Question 1

Selective attention occurs after incoming information is organized and interpreted.

Accepted Answer

A) True 
 B)False

Question 2

Primacy and recency effects are two attribution errors.

Accepted Answer

A) True 
 B)False

Question 3

_____________ refers to an individual's self-beliefs and self-evaluations.

Accepted Answer

A) Self-concept 
B) Self-verification 
C) Self-implication 
D) Self-adulation 
E) Self-efficacy 
A) Self-concept 
B) Self-verification 
C) Self-implication 
D) Self-adulation 
E) Self-efficacy

Question 4

Which of these is NOT a step in the self-fulfilling prophecy process?

Accepted Answer

A) Supervisor forms expectations about employee. 
B) Supervisor forms an impression based on the most recent information about the employee. 
C) Expectations affect supervisor's behaviour toward employee. 
D) Supervisor's behaviour affects employee's abilities and self-confidence. 
E) Employee's behaviour becomes consistent with supervisor's expectations. 
A) Supervisor forms expectations about employee. 
B) Supervisor forms an impression based on the most recent information about the employee. 
C) Expectations affect supervisor's behaviour toward employee. 
D) Supervisor's behaviour affects employee's abilities and self-confidence. 
E) Employee's behaviour becomes consistent with supervisor's expectations.

Question 5

Female employees at a large brokerage firm are upset because their supervisors do not accept their explanations for lateness or absenteeism.They claim the supervisors-almost all of whom are male-are insensitive to family and other obligations and issues facing women.As a result,these supervisors tend to attribute lateness and absenteeism among female staff to their lack of motivation.If these supervisors are engaging in fundamental attribution error,what corrective action should the organization take to minimize this perceptual problem?

Accepted Answer

The first step to minimizing the fundame

Question 6

Which of the following statements about prejudice and discrimination is FALSE?

Accepted Answer

A) There are still examples of prejudice in Canadian organizations. 
B) Prejudice may lead to employment discrimination. 
C) Prejudice arises from deeply held stereotypes. 
D) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E) Removing prejudice has the effect of removing all discrimination in the workplace. 
A) There are still examples of prejudice in Canadian organizations. 
B) Prejudice may lead to employment discrimination. 
C) Prejudice arises from deeply held stereotypes. 
D) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E) Removing prejudice has the effect of removing all discrimination in the workplace.

Question 7

Global mindset occurs as people develop more of a local than global frame of reference about their business and its environment within the context of internationalism.

Accepted Answer

A) True 
 B)False

Question 8

Social identity is easily defined using demographic characteristics.

Accepted Answer

A) True 
 B)False

Question 9

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

Accepted Answer

A) the employee has a history of low achievement. 
B) the employee has been working in that job for at least one year. 
C) the employee's co-workers have confidence in the employee's potential. 
D) All of the answers are correct. 
E) the employee has a history of low achievement and the employee has been working in that job for at least one year. 
A) the employee has a history of low achievement. 
B) the employee has been working in that job for at least one year. 
C) the employee's co-workers have confidence in the employee's potential. 
D) All of the answers are correct. 
E) the employee has a history of low achievement and the employee has been working in that job for at least one year.

Question 10

The easiest way to minimize stereotyping is by preventing the activation of stereotypes in our heads.

Accepted Answer

A) True 
 B)False

Question 11

The perceptual process begins by attributing behaviour to internal or external causes.

Accepted Answer

A) True 
 B)False

Question 12

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Accepted Answer

A) True 
 B)False

Question 13

In organizational settings,empathy:

Accepted Answer

A) has both a cognitive and emotional component. 
B) improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) All of the answers are correct. 
E) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results. 
A) has both a cognitive and emotional component. 
B) improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) All of the answers are correct. 
E) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.

Question 14

A person's belief that he or she has the ability,motivation,correct role perceptions,and favourable situation to complete a task successfully is called:

Accepted Answer

A) self-control. 
B) locus of control. 
C) self-efficacy. 
D) self-concept. 
E) self-identity. 
A) self-control. 
B) locus of control. 
C) self-efficacy. 
D) self-concept. 
E) self-identity.

Question 15

Sue habitually talks badly about her supervisors.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Accepted Answer

A) Fundamental attribution error 
B) False-consensus effect 
C) Self-fulfilling prophecy 
D) Halo effect 
E) None of the answers apply. 
A) Fundamental attribution error 
B) False-consensus effect 
C) Self-fulfilling prophecy 
D) Halo effect 
E) None of the answers apply.

Question 16

Mental models play an important role in sense-making,but they also make it difficult to see the world in different ways.

Accepted Answer

A) True 
 B)False

Question 17

Companies can try to break out of their existing mental models by:

Accepted Answer

A) promoting people within the organization. 
B) giving every employee the Myers-Briggs Type Indicator test. 
C) engaging in external attribution. 
D) engaging in selective attention. 
E) hiring people with diverse backgrounds and from other industries. 
A) promoting people within the organization. 
B) giving every employee the Myers-Briggs Type Indicator test. 
C) engaging in external attribution. 
D) engaging in selective attention. 
E) hiring people with diverse backgrounds and from other industries.

Selective attention occurs after incoming information is organized and interpreted.

Primacy and recency effects are two attribution errors.

_____________ refers to an individual's self-beliefs and self-evaluations.

Which of these is NOT a step in the self-fulfilling prophecy process?

Which of the following statements about prejudice and discrimination is FALSE?

Global mindset occurs as people develop more of a local than global frame of reference about their business and its environment within the context of internationalism.

Social identity is easily defined using demographic characteristics.

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

The easiest way to minimize stereotyping is by preventing the activation of stereotypes in our heads.

The perceptual process begins by attributing behaviour to internal or external causes.

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

In organizational settings,empathy:

A person's belief that he or she has the ability,motivation,correct role perceptions,and favourable situation to complete a task successfully is called:

Sue habitually talks badly about her supervisors.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Mental models play an important role in sense-making,but they also make it difficult to see the world in different ways.

Companies can try to break out of their existing mental models by:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Selective attention occurs after incoming information is organized and interpreted.

Primacy and recency effects are two attribution errors.

_____________ refers to an individual's self-beliefs and self-evaluations.

Which of these is NOT a step in the self-fulfilling prophecy process?

Which of the following statements about prejudice and discrimination is FALSE?

Global mindset occurs as people develop more of a local than global frame of reference about their business and its environment within the context of internationalism.

Social identity is easily defined using demographic characteristics.

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

The easiest way to minimize stereotyping is by preventing the activation of stereotypes in our heads.

The perceptual process begins by attributing behaviour to internal or external causes.

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

In organizational settings,empathy:

A person's belief that he or she has the ability,motivation,correct role perceptions,and favourable situation to complete a task successfully is called:

Sue habitually talks badly about her supervisors.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Mental models play an important role in sense-making,but they also make it difficult to see the world in different ways.

Companies can try to break out of their existing mental models by:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters