Exam 13: Managing Human Resources

In order to manage downsizing well to lessen trauma for employees,managers should ________.

The proven relationship that exists between the selection strategy and some relevant job selection criterion is called ________.

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

The majority of studies show that the best source of superior job candidates is ________.

The Internal Hire (Scenario) Wade McKenzie is a new sales manager for The Medi-Mac Group, a medical supply company based in Ontario. Wade was hired from within the firm and he is now supervising many of the people he formerly worked with, including two friends with whom he competed for his new job. As a result, Wade is concerned about potential problems stemming from the performance evaluation process, and is conducting research on the advantages and disadvantages of various methods. -Over the course of the year,Wade has taken some time to compile and write down a series of anecdotes about his employees.Some reflect particularly superior or ineffective performance,others are just plain funny.All the anecdotes describe specific behaviours of his employees.During the national sales meeting,time is provided for a break out session for each region to meet separately.Wade presents these stories,not revealing the identity of the salesperson.The salespeople all enjoy the funny stories.Wade makes a point of commending the superior performance behaviours.After each of the anecdotes reflecting ineffective behaviours,he asks the group to suggest ideas for handling the situation differently.This is most reflective of which appraisal technique?

Jerry's company is transferring him from St.John's to Vancouver.Although Jerry will be doing the same job as before,he will receive a higher salary to reflect the higher cost of living in Vancouver.His compensation has been influenced by which factor?

Which of the following is a disadvantage of college recruiting?

A performance appraisal method that combines elements from the critical incident and graphic rating scale approaches is the ________.

In the selection process,a reject error occurs when ________.

________ are temporary involuntary termination that can last from a few weeks to several years.

Quality of fill measure considers five key factors in hiring.One of these factors is ________.

Tim is a candidate for an automotive mechanic's position.He is asked to deconstruct and reconstruct part of an engine motor to demonstrate his skill.This is an example of a(n)________.

To make interviews valid and reliable,interviewers should structure a fixed set of questions for all job applicants.

Human resource management is part of every manager's job in the organizing function.

A(n)________ provides both positive and negative information about the job and the company.

Human Resources Selection (Scenario) Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates. -In interviewing candidates for a management position in the accounting department,Denise presented applicants with an imaginary scenario dealing with a customer who is unhappy with a billing discrepancy.She then asked each applicant to participate in a role playing exercise to see how they would resolve the problem.This selection method is known as a ________.

Which performance appraisal method uses feedback from supervisors,employees,and coworkers?

Economic downturn has led to more permanent,full-time jobs in most countries.

Recruitment is defined as the process of screening job applicants to determine who is best qualified for the job.

A weakness of using a performance-simulation test is that it is ________.