Exam 10: Incentive Conflicts and Contracts
What is an agency relationship? What are agency problems?
An agency relationship consists of an agreement under which one party, the principal engages another party, the agent, to perform some service on the principal's behalf. Agency problems refer to the difficulty in aligning the incentives of the principal and agent. As an example, agents may have an incentive to cheat and the principal may not have a foolproof way of controlling this.
What are some ways of reducing adverse selection in the insurance market?
Self-selection and signaling may be two ways of reducing adverse selection. Suppose you prefer a low-priced insurance contract with a high deductible, whereas I choose a high-priced contract with $0 deductible. Our self-selection reveals that you are relatively healthier than I am. Similarly, you can also signal to the company through your exercise program and frequent check ups that you are healthier. Some of these could be designed by the company to avoid adverse selection.
While many managers and lawyers might claim that implicit contracts "aren't worth the paper that they are not written on," most understandings between companies and their customers and their employees are implicit. Why?
Repeated interactions and reputations can create powerful incentives for cooperation. The threat of future lost business and a bad reputation often leads people to abide by implicit contracts. In dealings with employees, breaches of implicit contracts could lead to higher employee turnover which would be costly to the firm.
While CEO of General Electric, Jack Welch was a very successful corporate manager. He also loaded up his retirement program with numerous unusual benefits such as rented apartments, free airplanes, and numerous club memberships. The owners (stockholders) were generally unaware of these benefits. This conflict between owners and managers involved:
You want to hire a law firm to represent you from which you derive benefit. The law firm incurs costs from providing this service. As long as marginal benefits are greater than marginal costs:
J.T. Smith's company, Gamemaker, sells gambling equipment to gaming service companies. Since the quality of the equipment is difficult to monitor and gamblers are often the source of machine failure, Smith could cheat on the level of machine quality. However, Smith has a strong quality assurance program. A primary reason for that may be:
Using piece rates for employees in an assembly line usually increases ________, but it may reduce ________.
An informal understanding about the quality of product components is a key to the relationship between most companies and their suppliers. This a good example of:
Jim Range owns a Best Ice Cream store, one of 1,000 franchises across the country. Jim doesn't like to work evenings, so he hires Mary Jo Smith to work the store in the evening for $6.50 per hour. Mary Jo's friends come by each evening and she gives them free cones. Is this an adverse selection problem or an incentive problem? What is the solution?
Kaneshi Hartfield is a sales representative with Plain Truth Advertising. She is an excellent sales representative, but corporate management feels that she is too independent. But they are afraid to act, since Kaneshi maintains her own list of key contacts. This is an example of:
Mary Jo Smith is willing to work for $3,200 per month. She asks the HR manager at Plain Truth Advertising for $4,000 per month. While he was willing to pay $3,700 per month, he rejects her application and begins to search for a new employee again. This is an example of:
Which one of the following is a big problem in large groups?
What is Adverse Selection? Give an example to illustrate this problem.
In most models of managerial conflict, the owner is the ________ and the manager is the __________.
Billy Mac Tailor drives an eighteen-wheeler CG Carriers. He always stops at All Bright truck stops to by diesel fuel. He is a preferred customer and gets a free meal and shower worth $10.00. But All Bright charges $12.00 more for a fill up than most competitors. Which of the following is true?
A pilot for a private jet stops for refueling in Omaha, Nebraska. Topper Fuels offers him a case of French wine to refuel with them (a total retail value of $324 to the pilot). For refueling, inspections, and minor repairs, Topper charges $2,700, $400 more than the least expensive fuel company. What has happened to the company that owns the private jet?
Always Round Tire hires Plain Truth Advertising to write copy for its newspaper advertisements. Always Round has a demand for advertising of MB = 400 -2S where S is the number of hours that Plain Truth delivers. If Plain Truth has a fixed supply cost: MC = $150 per hour, what are the number of hours that Always Round purchases from Plain Truth under the assumption of costless monitoring? How much is the contract worth to Always Round? If Always Round offers half of the surplus to Plain Truth as an incentive, how much is Plain Truth paid for the job?
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