of the following?

Four global literacies,or critical competencies,required to succeed in the global economy include all of the following except

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters