Exam 8: Sales and Operations Planning

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From an operational perspective yield management is most effective under which of the following circumstances?

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B

rate fence is a person who books airline seats at low rates far in advance and sells the seats at a profit later.

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False

The sales and operations planning process consists of a series of meetings.

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True

Which of the following is considered a "pure" production planning strategy?

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Yield management is the process of allocating the right type of capacity to the right type of customer at the right prices at the right time to maximize revenue or yield.

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Because a level production strategy does not require adjustment in the short-to-medium term,aggregate sales and operations planning is not required.

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The Aggregate Operations Plan variable "inventory on hand" refers to the balance of unused inventory carried over from the previous time period.

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The main purpose of aggregate operations planning is to specify the optimal combination of which of the following?

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In services,once the aggregate staffing level is determined,the focus is on short-term workforce and customer scheduling.

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In an overview of the major operations planning activities in a typical service organization,which of the following activities follows aggregate sales and operations planning?

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Yield management is an important tool that can be used to shape demand patterns.

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The increasing complexity of modern operations management has made simple cut-and-try charting and graphical methods formerly used to develop aggregate operations plans impractical and obsolete.

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The main purpose of the aggregate production plan is to specify the optimal combination of workforce level and inventory on hand.

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Aggregate sales and operations planning occur in a company about every 3 to 18 months.

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The essence of yield management is the ability to manage supply.

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Fixed and variable costs incurred in producing a given product type in a given time period are relevant aggregate operations planning costs.

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In an overview of the major operations planning activities in a typical logistics organization,which of the following activities most immediately follows aggregate sales and operations planning?

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In a services organization strategic capacity planning follows process planning.

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Matching the production rate to the order rate by hiring and laying off employees as the order rate varies is which of the following pure production planning strategies?

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Foregone profit margins are considered as relevant aggregate operations planning costs.

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