Question 1

Describe a reward system that would best motivate employees to learn several jobs.Identify potential disadvantages of this reward system.

Accepted Answer

The best type of reward system to motivate employees to learn more jobs is a competency-based reward system and, in particular, a skill-based pay (SBP) plan.In a skill-based pay plan, employees earn higher pay rates with the number of skill modules they have mastered, even though they perform only one job at a particular time.Competency-based rewards motivate employees to learn new skills.This tends to improve organizational effectiveness by creating a more flexible workforce; more employees possess multiple skills and can perform a variety of jobs, and they are more adaptive to embracing new practices in a dynamic environment.However, competency-based pay plans have not always worked out as well as promised by their advocates.They are often over-designed, making it difficult to communicate these plans to employees.Skill-based pay systems measure specific skills, so they are usually more objective.However, they are expensive because employees spend more time learning new tasks.

Question 2

Which of the following directly contributes to a feeling of experienced meaningfulness?

Accepted Answer

A) Job feedback 
B) Work motivation 
C) Autonomy 
D) Task identity 
E) Knowledge of results 
A) Job feedback 
B) Work motivation 
C) Autonomy 
D) Task identity 
E) Knowledge of results D

Question 3

Gainsharing plans focus on cost reductions and increased labor efficiency.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is the primary aspect of job enlargement?

Accepted Answer

A) Autonomy 
B) Affiliation 
C) Job feedback 
D) Growth need strength 
E) Skill variety 
A) Autonomy 
B) Affiliation 
C) Job feedback 
D) Growth need strength 
E) Skill variety

Question 5

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?

Accepted Answer

A) Meaning 
B) Self-determination 
C) Competence 
D) Impact 
E) Freedom 
A) Meaning 
B) Self-determination 
C) Competence 
D) Impact 
E) Freedom

Question 6

According to Herzberg, which of the following is a hygiene factor?

Accepted Answer

A) Autonomy 
B) Job security 
C) Responsibility 
D) Personal growth 
E) Esteem need 
A) Autonomy 
B) Job security 
C) Responsibility 
D) Personal growth 
E) Esteem need

Question 7

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Accepted Answer

A) True 
 B)False

Question 8

Adam Smith introduced the principles of scientific management.

Accepted Answer

A) True 
 B)False

Question 9

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.Which of the following reward systems is this city using?

Accepted Answer

A) Gainsharing plan 
B) Commission system 
C) Piece rate plan 
D) Share option plan 
E) Commission plan 
A) Gainsharing plan 
B) Commission system 
C) Piece rate plan 
D) Share option plan 
E) Commission plan

Question 10

Job evaluation mainly supports the competency approach to rewards.

Accepted Answer

A) True 
 B)False

Question 11

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following does scientific management include?

Accepted Answer

A) Assigning employees to fixed hourly wages. 
B) Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C) Combining tasks so employees perform an entire work process from beginning to end. 
D) Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E) Encouraging employees to complete an entire task single handedly. 
A) Assigning employees to fixed hourly wages. 
B) Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C) Combining tasks so employees perform an entire work process from beginning to end. 
D) Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E) Encouraging employees to complete an entire task single handedly.

Question 13

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Accepted Answer

A) True 
 B)False

Question 14

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Accepted Answer

A) True 
 B)False

Question 15

Inconsistencies and bias in reward systems are often increased because of gainsharing.

Accepted Answer

A) True 
 B)False

Question 16

Employees in jobs with low task variability have nonroutine work patterns.

Accepted Answer

A) True 
 B)False

Question 17

Job enlargement increases skill variety.

Accepted Answer

A) True 
 B)False

Question 18

Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.

Accepted Answer

A) True 
 B)False

Question 19

Gainsharing plans appropriate only for production jobs, not for services such as medical operations.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following steps occurs in self-leadership immediately after identifying goals that are specific, relevant, and challenging?

Accepted Answer

A) Designing natural rewards 
B) Self-monitoring 
C) Self-reinforcement 
D) Constructive thought patterns 
E) Track keeping 
A) Designing natural rewards 
B) Self-monitoring 
C) Self-reinforcement 
D) Constructive thought patterns 
E) Track keeping

Describe a reward system that would best motivate employees to learn several jobs.Identify potential disadvantages of this reward system.

Which of the following directly contributes to a feeling of experienced meaningfulness?

Gainsharing plans focus on cost reductions and increased labor efficiency.

Which of the following is the primary aspect of job enlargement?

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?

According to Herzberg, which of the following is a hygiene factor?

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Adam Smith introduced the principles of scientific management.

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.Which of the following reward systems is this city using?

Job evaluation mainly supports the competency approach to rewards.

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Which of the following does scientific management include?

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Inconsistencies and bias in reward systems are often increased because of gainsharing.

Employees in jobs with low task variability have nonroutine work patterns.

Job enlargement increases skill variety.

Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.

Gainsharing plans appropriate only for production jobs, not for services such as medical operations.

Which of the following steps occurs in self-leadership immediately after identifying goals that are specific, relevant, and challenging?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

Describe a reward system that would best motivate employees to learn several jobs.Identify potential disadvantages of this reward system.

Which of the following directly contributes to a feeling of experienced meaningfulness?

Gainsharing plans focus on cost reductions and increased labor efficiency.

Which of the following is the primary aspect of job enlargement?

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?

According to Herzberg, which of the following is a hygiene factor?

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Adam Smith introduced the principles of scientific management.

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.Which of the following reward systems is this city using?

Job evaluation mainly supports the competency approach to rewards.

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Which of the following does scientific management include?

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Inconsistencies and bias in reward systems are often increased because of gainsharing.

Employees in jobs with low task variability have nonroutine work patterns.

Job enlargement increases skill variety.

Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.

Gainsharing plans appropriate only for production jobs, not for services such as medical operations.

Which of the following steps occurs in self-leadership immediately after identifying goals that are specific, relevant, and challenging?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters