Question 1

In Japan, what should be done is called _____, while what one really feels, which may be quite different is _____.

Accepted Answer

A) Tatemae; honne 
B) Honne; ringisei 
C) Honne; tatemae 
D) Ringisei; tatemae 
A) Tatemae; honne 
B) Honne; ringisei 
C) Honne; tatemae 
D) Ringisei; tatemae

Question 2

Controls that involve face-to-face or personal meetings to monitor operations are:

Accepted Answer

A) Direct 
B) Indirect 
C) Parallel 
D) Circular 
A) Direct 
B) Indirect 
C) Parallel 
D) Circular

Question 3

The Japanese method of training workers for all jobs on the line, even though they eventually are assigned to a single workstation is known as:

Accepted Answer

A) Training overkill 
B) Taguchi method 
C) Kaizen 
D) Ringisei 
A) Training overkill 
B) Taguchi method 
C) Kaizen 
D) Ringisei

Question 4

Through its diverse set of websites, Alibaba can cater to virtually any type of transaction.

Accepted Answer

A) True 
 B)False

Question 5

In comparing the control mechanisms used by U.S.and European firms, it has been found that U.S.firms make greater use of _____ control, while European firms rely more heavily on _____ control.

Accepted Answer

A) Output; behavioral 
B) Bureaucratic; participative 
C) Behavioral; output 
D) Participative; bureaucratic 
A) Output; behavioral 
B) Bureaucratic; participative 
C) Behavioral; output 
D) Participative; bureaucratic

Question 6

PC firms are finding that they must keep on the cutting edge more than any other industry because of:

Accepted Answer

A) The relentless pace of technological change 
B) The tendency of customers to switch brands frequently 
C) The shrinking market 
D) Their reliance on upscale retail outlets 
A) The relentless pace of technological change 
B) The tendency of customers to switch brands frequently 
C) The shrinking market 
D) Their reliance on upscale retail outlets

Question 7

Discuss the decision-making philosophies and practices of the French and Danish managers.

Accepted Answer

The French and Danish managers do not ap

Question 8

An assessment center is an evaluation tool that is used to evaluate employees.

Accepted Answer

A) True 
 B)False

Question 9

A legal system called codetermination requires workers and their managers to participate in the discussion of major decisions.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following factors encourages the use of centralized decision making?

Accepted Answer

A) Small company size 
B) Small capital investment 
C) Relatively low importance to the MNC 
D) Highly competitive environment 
A) Small company size 
B) Small capital investment 
C) Relatively low importance to the MNC 
D) Highly competitive environment

Question 11

A typical assessment center would involve simulation exercises that would include the following except:

Accepted Answer

A) In-basket exercises 
B) Oral communications of a business plan 
C) Business decision exercises 
D) Preparation of a business plan 
A) In-basket exercises 
B) Oral communications of a business plan 
C) Business decision exercises 
D) Preparation of a business plan

Question 12

The following are accurate representation of the differences in control measures used by European and American managers except:

Accepted Answer

A) Americans tend to control operations through reports and other objective, performance related data 
B) Socio-emotional control systems are preferred by European firms 
C) American managers like task-oriented control 
D) European firms are more centralized than American firms 
A) Americans tend to control operations through reports and other objective, performance related data 
B) Socio-emotional control systems are preferred by European firms 
C) American managers like task-oriented control 
D) European firms are more centralized than American firms

Question 13

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

Accepted Answer

A) Task force 
B) Committee 
C) Self-managed team 
D) Quality control circle 
A) Task force 
B) Committee 
C) Self-managed team 
D) Quality control circle

Question 14

Three sets of financial statements usually are required from subsidiaries; they do not include:

Accepted Answer

A) Statements prepared in response to investigations and queries from the SEC 
B) Statements prepared to meet the national accounting standards and procedures prescribed by law and other professional organizations in the host country 
C) Statements prepared to comply with the accounting principles and standards required by the home country 
D) Statements prepared to meet the financial consolidation requirements of the home country 
A) Statements prepared in response to investigations and queries from the SEC 
B) Statements prepared to meet the national accounting standards and procedures prescribed by law and other professional organizations in the host country 
C) Statements prepared to comply with the accounting principles and standards required by the home country 
D) Statements prepared to meet the financial consolidation requirements of the home country

Question 15

In Germany, managers place a greater emphasis on managing subordinates than on productivity and product quality.

Accepted Answer

A) True 
 B)False

Question 16

The process of giving individuals and teams the resources, information, and authority they need to develop ideas and effectively implement them is referred to as:

Accepted Answer

A) Total quality management 
B) Reengineering 
C) Empowerment 
D) Kaizen 
A) Total quality management 
B) Reengineering 
C) Empowerment 
D) Kaizen

Question 17

Larger organizations typically emphasize decentralized decision making in their international operations.

Accepted Answer

A) True 
 B)False

Question 18

BMW intends to reduce its development and production costs and offer a reliable and competitively priced auto by:

Accepted Answer

A) Copying the success of Ikon in India 
B) Refinancing and reengineering the company 
C) Sharing engines, gearboxes, and electrical systems from its other offerings 
D) Centralizing its manufacturing facilities 
A) Copying the success of Ikon in India 
B) Refinancing and reengineering the company 
C) Sharing engines, gearboxes, and electrical systems from its other offerings 
D) Centralizing its manufacturing facilities

Question 19

A company is likely to ________ decision-making processes when there are important brand names or patent rights involved as it wants to create as much protection as possible.

Accepted Answer

A) Decentralize 
B) Delay 
C) Centralize 
D) Delegate 
A) Decentralize 
B) Delay 
C) Centralize 
D) Delegate

Question 20

According to the text, one of the primary areas where TQM is having a big impact is:

Accepted Answer

A) Human resources management 
B) Manufacturing 
C) Marketing 
D) Finance 
A) Human resources management 
B) Manufacturing 
C) Marketing 
D) Finance

In Japan, what should be done is called _, while what one really feels, which may be quite different is _.

Controls that involve face-to-face or personal meetings to monitor operations are:

The Japanese method of training workers for all jobs on the line, even though they eventually are assigned to a single workstation is known as:

Through its diverse set of websites, Alibaba can cater to virtually any type of transaction.

In comparing the control mechanisms used by U.S.and European firms, it has been found that U.S.firms make greater use of _ control, while European firms rely more heavily on _ control.

PC firms are finding that they must keep on the cutting edge more than any other industry because of:

Discuss the decision-making philosophies and practices of the French and Danish managers.

An assessment center is an evaluation tool that is used to evaluate employees.

A legal system called codetermination requires workers and their managers to participate in the discussion of major decisions.

Which of the following factors encourages the use of centralized decision making?

A typical assessment center would involve simulation exercises that would include the following except:

The following are accurate representation of the differences in control measures used by European and American managers except:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

Three sets of financial statements usually are required from subsidiaries; they do not include:

In Germany, managers place a greater emphasis on managing subordinates than on productivity and product quality.

The process of giving individuals and teams the resources, information, and authority they need to develop ideas and effectively implement them is referred to as:

Larger organizations typically emphasize decentralized decision making in their international operations.

BMW intends to reduce its development and production costs and offer a reliable and competitively priced auto by:

A company is likely to ________ decision-making processes when there are important brand names or patent rights involved as it wants to create as much protection as possible.

According to the text, one of the primary areas where TQM is having a big impact is:

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

Exam 11: Management Decision and Control

In Japan, what should be done is called _____, while what one really feels, which may be quite different is _____.

Controls that involve face-to-face or personal meetings to monitor operations are:

The Japanese method of training workers for all jobs on the line, even though they eventually are assigned to a single workstation is known as:

Through its diverse set of websites, Alibaba can cater to virtually any type of transaction.

In comparing the control mechanisms used by U.S.and European firms, it has been found that U.S.firms make greater use of _____ control, while European firms rely more heavily on _____ control.

PC firms are finding that they must keep on the cutting edge more than any other industry because of:

Discuss the decision-making philosophies and practices of the French and Danish managers.

An assessment center is an evaluation tool that is used to evaluate employees.

A legal system called codetermination requires workers and their managers to participate in the discussion of major decisions.

Which of the following factors encourages the use of centralized decision making?

A typical assessment center would involve simulation exercises that would include the following except:

The following are accurate representation of the differences in control measures used by European and American managers except:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

Three sets of financial statements usually are required from subsidiaries; they do not include:

In Germany, managers place a greater emphasis on managing subordinates than on productivity and product quality.

The process of giving individuals and teams the resources, information, and authority they need to develop ideas and effectively implement them is referred to as:

Larger organizations typically emphasize decentralized decision making in their international operations.

BMW intends to reduce its development and production costs and offer a reliable and competitively priced auto by:

A company is likely to ________ decision-making processes when there are important brand names or patent rights involved as it wants to create as much protection as possible.

According to the text, one of the primary areas where TQM is having a big impact is:

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

In Japan, what should be done is called _, while what one really feels, which may be quite different is _.

In comparing the control mechanisms used by U.S.and European firms, it has been found that U.S.firms make greater use of _ control, while European firms rely more heavily on _ control.