Exam 4: Collecting Secondary Data from Inside and Outside the Organization

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The basic rule that should be followed by all researchers when beginning the data collection process is to:

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AT&T has a marketing research department that regularly collects customer information from numerous sources including: sales invoices, salesperson expense accounts, warranty cards, etc. This is an example of a firm's:

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Which of the following might NOT be considered a benefit of using secondary data?

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