Question 1

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Accepted Answer

A) Identifying people issues 
B) Scanning the external environment 
C) Developing the HR strategy 
D) Identifying strategic business issues 
E) Communicating the HR strategy 
A) Identifying people issues 
B) Scanning the external environment 
C) Developing the HR strategy 
D) Identifying strategic business issues 
E) Communicating the HR strategy

Question 2

Activities focused on identifying workforce morale issues pertain to the role of a chief human resource officer (CHRO)being the leader of the HR function.

Accepted Answer

A) True 
 B)False

Question 3

The human resource accounting approach places a dollar value on human resources as if they were physical or financial resources.

Accepted Answer

A) True 
 B)False

Question 4

Brenda, an HR manager at Dock Inc., has been promoted as the chief human resource officer (CHRO). When she engages in discussions on the performance of members of the executive leadership team, she is playing the role of a _____.

Accepted Answer

A) representative of the firm 
B) liaison to the board 
C) leader of the HR function 
D) strategic advisor 
E) workforce sensor 
A) representative of the firm 
B) liaison to the board 
C) leader of the HR function 
D) strategic advisor 
E) workforce sensor

Question 5

_____ functions' articulation of people outcomes stems from an analysis of what their functions currently do.

Accepted Answer

A) Business-linked 
B) Technology-linked 
C) Business-driven 
D) HR-focused 
E) Outcome-focused 
A) Business-linked 
B) Technology-linked 
C) Business-driven 
D) HR-focused 
E) Outcome-focused

Question 6

The generic structure of HRM functions is likely to result in:

Accepted Answer

A) functional specialists being distracted by transactional activities. 
B) generalists focusing more on maintaining functional specializations. 
C) service centers focusing on efficient delivery of basic services across units. 
D) nondual reporting relationships among field generalists and HRM/line heads. 
E) the responsibility of leveraging information technology shifting to functional specialists. 
A) functional specialists being distracted by transactional activities. 
B) generalists focusing more on maintaining functional specializations. 
C) service centers focusing on efficient delivery of basic services across units. 
D) nondual reporting relationships among field generalists and HRM/line heads. 
E) the responsibility of leveraging information technology shifting to functional specialists.

Question 7

Which of the following meets the needs of both the line managers and employees by giving employees opportunities to ensure that they increase their human capital and, thus, providing increased value to the company?

Accepted Answer

A) Selection systems 
B) Training and development systems 
C) Management development systems 
D) Reward systems 
E) Administrative systems 
A) Selection systems 
B) Training and development systems 
C) Management development systems 
D) Reward systems 
E) Administrative systems

Question 8

List the roles of a chief human resource officer (CHRO).

Accepted Answer

The following are the roles of a chief h

Question 9

As part of the reengineering process, companies expand a redesigned process to the entire organization without testing it in a controlled setting.

Accepted Answer

A) True 
 B)False

Question 10

A role of the chief human resource officer (CHRO)that focuses on resolving interpersonal or political conflicts among team members is that of a _____.

Accepted Answer

A) liaison to the board 
B) talent architect 
C) counselor 
D) strategic advisor 
E) representative of the firm 
A) liaison to the board 
B) talent architect 
C) counselor 
D) strategic advisor 
E) representative of the firm

Question 11

In a generic structure, the HRM function effectively consists of three divisions: the centers for expertise, the field generalists, and the service center.

Accepted Answer

A) True 
 B)False

Question 12

Service centers often leverage information technology to efficiently deliver employee services.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following HRM activities adds the highest strategic value to a firm?

Accepted Answer

A) Benefits administration 
B) Employee service 
C) Training and recruitment 
D) Knowledge management 
E) Record keeping 
A) Benefits administration 
B) Employee service 
C) Training and recruitment 
D) Knowledge management 
E) Record keeping

Question 14

Since the HR strategy seeks to address business issues, involving _____ can increase the quality of information from which the HR strategy is created.

Accepted Answer

A) competitors 
B) suppliers 
C) line executives 
D) shareholders 
E) customers 
A) competitors 
B) suppliers 
C) line executives 
D) shareholders 
E) customers

Question 15

Which of the following is true of cost-benefit analysis?

Accepted Answer

A) It evaluates the design of data structure and content. 
B) It is a review of how soon the system of software application will become outdated. 
C) It shows the flow of data between departments. 
D) It compares the expense of completing a task with and without an automated system. 
E) It evaluates the frequency and criticality of automating specific tasks within a functional area. 
A) It evaluates the design of data structure and content. 
B) It is a review of how soon the system of software application will become outdated. 
C) It shows the flow of data between departments. 
D) It compares the expense of completing a task with and without an automated system. 
E) It evaluates the frequency and criticality of automating specific tasks within a functional area.

Question 16

Which HR strategy begins by identifying the major business needs and issues, considers how people fit in and what people outcomes are necessary, and builds HR systems focused on meeting those needs?

Accepted Answer

A) HR-focused 
B) People-linked 
C) Business-linked 
D) Business-driven 
E) Outcome-focused 
A) HR-focused 
B) People-linked 
C) Business-linked 
D) Business-driven 
E) Outcome-focused

Question 17

Lack of expertise among outsourced providers is a reason for declining levels of outsourcing in the last couple of years.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is human resource accounting likely to include?

Accepted Answer

A) Turnover costs 
B) Absenteeism 
C) Capitalization of salary 
D) Impact of positive employee attitude 
E) Gains from selection programs 
A) Turnover costs 
B) Absenteeism 
C) Capitalization of salary 
D) Impact of positive employee attitude 
E) Gains from selection programs

Question 19

The basic process of building HR strategy starts with scanning the internal environment.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following represents a traditional structure of HRM function?

Accepted Answer

A) Functional directors reporting to the VP of HRM 
B) Functional specialists acting as consultants in development of systems 
C) HRM generalists with dual reporting relationships 
D) Individuals leveraging information technology 
E) Generalists taking responsibility for helping line executives 
A) Functional directors reporting to the VP of HRM 
B) Functional specialists acting as consultants in development of systems 
C) HRM generalists with dual reporting relationships 
D) Individuals leveraging information technology 
E) Generalists taking responsibility for helping line executives

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Activities focused on identifying workforce morale issues pertain to the role of a chief human resource officer (CHRO)being the leader of the HR function.

The human resource accounting approach places a dollar value on human resources as if they were physical or financial resources.

Brenda, an HR manager at Dock Inc., has been promoted as the chief human resource officer (CHRO). When she engages in discussions on the performance of members of the executive leadership team, she is playing the role of a _____.

_____ functions' articulation of people outcomes stems from an analysis of what their functions currently do.

The generic structure of HRM functions is likely to result in:

Which of the following meets the needs of both the line managers and employees by giving employees opportunities to ensure that they increase their human capital and, thus, providing increased value to the company?

List the roles of a chief human resource officer (CHRO).

As part of the reengineering process, companies expand a redesigned process to the entire organization without testing it in a controlled setting.

A role of the chief human resource officer (CHRO)that focuses on resolving interpersonal or political conflicts among team members is that of a _____.

In a generic structure, the HRM function effectively consists of three divisions: the centers for expertise, the field generalists, and the service center.

Service centers often leverage information technology to efficiently deliver employee services.

Which of the following HRM activities adds the highest strategic value to a firm?

Since the HR strategy seeks to address business issues, involving _____ can increase the quality of information from which the HR strategy is created.

Which of the following is true of cost-benefit analysis?

Which HR strategy begins by identifying the major business needs and issues, considers how people fit in and what people outcomes are necessary, and builds HR systems focused on meeting those needs?

Lack of expertise among outsourced providers is a reason for declining levels of outsourcing in the last couple of years.

Which of the following is human resource accounting likely to include?

The basic process of building HR strategy starts with scanning the internal environment.

Which of the following represents a traditional structure of HRM function?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 16: Strategically Managing the HRM Function

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Activities focused on identifying workforce morale issues pertain to the role of a chief human resource officer (CHRO)being the leader of the HR function.

The human resource accounting approach places a dollar value on human resources as if they were physical or financial resources.

Brenda, an HR manager at Dock Inc., has been promoted as the chief human resource officer (CHRO). When she engages in discussions on the performance of members of the executive leadership team, she is playing the role of a _____.

_____ functions' articulation of people outcomes stems from an analysis of what their functions currently do.

The generic structure of HRM functions is likely to result in:

Which of the following meets the needs of both the line managers and employees by giving employees opportunities to ensure that they increase their human capital and, thus, providing increased value to the company?

List the roles of a chief human resource officer (CHRO).

As part of the reengineering process, companies expand a redesigned process to the entire organization without testing it in a controlled setting.

A role of the chief human resource officer (CHRO)that focuses on resolving interpersonal or political conflicts among team members is that of a _____.

In a generic structure, the HRM function effectively consists of three divisions: the centers for expertise, the field generalists, and the service center.

Service centers often leverage information technology to efficiently deliver employee services.

Which of the following HRM activities adds the highest strategic value to a firm?

Since the HR strategy seeks to address business issues, involving _____ can increase the quality of information from which the HR strategy is created.

Which of the following is true of cost-benefit analysis?

Which HR strategy begins by identifying the major business needs and issues, considers how people fit in and what people outcomes are necessary, and builds HR systems focused on meeting those needs?

Lack of expertise among outsourced providers is a reason for declining levels of outsourcing in the last couple of years.

Which of the following is human resource accounting likely to include?

The basic process of building HR strategy starts with scanning the internal environment.

Which of the following represents a traditional structure of HRM function?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters