Question 1

Discuss aspects of the "What" and "How" of management.

Accepted Answer

The "What" of management refers to the tasks, responsibilities, and objectives that managers are responsible for. This includes setting goals, making decisions, allocating resources, and overseeing the work of employees. It also involves planning, organizing, leading, and controlling the organization's resources to achieve its objectives.

On the other hand, the "How" of management refers to the methods, strategies, and approaches that managers use to accomplish their tasks and responsibilities. This includes communication, motivation, delegation, problem-solving, and decision-making. It also involves the use of various management tools and techniques to effectively lead and manage the organization.

Overall, the "What" of management focuses on the specific duties and responsibilities of managers, while the "How" of management focuses on the methods and strategies used to carry out those duties and responsibilities effectively. Both aspects are crucial for successful management and organizational performance.

Question 2

Evaluating whether resources are tracked and allocated to areas of high need is analysis on the ________ level.

Accepted Answer

A)  Individual 
B)  Group 
C)  Organizational 
D)  Systems 
A)  Individual 
B)  Group 
C)  Organizational 
D)  Systems C

Question 3

The ________ conducted a study addressing what public organizations need to know in order to act effectively and responsibly.

Accepted Answer

A)  U.S. Office of Personnel Management 
B)  U.S. Office of Management & Budget 
C)  U.S. Office of Special Counsel 
D)  U.S. Department of Education 
A)  U.S. Office of Personnel Management 
B)  U.S. Office of Management & Budget 
C)  U.S. Office of Special Counsel 
D)  U.S. Department of Education A

Question 4

Discuss how organizational behavior is defined in the public sector.Does this differ from organizational behavior outside of the public sector? Why or why not?

Accepted Answer

The answer of Discuss how organizational behavior is defined in...

Question 5

Theory Y characterizes people as:

Accepted Answer

A)  Motivated solely by money 
B)  Lazy and uninvolved 
C)  Inherently worthwhile 
D)  Complex and difficult to understand 
A)  Motivated solely by money 
B)  Lazy and uninvolved 
C)  Inherently worthwhile 
D)  Complex and difficult to understand

Question 6

Management approaches that disrespect or ignore employees can be effective for short-term results.

Accepted Answer

A) True 
 B)False

Question 7

Jason believes he should focus on the strength,resilience,and vitality of his workers.He is most likely influenced by which researcher?

Accepted Answer

A)  Frederick Taylor 
B)  Martin Seligman 
C)  Sigmund Freud 
D)  Robert Waterman 
A)  Frederick Taylor 
B)  Martin Seligman 
C)  Sigmund Freud 
D)  Robert Waterman

Question 8

Evaluating whether the unit is receiving adequate funding and central agency support is analysis on the ___________ level.

Accepted Answer

A)  Individual 
B)  Group 
C)  Organizational 
D)  Systems 
A)  Individual 
B)  Group 
C)  Organizational 
D)  Systems

Question 9

Helen feels that it is possible for a trained monkey to do the jobs of her workers.Which researcher's viewpoint is she espousing?

Accepted Answer

A)  Max Hawthorne 
B)  Chester Barnard 
C)  Frederick Taylor 
D)  Abraham Maslow 
A)  Max Hawthorne 
B)  Chester Barnard 
C)  Frederick Taylor 
D)  Abraham Maslow

Question 10

Research shows that employees who are engaged in their work increase the odds of success by ______ percent compared to those who are less engaged.

Accepted Answer

A)  100 
B)  25 
C)  50 
D)  200 
A)  100 
B)  25 
C)  50 
D)  200

Question 11

Which of the following is NOT an assumption that underlies the study of organizational behavior?

Accepted Answer

A)  Human behavior is purposeful. 
B)  Human behavior is random. 
C)  Human behavior can be changed. 
D)  Human behavior can be influenced by others. 
A)  Human behavior is purposeful. 
B)  Human behavior is random. 
C)  Human behavior can be changed. 
D)  Human behavior can be influenced by others.

Question 12

Organizational behavior can tell a manager what type of computer system will be most effective.

Accepted Answer

A) True 
 B)False

Question 13

To be effective,public administrators and nonprofit managers must lead and motivate others only within their organizations.

Accepted Answer

A) True 
 B)False

Question 14

Public servants have a responsibility to manage organizational behavior to meet:

Accepted Answer

A)  Public objectives and community needs 
B)  Public objectives and organizational needs 
C)  Public objectives and personal needs of employees 
D)  Public objectives and influencing people to behave in a particular way 
A)  Public objectives and community needs 
B)  Public objectives and organizational needs 
C)  Public objectives and personal needs of employees 
D)  Public objectives and influencing people to behave in a particular way

Question 15

One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.

Accepted Answer

A) True 
 B)False

Question 16

The finding that people change their behavior when they know they are being observed is known as the:

Accepted Answer

A)  Hawthorne finding 
B)  Hawthorne effect 
C)  Hawthorne works 
D)  Hawthorne results 
A)  Hawthorne finding 
B)  Hawthorne effect 
C)  Hawthorne works 
D)  Hawthorne results

Question 17

The understanding that people are more likely to carry out decisions they helped to make is based on the research of ____________.

Accepted Answer

A)  Kurt Lewin 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Chester Barnard 
A)  Kurt Lewin 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Chester Barnard

Question 18

Martha has specialized expertise in agency programs and operations.Which of the following effective management characteristics was she most likely hired for?

Accepted Answer

A)  Interpersonal sensitivity 
B)  Technical competence 
C)  Action orientation 
D)  Strategic view 
A)  Interpersonal sensitivity 
B)  Technical competence 
C)  Action orientation 
D)  Strategic view

Question 19

Improvements to organizational processes,structure,and performance require:

Accepted Answer

A)  Management through people 
B)  Management of people 
C)  Management by engagement 
D)  None of the above 
A)  Management through people 
B)  Management of people 
C)  Management by engagement 
D)  None of the above

Question 20

Positive organizational scholarship focuses on what is wrong with people and their deficiencies.

Accepted Answer

A) True 
 B)False

Discuss aspects of the "What" and "How" of management.

Evaluating whether resources are tracked and allocated to areas of high need is analysis on the ________ level.

The ________ conducted a study addressing what public organizations need to know in order to act effectively and responsibly.

Discuss how organizational behavior is defined in the public sector.Does this differ from organizational behavior outside of the public sector? Why or why not?

Theory Y characterizes people as:

Management approaches that disrespect or ignore employees can be effective for short-term results.

Jason believes he should focus on the strength,resilience,and vitality of his workers.He is most likely influenced by which researcher?

Evaluating whether the unit is receiving adequate funding and central agency support is analysis on the ___________ level.

Helen feels that it is possible for a trained monkey to do the jobs of her workers.Which researcher's viewpoint is she espousing?

Research shows that employees who are engaged in their work increase the odds of success by ______ percent compared to those who are less engaged.

Which of the following is NOT an assumption that underlies the study of organizational behavior?

Organizational behavior can tell a manager what type of computer system will be most effective.

To be effective,public administrators and nonprofit managers must lead and motivate others only within their organizations.

Public servants have a responsibility to manage organizational behavior to meet:

One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.

The finding that people change their behavior when they know they are being observed is known as the:

The understanding that people are more likely to carry out decisions they helped to make is based on the research of ____________.

Martha has specialized expertise in agency programs and operations.Which of the following effective management characteristics was she most likely hired for?

Improvements to organizational processes,structure,and performance require:

Positive organizational scholarship focuses on what is wrong with people and their deficiencies.

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 1: Organizational Behavior As a Way of Thinking

Discuss aspects of the "What" and "How" of management.

Evaluating whether resources are tracked and allocated to areas of high need is analysis on the ________ level.

The ________ conducted a study addressing what public organizations need to know in order to act effectively and responsibly.

Discuss how organizational behavior is defined in the public sector.Does this differ from organizational behavior outside of the public sector? Why or why not?

Theory Y characterizes people as:

Management approaches that disrespect or ignore employees can be effective for short-term results.

Jason believes he should focus on the strength,resilience,and vitality of his workers.He is most likely influenced by which researcher?

Evaluating whether the unit is receiving adequate funding and central agency support is analysis on the ___________ level.

Helen feels that it is possible for a trained monkey to do the jobs of her workers.Which researcher's viewpoint is she espousing?

Research shows that employees who are engaged in their work increase the odds of success by ______ percent compared to those who are less engaged.

Which of the following is NOT an assumption that underlies the study of organizational behavior?

Organizational behavior can tell a manager what type of computer system will be most effective.

To be effective,public administrators and nonprofit managers must lead and motivate others only within their organizations.

Public servants have a responsibility to manage organizational behavior to meet:

One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.

The finding that people change their behavior when they know they are being observed is known as the:

The understanding that people are more likely to carry out decisions they helped to make is based on the research of ____________.

Martha has specialized expertise in agency programs and operations.Which of the following effective management characteristics was she most likely hired for?

Improvements to organizational processes,structure,and performance require:

Positive organizational scholarship focuses on what is wrong with people and their deficiencies.

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters