Exam 3: Perceiving Ourselves and Others in Organizations

Which of the following explains what happens when supervisors develop a high-expectancy self-fulfilling prophecy of a new employee's job performance?

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

Which of these questions is directly considered when making attributions?

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

How might self-serving bias be observed in a corporate annual report?

According to the Johari Window,the hidden area is reduced through disclosure.

Comment on the accuracy of the following statement: 'We would work more effectively in organizational settings if we could avoid the process of stereotyping.'

Which of the following is NOT explicitly identified in the Johari Window?

Which of the following is NOT one of the organizational behaviour implications of self-verification mentioned in your text?

When the Royal Ontario Bank (ROB)acquired a major investment firm,senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles.The marketing staff say that the finance types wouldn't know a customer if they stepped on one.They partly attribute this to the poor marketing expertise in the investment firm before the bank bought it.The finance types,many of whom have graduate degrees from top universities,privately complain that the marketing types don't have enough brainpower to turn on a light switch.Use what you know about social identity and the processes of categorization,homogenization,and differentiation to explain why these hostilities might exist.

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

The primacy effect causes interviewers to ignore information presented at the beginning of the interview and to pay more attention to information presented later in the interview.

Stereotyping is partly responsible for prejudice and discrimination.

Self-enhancement causes managers to overestimate the probability of success in investment decisions.

Mental models cause us to:

Social identity theory says that:

Self-concept consists of two distinct categories: personal identity and social identity.

Mental models are _____________ that guide perceptions and behaviour.

Diversity awareness programs mainly educate employees about the value of diversity and the problems with stereotyping.

Systemic discrimination is often unintentional.