Exam 15: Developing Products and Services
Exam 1: Introduction to Operations and Supply Chain Management67 Questions
Exam 2: Operations and Supply Chain Strategies71 Questions
Exam 3: Process Choice and Layout Decisions in Manufacturing and Services82 Questions
Exam 4: Business Processes71 Questions
Exam 5: Managing Quality58 Questions
Exam 6: Managing Capacity61 Questions
Exam 6: A: Advanced Waiting Line Theory and Simulation Modeling63 Questions
Exam 7: Supply Management82 Questions
Exam 8: Logistics78 Questions
Exam 9: Forecasting69 Questions
Exam 10: Sales and Operations Planning Aggregate Planning68 Questions
Exam 11: Managing Inventory Throughout the Supply Chain69 Questions
Exam 12: Managing Production Across the Supply Chain82 Questions
Exam 12: A: Supply Chain Information Systems54 Questions
Exam 13: Jitlean Production64 Questions
Exam 14: Managing Projects72 Questions
Exam 15: Developing Products and Services75 Questions
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In most firms,the group that tracks forecasts of prices and long term supplies of key materials is:
(Multiple Choice)
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________ allows activities in different development stages to overlap with one another.
(Short Answer)
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Which of the following occurs during a sequential development process?
(Multiple Choice)
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What is the operations and supply chain function responsible for in each of the product development phases?
(Essay)
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No poultry farmer in his right mind was going to pay more than $1 for a rooster helmet,so the ________ program for Rooster Boosters set that as the goal for their new product.
(Short Answer)
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The output from the first QFD matrix that feeds into the second QFD matrix is the product characteristics information.
(True/False)
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ABC Corporation knew that XYZ Industries could provide the casings needed for their new line of typewriters as they had for the previous generations of typewriters.Therefore,they designated XYZ as the supplier for that key element,a practice known as ________.
(Short Answer)
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Quality function deployment can be used to show linkages between customer requirements and product characteristics.
(True/False)
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What are the implications of an empty row (i.e.,one with no check marks or x's)in the roof portion of the house of quality?
(Multiple Choice)
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Companies can reduce the time and cost of developing new products and reduce the cost of final products by using parts standardization.
(True/False)
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The left side of the quality function deployment house of quality contains:
(Multiple Choice)
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The roof of the house of quality displays conflicts between the voice of the customer and product characteristics and permits designers to rapidly identify trade-offs.
(True/False)
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What is design for the environment (DFE)? Provide examples of products or services that have been developed with this in mind.
(Essay)
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What are the four reasons that a company might develop new products and services?
(Essay)
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The ________ is the process whereby many ideas are considered at the concept development phase but few ideas make it to the commercial development and launch phases.
(Short Answer)
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An airline specifies a wider monitor for installation on their overseas flights.The airframe manufacturer will accommodate this order by issuing an engineering change.
(True/False)
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