Exam 16: Managing Groups and Teams

When the ________ stage is complete,there will be a relatively clear hierarchy of leadership within the group and agreement on the group's direction.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

On a baseball team,a shortstop who "raises his fist" as a signal indicating he will cover second base in the event of an attempted steal,is exhibiting what characteristic of effective teams?

The Retreat (Scenario) The first-line managers were sent on a retreat to Niagara Falls for their inaugural strategic planning meeting. Few people knew one another, but their task was clear: design a new performance appraisal system for subordinates that will be effective and usable. Their years of complaining about the old system had landed them with this new responsibility dumped right in their lap. They had four days to become brilliant, and everyone was a little on edge. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrestle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning deciding how they would make decisions within the group and how to manage the idea-generation process. The third and fourth days saw the new managers move amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed the new document to be presented to the regional manager the next day. They all felt a sense of regret at having to break up the group and return to normal work life. -In the third and fourth days of the retreat,the managers were in the ________ stage of team development.

According to our textbook,effective team leaders today are best described by which of the following terms?

A strong sense of group identity and camaraderie develop in the ________ stage of team development.