Exam 13: Managing Human Resources

Which of the following training methods involves role playing,simulations,or other types of face-to-face training?

A layoff is a temporary voluntary termination.

In which of the following traditional training methods are employees made to work at different jobs in a particular area in order to get exposure to a variety of tasks?

New Recruits Needed ASAP at PASA Corp (Scenario) Ken is manager of recruitment at PASA Corporation. Business is booming, and the vice-president of human resources has asked Ken to hire 20 new employees by the end of the month. He tells Ken, "I don't care where you find them, just try to get some people in here who will do a good job!" Ken considers the various sources of job candidates and wonders which one will produce the best applicants on such short notice. -One source of candidates,________,has a large body of candidates but tends to be limited to entry-level positions.

Decruitment Options at National Corporation (Scenario) Mike has just been promoted to human resources manager at National Corporation. His boss, the vice-president of human resources, has asked him to prepare an employment plan to address a major restructuring in one of the divisions at National. The restructuring plans call for the elimination of 500 jobs, and Mike must determine the best way to achieve this target. He is hoping that some of the affected employees who are older will accept incentives to terminate their employment before their normal retirement date. Other employees may be qualified for job openings in other divisions; however, Mike needs to compile a list of each employee's skills, training, and education in order to assess their talents. Some job vacancies will occur naturally as employees voluntarily resign from the company to pursue new career plans or employment opportunities. Still other employees may choose to accept part-time work or share jobs with their coworkers. Despite these decruitment options, Mike is concerned that some involuntary terminations will inevitably be required in order to achieve the restructuring plan. He will recommend that some of these terminations be classified as "temporary" so that qualified employees can still be recalled to fill future job vacancies in the coming weeks and months. -Mike is considering the decruitment option of ________ for those employees who are qualified for job openings in other divisions.

________ familiarizes the employee with the goals of the hiring department and includes an introduction to his or her new coworkers.

A written statement that explains the job content,environment,and conditions of employment is called a ________.

Performance Appraisal Methods (Scenario) Carly has just returned from a conference on performance appraisal methods. It was an interesting conference and it generally confirmed what Carly had suspected about her company's performance management system—it required some drastic revision! The company's current method is to have the immediate supervisor write out an evaluation of each individual employee. This method is time-consuming for the supervisors, and is as much a test of their writing skills as it is an evaluation of actual employee performance. Carly considered three alternative methods to replace the current system. The first method was one of the oldest and most popular performance appraisals. It involved listing a set of performance factors such as quantity of work, quality of work, level of cooperation, etc., and then rating each factor on an incremental scale. The second alternative method involved a system that focused on specific and measurable job behaviours. It required appraisers to rate employees according to numbered items which each represented actual job behaviours, rather than general descriptions or traits. The third alternative method was very results-oriented and was often used to evaluate managers and professional employees based on their accomplishment of specific goals that had been jointly established with their superiors. -Which type of performance appraisal method is currently being used at Carly's company?

New Recruits Needed ASAP at PASA Corp (Scenario) Ken is manager of recruitment at PASA Corporation. Business is booming, and the vice-president of human resources has asked Ken to hire 20 new employees by the end of the month. He tells Ken, "I don't care where you find them, just try to get some people in here who will do a good job!" Ken considers the various sources of job candidates and wonders which one will produce the best applicants on such short notice. -In the past,Ken has used ________ because of their knowledge of industry challenges and requirements.Unfortunately,he found that they had little commitment to PASA or any other specific organization for that matter.

High-performance work practices are those that lead to high individual and high organizational performance.

The use of ________ focuses the evaluator's attention on key behaviours that distinguish effective from ineffective work performance.

________ has become such an enormous cost burden for organizations that they can no longer afford them.

New Recruits Needed ASAP at PASA Corp (Scenario) Ken is manager of recruitment at PASA Corporation. Business is booming, and the vice-president of human resources has asked Ken to hire 20 new employees by the end of the month. He tells Ken, "I don't care where you find them, just try to get some people in here who will do a good job!" Ken considers the various sources of job candidates and wonders which one will produce the best applicants on such short notice. -Regardless of the source Ken chooses,he must ensure that all hiring decisions are made without regard to race,sex,religion,age,colour,national origin,or disability in accordance with the ________.

In cases involving sexual harassment,the courts want to know two things: did the organization know about or should it have known about the alleged behaviour and ________?

The ability of a selection device to measure the same thing consistently is called ________.

In a short essay,describe the essential components of the human resource planning process.Give examples where appropriate to illustrate your answer.

If human resource planning shows a surplus of employees,management may want to reduce the organization's workforce through ________.

In a short essay,describe high-performance work practices and give specific examples of such practices.

Which of the following statements concerning current issues in human resource management is most accurate?

Which of the following selection devices is the most valid predictor for complex nonmanagerial positions?