Question 1

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Accepted Answer

A) Intuition 
B) Decision support systems 
C) Escalation of commitment 
D) Data mining 
E) Intelligent systems 
A) Intuition 
B) Decision support systems 
C) Escalation of commitment 
D) Data mining 
E) Intelligent systems

Question 2

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Accepted Answer

A) True 
 B)False

Question 3

Escalation of commitment can be minimized by ensuring that:

Accepted Answer

A) there are ready-made alternatives to resolve the problem. 
B) those who make the decision are different from those who implement and evaluate it. 
C) the team leader has strong opinions about the preferred options for a problem. 
D) organizational goals are relatively ambiguous. 
E) negative information is screened out to protect the self-esteem of the decision makers. 
A) there are ready-made alternatives to resolve the problem. 
B) those who make the decision are different from those who implement and evaluate it. 
C) the team leader has strong opinions about the preferred options for a problem. 
D) organizational goals are relatively ambiguous. 
E) negative information is screened out to protect the self-esteem of the decision makers.

Question 4

One of the reasons people use satisficing rather than maximization when making decisions is that they lack the capacity and motivation to process the huge volume of information required to identify the best choice.

Accepted Answer

A) True 
 B)False

Question 5

Decision makers typically look at alternatives sequentially and compare each alternative with an implicit favorite.

Accepted Answer

A) True 
 B)False

Question 6

What is intuition? What are its major implications in decision making?

Accepted Answer

Intuition refers to the ability to know

Question 7

Selene and Rita Selene and Rita are both engineers at a highly innovative technology company.They are both very creative people.Selene has 15 years of engineering background, a high need for achievement and strong task motivation, whereas Rita prides herself on her high openness to experience, strong self-direction and her ability to evaluate the potential usefulness of ideas.According to the characteristics of creative people, which areas are Selene's strongest?

Accepted Answer

A) Independent imagination and experience 
B) Persistence and practical intelligence 
C) Cognitive and practical intelligence 
D) Experience and persistence 
E) Experience only 
A) Independent imagination and experience 
B) Persistence and practical intelligence 
C) Cognitive and practical intelligence 
D) Experience and persistence 
E) Experience only

Question 8

Which of the following statements is true about scenario planning?

Accepted Answer

A) It is unwittingly selective in the acquisition and use of evidence. 
B) It is the process of planning a solution based on employee preferences. 
C) It is a disciplined method for imagining possible futures. 
D) It is an act of reframing the problem in a unique way and generating different approaches to the issue. 
E) It is the act of calculating the conventionally accepted right answer to a logical problem. 
A) It is unwittingly selective in the acquisition and use of evidence. 
B) It is the process of planning a solution based on employee preferences. 
C) It is a disciplined method for imagining possible futures. 
D) It is an act of reframing the problem in a unique way and generating different approaches to the issue. 
E) It is the act of calculating the conventionally accepted right answer to a logical problem.

Question 9

Which of the following is assisted by incubation in the creative process?

Accepted Answer

A) Escalation of commitment 
B) Prospect theory effect 
C) Convergent thinking 
D) Divergent thinking 
E) Decision choice 
A) Escalation of commitment 
B) Prospect theory effect 
C) Convergent thinking 
D) Divergent thinking 
E) Decision choice

Question 10

A low level of employee involvement occurs when employees are individual asked for specific information but the problem is not described to them.

Accepted Answer

A) True 
 B)False

Question 11

Which of these is also referred to as participative management?

Accepted Answer

A) Employee involvement 
B) Escalation of commitment 
C) Creativity 
D) Implicit favorite 
E) Divergent thinking 
A) Employee involvement 
B) Escalation of commitment 
C) Creativity 
D) Implicit favorite 
E) Divergent thinking

Question 12

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following refers to calculating the conventionally accepted "right answer" to a logical problem?

Accepted Answer

A) Divergent thinking 
B) Convergent thinking 
C) Logical validity 
D) Escalation of commitment 
E) Confirmation bias 
A) Divergent thinking 
B) Convergent thinking 
C) Logical validity 
D) Escalation of commitment 
E) Confirmation bias

Question 14

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

Accepted Answer

A) Verification 
B) Preparation 
C) Experimentation 
D) Illumination 
E) Incubation 
A) Verification 
B) Preparation 
C) Experimentation 
D) Illumination 
E) Incubation

Question 15

The rational decision making model begins with:

Accepted Answer

A) evaluating alternatives. 
B) identifying an opportunity. 
C) searching for alternatives. 
D) implementing the solution. 
E) searching for information about outcomes to each alternative. 
A) evaluating alternatives. 
B) identifying an opportunity. 
C) searching for alternatives. 
D) implementing the solution. 
E) searching for information about outcomes to each alternative.

Question 16

What effect do mental models have on the decision-making process?

Accepted Answer

A) They perpetuate assumptions that make it difficult to see new opportunities. 
B) They allow decision makers to obtain accurate information from the surroundings. 
C) They reduce the importance of developing alternative solutions to the problem. 
D) They allow decision makers to maximize the potential of their decision making. 
E) They help people to be more creative in decision making. 
A) They perpetuate assumptions that make it difficult to see new opportunities. 
B) They allow decision makers to obtain accurate information from the surroundings. 
C) They reduce the importance of developing alternative solutions to the problem. 
D) They allow decision makers to maximize the potential of their decision making. 
E) They help people to be more creative in decision making.

Question 17

Creative Finance Ltd.wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems.Identify and describe three types of activities that encourage creativity including a specific example of things that might be done in each activity.

Accepted Answer

The three main types of creative practic

Question 18

Morphological analysis is a test used to identify people with a creative personality.

Accepted Answer

A) True 
 B)False

Question 19

The emerging emotional view of decision making states that people form preferences toward alternatives as soon as they receive information about those alternatives.

Accepted Answer

A) True 
 B)False

Question 20

A potentially useful creative practice is to list different dimensions of a system and the elements of each dimension, then think through the potential commercial usefulness of each combination.

Accepted Answer

A) True 
 B)False

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Escalation of commitment can be minimized by ensuring that:

One of the reasons people use satisficing rather than maximization when making decisions is that they lack the capacity and motivation to process the huge volume of information required to identify the best choice.

Decision makers typically look at alternatives sequentially and compare each alternative with an implicit favorite.

What is intuition? What are its major implications in decision making?

Which of the following statements is true about scenario planning?

Which of the following is assisted by incubation in the creative process?

A low level of employee involvement occurs when employees are individual asked for specific information but the problem is not described to them.

Which of these is also referred to as participative management?

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

Which of the following refers to calculating the conventionally accepted "right answer" to a logical problem?

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

The rational decision making model begins with:

What effect do mental models have on the decision-making process?

Morphological analysis is a test used to identify people with a creative personality.

The emerging emotional view of decision making states that people form preferences toward alternatives as soon as they receive information about those alternatives.

A potentially useful creative practice is to list different dimensions of a system and the elements of each dimension, then think through the potential commercial usefulness of each combination.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Escalation of commitment can be minimized by ensuring that:

One of the reasons people use satisficing rather than maximization when making decisions is that they lack the capacity and motivation to process the huge volume of information required to identify the best choice.

Decision makers typically look at alternatives sequentially and compare each alternative with an implicit favorite.

What is intuition? What are its major implications in decision making?

Which of the following statements is true about scenario planning?

Which of the following is assisted by incubation in the creative process?

A low level of employee involvement occurs when employees are individual asked for specific information but the problem is not described to them.

Which of these is also referred to as participative management?

When in a positive mood, people pay more attention to details and follow a nonprogrammed decision routine.

Which of the following refers to calculating the conventionally accepted "right answer" to a logical problem?

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

The rational decision making model begins with:

What effect do mental models have on the decision-making process?

Morphological analysis is a test used to identify people with a creative personality.

The emerging emotional view of decision making states that people form preferences toward alternatives as soon as they receive information about those alternatives.

A potentially useful creative practice is to list different dimensions of a system and the elements of each dimension, then think through the potential commercial usefulness of each combination.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters