Exam 4: Managing in a Global Environment

Part of OECD's mission is to help raise the standard of living in member countries.

Jennifer and James have formed an entrepreneurial venture to develop software for banks and other financial institutions. Their company is growing, but in looking for opportunities in the future, they decide to explore international operations. -Jennifer and James feel that people in foreign countries will not have the skills,expertise,knowledge,or experience to write,sell,or install the software.They have a(n)________ attitude.

A global mind-set refers to attributes that allow a leader to be effective in cross-cultural environments.

The focus on centralized management in global companies reflects a(n)________ attitude.

As a manager at a growing Canadian company, Samantha has been asked to develop a strategy to expand the company's operations into the European market. Although the company president has provided some basic guidelines about acceptable levels of risk and investment, there are still many factors in the legal-political, economic, and cultural environments that Samantha must take into consideration in her proposal. -As part of the expansion plan,Samantha will recommend exporting to Spain and Portugal.Overall,this is the ________ way to expand product sales into foreign markets.

Solidarity in the European Union is being undermined by protectionist pressures in some member countries.

Local laws do not present barriers to foreign investment as laws of the investor countries prevail in disputes.

John has done well in his company. In only five years, he has risen to the position of divisional manager. However, he knows that in order to rise to the level of senior management, he needs to spend some time managing abroad in his company's foreign subsidiaries. Although he has travelled to foreign countries on business and vacations, he has never lived abroad, and he wonders what cultural differences he would find. He is considering applying for a new foreign-based position, but he first wants to learn about some of the basic differences between managing in Canada and managing in a foreign country. John researched the topic of international management and found many helpful facts about various countries and their people. But perhaps the most interesting model he found was the GLOBE framework for assessing cultural differences. Using data from thousands of managers in 62 countries, the GLOBE research team identified several dimensions on which national cultures differ. As John reviewed the GLOBE rankings, he began to appreciate why managers on foreign assignments need to be incredibly sensitive to cultural differences! -In reviewing the GLOBE rankings,John examined the cultural similarities between Canada and various other countries.He was surprised to find that Canada,Denmark,and Netherlands all ranked high on ________.

Licensing is primarily used by service organizations and franchising is primarily used by manufacturing organizations.

Licensing and franchising are similar approaches involving one organization giving another organization the right to use its brand name,technology,or product specifications in return for a lump sum payment or a fee usually based on sales.

In a short essay,describe the Hofstede's five dimensions of national culture.

Parochialism is best defined as ________.

EFTA is a trading block that forms a combined free-trade zone with the EU.

Managers with an ethnocentric attitude would not trust foreign employees with key decisions or technology.

Multidomestic corporations ________.

A multidomestic corporation maintains significant operations in multiple countries but centralizes management decision-making in the home country.

Cadbury Schweppes PLC is a large beverage and candy producer based in London,England.They distribute many well-known brands in Canada,and trust their Canadian managers to make key decisions about what's best for the Canadian market.Cadbury Schweppes's global perspective is best described as ________.

Strategic alliances are partnerships between a domestic and a foreign company in which both share resources and knowledge in developing new products or building production facilities.

A drawback of the geocentric perspective is that it is inflexible.

According to the GLOBE rankings presented in our textbook,the U.S.,Taiwan,and New Zealand all rank high on which cultural dimension?