Question 1

A twosome is classified as a small group.

Accepted Answer

A) True 
 B)False  False

Question 2

Groupthink refers to

Accepted Answer

A)  a desirable condition in which each member of the group engages in critical thinking. 
B)  a desirable condition, because the group is able to make decisions quickly, guided by the members with the most expertise. 
C)  an undesirable condition, because members feel too intimidated to express the dissent they feel about proposals. 
D)  an undesirable condition, because groups that spend too much time listening to members' various ideas are too slow to take action. 
A)  a desirable condition in which each member of the group engages in critical thinking. 
B)  a desirable condition, because the group is able to make decisions quickly, guided by the members with the most expertise. 
C)  an undesirable condition, because members feel too intimidated to express the dissent they feel about proposals. 
D)  an undesirable condition, because groups that spend too much time listening to members' various ideas are too slow to take action. C

Question 3

Employees can increase their chances of having a high-quality relationship with their superiors by all of the following EXCEPT

Accepted Answer

A)  showing initiative. 
B)  using a competitive language style. 
C)  going beyond the official job description. 
D)  taking responsibility. 
A)  showing initiative. 
B)  using a competitive language style. 
C)  going beyond the official job description. 
D)  taking responsibility. B

Question 4

It is best to postpone establishing group norms until after a few meetings so members can get to know one another first.

Accepted Answer

A) True 
 B)False

Question 5

"Lateral leadership" is exemplified by a median style of leadership,halfway between the extremes of doing nothing or taking charge and bossing others.

Accepted Answer

A) True 
 B)False

Question 6

Hamid is a new employee who used to work for your most daunting competitor company.When you are designing an ad campaign,you interview Hamid to help you draft an accurate comparison of the two company's products.Hamid possesses ____________ power.

Accepted Answer

A)  information 
B)  coercive 
C)  reward 
D)  referent 
A)  information 
B)  coercive 
C)  reward 
D)  referent

Question 7

Ideally,groups should create constructive norms

Accepted Answer

A)  early in the group's existence. 
B)  after the first conflict arises. 
C)  after members have become very well acquainted. 
D)  in a meeting convened solely for the purpose of establishing norms. 
A)  early in the group's existence. 
B)  after the first conflict arises. 
C)  after members have become very well acquainted. 
D)  in a meeting convened solely for the purpose of establishing norms.

Question 8

The functional perspective of leadership allows us to diagnose a troubled group to see which functions are not being filled and then take steps to fill those functions.

Accepted Answer

A) True 
 B)False

Question 9

Research suggests it is useful to have an odd number of members rather than an even number in a group that makes its decisions by simple majority vote.

Accepted Answer

A) True 
 B)False

Question 10

Drake completed a short course in computer technology during summer vacation.Now his parents' friends call him when they have questions about their personal computers.Drake has earned some ________ power.

Accepted Answer

A)  position power 
B)  expert power 
C)  reward power 
D)  coercive power 
A)  position power 
B)  expert power 
C)  reward power 
D)  coercive power

Question 11

The life-cycle theory of leadership proposes that a leader should vary her style,depending on the maturity of her subordinates.

Accepted Answer

A) True 
 B)False

Question 12

Research shows that a high level of cohesiveness will ensure a high degree of productivity toward organizational goals.

Accepted Answer

A) True 
 B)False

Question 13

Coercive power is a function of

Accepted Answer

A)  a person's job title. 
B)  the consequences a person can impose. 
C)  a person's intelligence. 
D)  the degree to which a person is respected. 
A)  a person's job title. 
B)  the consequences a person can impose. 
C)  a person's intelligence. 
D)  the degree to which a person is respected.

Question 14

According to Bormann's "method of residues," potential candidates for emergent leaders are likely to remain in the running for leadership if they

Accepted Answer

A)  are flexible. 
B)  are very quiet. 
C)  are dogmatic. 
D)  exhibit annoying behaviors. 
A)  are flexible. 
B)  are very quiet. 
C)  are dogmatic. 
D)  exhibit annoying behaviors.

Question 15

Expectations that groups develop concerning which behaviors are considered acceptable in the group (e.g.interaction styles or ways of addressing conflict)are called

Accepted Answer

A)  norms. 
B)  roles. 
C)  systems. 
D)  interdependency. 
A)  norms. 
B)  roles. 
C)  systems. 
D)  interdependency.

Question 16

An example of a constructive group norm is:

Accepted Answer

A)  When co-workers are away from their desks, pitch in to help handle their business. 
B)  Be willing to talk behind others' backs. 
C)  Don't waste time celebrating successes. 
D)  If you have to work overtime when big, important deadlines approach, relieve stress by complaining. 
A)  When co-workers are away from their desks, pitch in to help handle their business. 
B)  Be willing to talk behind others' backs. 
C)  Don't waste time celebrating successes. 
D)  If you have to work overtime when big, important deadlines approach, relieve stress by complaining.

Question 17

Sometimes the individual's goal in a group is identical to the group's shared goal.

Accepted Answer

A) True 
 B)False

Question 18

According to Leader Member Exchange (LMX)theory,employees who have high-quality relationships with their superiors

Accepted Answer

A)  typically communicate in supportive ways. 
B)  are treated as outsiders. 
C)  have low levels of satisfaction with the organization they work for. 
D)  are subject to face-threatening acts and power games. 
A)  typically communicate in supportive ways. 
B)  are treated as outsiders. 
C)  have low levels of satisfaction with the organization they work for. 
D)  are subject to face-threatening acts and power games.

Question 19

The "trait approach" to the study of leadership

Accepted Answer

A)  emphasizes laissez-faire leadership. 
B)  is a contingency approach. 
C)  attempts to identify characteristics possessed by leaders. 
D)  can easily predict which group member would make the best leader. 
A)  emphasizes laissez-faire leadership. 
B)  is a contingency approach. 
C)  attempts to identify characteristics possessed by leaders. 
D)  can easily predict which group member would make the best leader.

Question 20

Describe the relationship among individual goals,group goals,and hidden agendas.How do these different types of goals influence how the group functions? How would you recommend a group leader handle conflicts that arise between individual and group goals?

Accepted Answer

Individual goals, group goals, and hidde

A twosome is classified as a small group.

Groupthink refers to

Employees can increase their chances of having a high-quality relationship with their superiors by all of the following EXCEPT

It is best to postpone establishing group norms until after a few meetings so members can get to know one another first.

"Lateral leadership" is exemplified by a median style of leadership,halfway between the extremes of doing nothing or taking charge and bossing others.

Hamid is a new employee who used to work for your most daunting competitor company.When you are designing an ad campaign,you interview Hamid to help you draft an accurate comparison of the two company's products.Hamid possesses ____________ power.

Ideally,groups should create constructive norms

The functional perspective of leadership allows us to diagnose a troubled group to see which functions are not being filled and then take steps to fill those functions.

Research suggests it is useful to have an odd number of members rather than an even number in a group that makes its decisions by simple majority vote.

Drake completed a short course in computer technology during summer vacation.Now his parents' friends call him when they have questions about their personal computers.Drake has earned some ________ power.

The life-cycle theory of leadership proposes that a leader should vary her style,depending on the maturity of her subordinates.

Research shows that a high level of cohesiveness will ensure a high degree of productivity toward organizational goals.

Coercive power is a function of

According to Bormann's "method of residues," potential candidates for emergent leaders are likely to remain in the running for leadership if they

Expectations that groups develop concerning which behaviors are considered acceptable in the group (e.g.interaction styles or ways of addressing conflict)are called

An example of a constructive group norm is:

Sometimes the individual's goal in a group is identical to the group's shared goal.

According to Leader Member Exchange (LMX)theory,employees who have high-quality relationships with their superiors

The "trait approach" to the study of leadership

Describe the relationship among individual goals,group goals,and hidden agendas.How do these different types of goals influence how the group functions? How would you recommend a group leader handle conflicts that arise between individual and group goals?

Communicating at Work

Communication, Culture, and Work

Listening

Verbal and Nonverbal Messages

Interpersonal Strategies and Skills

Principles of Interviewing

Effective Meetings

Developing and Organizing the Presentation

Verbal and Visual Support in Presentations

Delivering the Presentation

Types of Business Presentations

Filters

Exam 7: Leading and Working in Teams

A twosome is classified as a small group.

Groupthink refers to

Employees can increase their chances of having a high-quality relationship with their superiors by all of the following EXCEPT

It is best to postpone establishing group norms until after a few meetings so members can get to know one another first.

"Lateral leadership" is exemplified by a median style of leadership,halfway between the extremes of doing nothing or taking charge and bossing others.

Hamid is a new employee who used to work for your most daunting competitor company.When you are designing an ad campaign,you interview Hamid to help you draft an accurate comparison of the two company's products.Hamid possesses ____________ power.

Ideally,groups should create constructive norms

The functional perspective of leadership allows us to diagnose a troubled group to see which functions are not being filled and then take steps to fill those functions.

Research suggests it is useful to have an odd number of members rather than an even number in a group that makes its decisions by simple majority vote.

Drake completed a short course in computer technology during summer vacation.Now his parents' friends call him when they have questions about their personal computers.Drake has earned some ________ power.

The life-cycle theory of leadership proposes that a leader should vary her style,depending on the maturity of her subordinates.

Research shows that a high level of cohesiveness will ensure a high degree of productivity toward organizational goals.

Coercive power is a function of

According to Bormann's "method of residues," potential candidates for emergent leaders are likely to remain in the running for leadership if they

Expectations that groups develop concerning which behaviors are considered acceptable in the group (e.g.interaction styles or ways of addressing conflict)are called

An example of a constructive group norm is:

Sometimes the individual's goal in a group is identical to the group's shared goal.

According to Leader Member Exchange (LMX)theory,employees who have high-quality relationships with their superiors

The "trait approach" to the study of leadership

Describe the relationship among individual goals,group goals,and hidden agendas.How do these different types of goals influence how the group functions? How would you recommend a group leader handle conflicts that arise between individual and group goals?

Communicating at Work

Communication, Culture, and Work

Listening

Verbal and Nonverbal Messages

Interpersonal Strategies and Skills

Principles of Interviewing

Effective Meetings

Developing and Organizing the Presentation

Verbal and Visual Support in Presentations

Delivering the Presentation

Types of Business Presentations

Filters