Question 1

When a member of a network has shorter, more direct, and efficient paths or connections with others in the network, we say that member has high:

Accepted Answer

A) closeness. 
B) betweenness. 
C) discretion. 
D) degree centrality. 
E) political power. 
A) closeness. 
B) betweenness. 
C) discretion. 
D) degree centrality. 
E) political power. A

Question 2

People might gain power by convincing others that they have something of value.

Accepted Answer

A) True 
 B)False  True

Question 3

The Accounting Department Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system, he agreed to test it in a pilot project.What other form of influence is Krystal using?

Accepted Answer

A) Exchange 
B) Information control 
C) Upward appeal 
D) Integration management 
E) Silent authority 
A) Exchange 
B) Information control 
C) Upward appeal 
D) Integration management 
E) Silent authority C

Question 4

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Accepted Answer

A) True 
 B)False

Question 5

Introducing clear rules for resource allocation is one way of:

Accepted Answer

A) increasing the company's substitutability in the marketplace. 
B) eliminating countervailing power in the organization. 
C) reducing organizational politics regarding that decision. 
D) applying the inoculation effect. 
E) applying ingratiation. 
A) increasing the company's substitutability in the marketplace. 
B) eliminating countervailing power in the organization. 
C) reducing organizational politics regarding that decision. 
D) applying the inoculation effect. 
E) applying ingratiation.

Question 6

Expert and referent power originate mainly from the power holder's own characteristics.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT a source of power in a social network?

Accepted Answer

A) Information 
B) Visibility 
C) Referent power 
D) Isolation 
E) Expertise 
A) Information 
B) Visibility 
C) Referent power 
D) Isolation 
E) Expertise

Question 8

Employees in low power distance cultures tend to comply with legitimate power more than employees in a high power distance culture.

Accepted Answer

A) True 
 B)False

Question 9

As people become more powerful they tend to become less goal-oriented, less motivated, and more focused on gaining additional power.

Accepted Answer

A) True 
 B)False

Question 10

Managers with an internal locus of control are viewed as more powerful because they don't act like they lack discretion in their job.

Accepted Answer

A) True 
 B)False

Question 11

_____ involves explicitly manipulating others' access to critical work issues for the purpose of changing their attitudes and/or behavior.

Accepted Answer

A) Ingratiation 
B) Upward appeal 
C) Persuasion 
D) Assertiveness 
E) Information control 
A) Ingratiation 
B) Upward appeal 
C) Persuasion 
D) Assertiveness 
E) Information control

Question 12

Networking is a form of influence that tends to increase the individual's expert and referent power.

Accepted Answer

A) True 
 B)False

Question 13

Briefly explain the types of influence tactics found in organizational settings.

Accepted Answer

Silent authority, assertiveness, informa

Question 14

Organizational politics is more common where decisions are:

Accepted Answer

A) easy to understand. 
B) based on complex and ambiguous rules. 
C) based on the brainstorming technique. 
D) based on clearly defined principles. 
E) based on formal criteria. 
A) easy to understand. 
B) based on complex and ambiguous rules. 
C) based on the brainstorming technique. 
D) based on clearly defined principles. 
E) based on formal criteria.

Question 15

Bridging a structural hole makes a person a broker, who controls information flow and gains additional power in the network.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following sources of power originates from the power holder's own characteristics?

Accepted Answer

A) Legitimate power 
B) Coercive power 
C) Expert power 
D) Reward power 
E) Formal power 
A) Legitimate power 
B) Coercive power 
C) Expert power 
D) Reward power 
E) Formal power

Question 17

DoubleTalk, Inc.At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines.After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.Which form of influence is this supervisor using?

Accepted Answer

A) Impression management 
B) Silent authority 
C) Referent 
D) Assertiveness 
E) Persuasion 
A) Impression management 
B) Silent authority 
C) Referent 
D) Assertiveness 
E) Persuasion

Question 18

Joe wears his "signature" clothing to work every day: black shirt, black tie, black pants.This could be called his "personal brand."

Accepted Answer

A) True 
 B)False

Question 19

Employees are more likely to comply with a supervisor's legitimate power when the:

Accepted Answer

A) employees have high power distance. 
B) power holder gives orders outside the employees' normal role requirements. 
C) company encourages people to disobey orders that interfere with their work. 
D) manager has little charisma. 
E) manager has a very good reward system in place. 
A) employees have high power distance. 
B) power holder gives orders outside the employees' normal role requirements. 
C) company encourages people to disobey orders that interfere with their work. 
D) manager has little charisma. 
E) manager has a very good reward system in place.

Question 20

Your importance in a social network is called your:

Accepted Answer

A) visibility. 
B) absorption. 
C) centrality. 
D) discretion. 
E) persuasion. 
A) visibility. 
B) absorption. 
C) centrality. 
D) discretion. 
E) persuasion.

When a member of a network has shorter, more direct, and efficient paths or connections with others in the network, we say that member has high:

People might gain power by convincing others that they have something of value.

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Introducing clear rules for resource allocation is one way of:

Expert and referent power originate mainly from the power holder's own characteristics.

Which of the following is NOT a source of power in a social network?

Employees in low power distance cultures tend to comply with legitimate power more than employees in a high power distance culture.

As people become more powerful they tend to become less goal-oriented, less motivated, and more focused on gaining additional power.

Managers with an internal locus of control are viewed as more powerful because they don't act like they lack discretion in their job.

_____ involves explicitly manipulating others' access to critical work issues for the purpose of changing their attitudes and/or behavior.

Networking is a form of influence that tends to increase the individual's expert and referent power.

Briefly explain the types of influence tactics found in organizational settings.

Organizational politics is more common where decisions are:

Bridging a structural hole makes a person a broker, who controls information flow and gains additional power in the network.

Which of the following sources of power originates from the power holder's own characteristics?

Joe wears his "signature" clothing to work every day: black shirt, black tie, black pants.This could be called his "personal brand."

Employees are more likely to comply with a supervisor's legitimate power when the:

Your importance in a social network is called your:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

When a member of a network has shorter, more direct, and efficient paths or connections with others in the network, we say that member has high:

People might gain power by convincing others that they have something of value.

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Introducing clear rules for resource allocation is one way of:

Expert and referent power originate mainly from the power holder's own characteristics.

Which of the following is NOT a source of power in a social network?

Employees in low power distance cultures tend to comply with legitimate power more than employees in a high power distance culture.

As people become more powerful they tend to become less goal-oriented, less motivated, and more focused on gaining additional power.

Managers with an internal locus of control are viewed as more powerful because they don't act like they lack discretion in their job.

_____ involves explicitly manipulating others' access to critical work issues for the purpose of changing their attitudes and/or behavior.

Networking is a form of influence that tends to increase the individual's expert and referent power.

Briefly explain the types of influence tactics found in organizational settings.

Organizational politics is more common where decisions are:

Bridging a structural hole makes a person a broker, who controls information flow and gains additional power in the network.

Which of the following sources of power originates from the power holder's own characteristics?

Joe wears his "signature" clothing to work every day: black shirt, black tie, black pants.This could be called his "personal brand."

Employees are more likely to comply with a supervisor's legitimate power when the:

Your importance in a social network is called your:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters