Exam 10: Data Collection: Enhancing Response Rates while Limiting Errors
Exam 1: Marketing Research: From Data to Information to Action29 Questions
Exam 2: The Research Question: Formulation of the Problem25 Questions
Exam 3: Exploratory, Descriptive, and Causal Research Designs84 Questions
Exam 4: Collecting Secondary Data from Inside and Outside the Organization43 Questions
Exam 5: Collecting Primary Data by Observation62 Questions
Exam 6: Collecting Primary Data by Communication40 Questions
Exam 7: Asking Good Questions75 Questions
Exam 8: Designing the Questionnaire79 Questions
Exam 9: Developing the Sampling Plan85 Questions
Exam 10: Data Collection: Enhancing Response Rates while Limiting Errors76 Questions
Exam 11: Data Preparation for Analysis35 Questions
Exam 12: Analysis & Interpretation: Individual Variables Independently61 Questions
Exam 13: Analysis & Interpretation: Multiple Variables Simultaneously64 Questions
Exam 14: The Research Report52 Questions
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Much nonsampling error occurs during "data collection" process in the field. These "data collection" errors may be divided into
(Multiple Choice)
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Lower response rates generally suggest fewer problems with nonresponse bias.
(True/False)
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To avoid low response rates, it is recommended that researchers:
(Multiple Choice)
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During a recent telephone survey, the data collection effort produced the following results: completed interviews = 400; refusals = 200; not-at-home = 400 What is the response rate in this particular situation?
(Multiple Choice)
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Exhibit
Student researchers randomly selected 1000 telephone numbers from the local telephone directory and attempted to contact each household. Here are the final results of the calls:
-Refer to Exhibit 17.1. What is the response rate in this particular situation?

(Multiple Choice)
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Which of these contributes to the nonresponse bias in a telephone survey? 

(Multiple Choice)
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In a mail survey, 500 questionnaires were sent out but only 200 were returned.
(Multiple Choice)
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If we define our population as all households in the city of Chicago, Illinois, and we use the Chicago telephone directory from which to draw our sample units, we would likely have a:
(Multiple Choice)
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Failure to include some units, or entire sections, of the defined survey population in the actual operational sampling frame represents:
(Multiple Choice)
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To identify whether potential respondents meet eligibility requirements, an interviewer will typically use a(n):
(Multiple Choice)
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The lower the ____________________ rate, the more likely it is that nonresponse error will affect research results.
(Short Answer)
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____________________ - this type of error occurs when an individual provides a response to an item, but the response is inaccurate for some reason.
(Short Answer)
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An accounting firm decided to conduct a survey among its past clients. A sample of 500 clients was randomly selected to receive a mail survey. A total of 175 clients responded to the survey; 30 of the mailing addresses were not valid. The response rate on the project would be correctly calculated as:
(Multiple Choice)
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Which of the following methods used to reduce nonresponse error is best for reducing the number of not-at-homes, busy signals, and no answers in a telephone survey?
(Multiple Choice)
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