Exam 15: Developing Products and Services
Exam 1: Introduction to Operations and Supply Chain Management67 Questions
Exam 2: Operations and Supply Chain Strategies71 Questions
Exam 3: Process Choice and Layout Decisions in Manufacturing and Services82 Questions
Exam 4: Business Processes71 Questions
Exam 5: Managing Quality58 Questions
Exam 6: Managing Capacity61 Questions
Exam 6: A: Advanced Waiting Line Theory and Simulation Modeling63 Questions
Exam 7: Supply Management82 Questions
Exam 8: Logistics78 Questions
Exam 9: Forecasting69 Questions
Exam 10: Sales and Operations Planning Aggregate Planning68 Questions
Exam 11: Managing Inventory Throughout the Supply Chain69 Questions
Exam 12: Managing Production Across the Supply Chain82 Questions
Exam 12: A: Supply Chain Information Systems54 Questions
Exam 13: Jitlean Production64 Questions
Exam 14: Managing Projects72 Questions
Exam 15: Developing Products and Services75 Questions
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Develop the product characteristics-product specifications matrix (i.e.,the second matrix)for a house of quality for an improved pizza box.Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns.Identify relationships in the roof of your house of quality also.
(Essay)
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The unexpected expenses associated with overhead and engineering change notices are ________.
(Short Answer)
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The company begins to address the feasibility of a product or service in the ________ phase of the development process.
(Short Answer)
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The relationship between product functionality and product cost is quantified as ________.
(Short Answer)
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________ refers to the ease with which critical components or functions can be tested during production.
(Short Answer)
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Presourcing is the process of preapproving suppliers for specific commodities or parts.
(True/False)
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Which of these matrix combinations is a correct pairing for quality function deployment?
(Multiple Choice)
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Develop the first matrix (customer requirements - product characteristics)for a house of quality for an improved wallet.Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns.Identify relationships in the roof of your house of quality also.
(Essay)
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________ is a product design in which each functional element maps into its own physical chunk.
(Short Answer)
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The process of preapproving suppliers for specific commodities or parts is known as:
(Multiple Choice)
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How does quality function deployment work and what advantages are accrued when it is used?
(Essay)
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The concept development phase addresses the feasibility of a product or service.
(True/False)
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The operations and supply chain functions develop detailed process maps of the operations and supply chain flows and test new processes in the:
(Multiple Choice)
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What are the phases of the product development process and what takes place in each?
(Essay)
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Product design refers to the characteristics or features of a product or service that determine its ability to meet the needs of the user.
(True/False)
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Develop the first matrix for a house of quality (Customer requirements - Product characteristics)for an improved pizza box.Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns.Identify relationships in the roof of your house of quality also.
(Essay)
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Customers are often brought in to lend their thoughts during the:
(Multiple Choice)
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