Exam 13: Managing Human Resources

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Which of the following is an accurate statement about selection criteria validity?

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C

New Recruits Needed ASAP at PASA Corp (Scenario) Ken is manager of recruitment at PASA Corporation. Business is booming, and the vice-president of human resources has asked Ken to hire 20 new employees by the end of the month. He tells Ken, "I don't care where you find them, just try to get some people in here who will do a good job!" Ken considers the various sources of job candidates and wonders which one will produce the best applicants on such short notice. -Another source,________,reaches large numbers of people who can produce immediate feedback.However,it also tends to generate many unqualified candidates.

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Performance Appraisal Methods (Scenario) Carly has just returned from a conference on performance appraisal methods. It was an interesting conference and it generally confirmed what Carly had suspected about her company's performance management system—it required some drastic revision! The company's current method is to have the immediate supervisor write out an evaluation of each individual employee. This method is time-consuming for the supervisors, and is as much a test of their writing skills as it is an evaluation of actual employee performance. Carly considered three alternative methods to replace the current system. The first method was one of the oldest and most popular performance appraisals. It involved listing a set of performance factors such as quantity of work, quality of work, level of cooperation, etc., and then rating each factor on an incremental scale. The second alternative method involved a system that focused on specific and measurable job behaviours. It required appraisers to rate employees according to numbered items which each represented actual job behaviours, rather than general descriptions or traits. The third alternative method was very results-oriented and was often used to evaluate managers and professional employees based on their accomplishment of specific goals that had been jointly established with their superiors. -The primary advantage of using the first alternative method is that it ________.

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An example of a high-performance work practice is seniority-based compensation.

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Terri has taken the same typing test four times on four different days.She has scored approximately the same score each time.This test has high ________.

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As a selection device,the interview is most valid in predicting which of the following positions?

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In a short essay,explain why new employee selection is important,and describe some of the selection tools used by managers.

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In skill-based pay systems,an employee's job title defines his or her pay category.

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The Internal Hire (Scenario) Wade McKenzie is a new sales manager for The Medi-Mac Group, a medical supply company based in Ontario. Wade was hired from within the firm and he is now supervising many of the people he formerly worked with, including two friends with whom he competed for his new job. As a result, Wade is concerned about potential problems stemming from the performance evaluation process, and is conducting research on the advantages and disadvantages of various methods. -Upon starting his new job,Wade met with each of his new subordinates individually.Prior to this meeting,Wade took the time to write out a subjective description of what he perceived to be the strengths and weaknesses of each employee.Wade is utilizing which of the following performance appraisal methods?

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Which type of selection device is used when a candidate for an automotive mechanic position is asked to deconstruct and reconstruct part of a car's engine?

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Decruitment Options at National Corporation (Scenario) Mike has just been promoted to human resources manager at National Corporation. His boss, the vice-president of human resources, has asked him to prepare an employment plan to address a major restructuring in one of the divisions at National. The restructuring plans call for the elimination of 500 jobs, and Mike must determine the best way to achieve this target. He is hoping that some of the affected employees who are older will accept incentives to terminate their employment before their normal retirement date. Other employees may be qualified for job openings in other divisions; however, Mike needs to compile a list of each employee's skills, training, and education in order to assess their talents. Some job vacancies will occur naturally as employees voluntarily resign from the company to pursue new career plans or employment opportunities. Still other employees may choose to accept part-time work or share jobs with their coworkers. Despite these decruitment options, Mike is concerned that some involuntary terminations will inevitably be required in order to achieve the restructuring plan. He will recommend that some of these terminations be classified as "temporary" so that qualified employees can still be recalled to fill future job vacancies in the coming weeks and months. -Mike is considering the decruitment option of ________ for those employees who choose to accept part-time work.

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In a short essay,explain why human resource management (HRM)is important to organizational success.

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An organization that wants to have high-performance work practices should discourage self-managed teams and decentralized decision-making.

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One of the first activities of the human resource management process involves ________.

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Downturn in the economy of one country has negligible effect on the human resources markets globally.

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Every Canadian province and territory has human rights laws that prohibit employment discrimination based on race,sex,religion,age,political belief,national origin,language,or prior conviction.

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A list of the minimum qualifications or requirements needed by an employee to perform a job is known as a ________.

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Downsizing disrupts workplace operations and may cause trauma for employees.

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The global economic downturn has profound implications for human resources management in organizations.

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While ________ reaches a tremendous number of people,it also generates many unqualified job candidates.

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