Exam 3: Perceiving Ourselves and Others in Organizations

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People tend to make an internal attribution about someone's behaviour if that person has rarely acted like this either in the past or in other situations.

(True/False)
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People have a tendency to screen out information that is contrary to their assumptions.

(True/False)
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George believes that women have difficulty coping with the stress of executive decisions.Sally is promoted into a senior management position and George soon complains that Sally won't be able to cope with this job.George is exhibiting which of the following perceptual errors?

(Multiple Choice)
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Self-concept refers to an individual's self-beliefs and self-evaluations.

(True/False)
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Our emotions influence what we recognize or screen out.

(True/False)
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Self-efficacy is similar to self-effacing behaviour.

(True/False)
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Compared with those who have a low self-esteem,employees with a high self-esteem:

(Multiple Choice)
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____________ refers to an individual's ability to perceive,know about,and process information across cultures.

(Multiple Choice)
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Self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

(True/False)
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People with higher self-esteem than others believe they are superior.

(True/False)
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Social identity theory explains self-concept only in terms of personal identity.

(True/False)
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Which of the following is NOT directly an example of categorical thinking?

(Multiple Choice)
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Stereotyping is based on which of the following?

(Multiple Choice)
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NuGas Corp.has just sent a dozen (mostly white male)managers from Germany to its exploration site in a remote area of Indonesia.Few of these managers have worked with Indonesian employees,so the company has asked you to design an on-site one-day experiential training program to help these managers to minimize perceptual problems that might otherwise occur.The program must be experiential (i.e.participants interact with each other rather than attend an awareness lecture)and the activities must help the managers to discover biases that may be hidden or unknown to them.Describe the key features of this training program and discuss its conceptual foundations.

(Essay)
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All of the following are perceptual errors in organizational settings EXCEPT:

(Multiple Choice)
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Grouping people and objects into recognizable patterns is part of the selective attention process.

(True/False)
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Mental models are mainly related to:

(Multiple Choice)
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According to the fundamental attribution error:

(Multiple Choice)
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Organizations can encourage positive self-fulfilling prophecy by:

(Multiple Choice)
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Which of the following is the first step in self-fulfilling prophecy?

(Multiple Choice)
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