Exam 8: Performance Management

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A recent method of employee appraisal involving evaluations made by the employee as well as by his or her peers,supervisors,and subordinates is called the 360-degree performance appraisal.

(True/False)
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A performance review session where a supervisor allows an employee to explain reasons,excuses,and defensive feelings about performance is called the:

(Multiple Choice)
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Maintaining reliability in performance evaluation is highly desirable and easy to achieve,particularly if sufficiently different raters and different appraisal instruments are employed.

(True/False)
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The recency effect is NOT a performance evaluation bias that occurs in employee performance appraisals.

(True/False)
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A performance management system attempts to achieve which of the following objectives?

(Multiple Choice)
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Rater biases in personnel evaluation can include all of the following EXCEPT the:

(Multiple Choice)
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The best way to describe an effective performance appraisal system is that it is a __________ process.

(Multiple Choice)
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The ability of performance evaluators to make valid judgments on complex information is referred to as the cognitive aspect of the rating process.

(True/False)
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Which of the following is NOT one of the six steps for creating a Performance Improvement Plan (PIP)?

(Multiple Choice)
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To provide an accurate picture of an individual's job performance,appraisal systems should do all the below EXCEPT:

(Multiple Choice)
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Direct observation occurs when a rater actually sees the employee's __________.

(Multiple Choice)
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The performance appraisal process is NOT an effective tool to measure the value of the human resource management function.

(True/False)
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The ideal performance management system provides incentives for employees to concentrate on improving things that contribute the most to value creation.

(True/False)
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Which of the following characteristics of an effective performance management process,can be considered to be of the utmost importance?

(Multiple Choice)
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Performance management systems should be:

(Multiple Choice)
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The one thing performance appraisals cannot do regardless of how well they are designed,is avoid discrimination under employment equity.

(True/False)
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Performance appraisal is the process by which organizations:

(Multiple Choice)
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Validity in performance appraisals refers to the:

(Multiple Choice)
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One employee evaluation method that attempts to appraise future potential by using multiple types of evaluation and multiple raters is:

(Multiple Choice)
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Performance management (performance appraisal)serves a number of uses including all of the following EXCEPT:

(Multiple Choice)
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